Customer-Centric
England > London
The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 22 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 22 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 310 | 393 | 424 |
| Rank change year-on-year | +83 | +31 | -34 |
| Contract jobs citing Customer-Centricity | 87 | 97 | 179 |
| As % of all contract jobs advertised in London | 0.50% | 0.38% | 0.46% |
| As % of the Processes & Methodologies category | 0.56% | 0.42% | 0.50% |
| Number of daily rates quoted | 59 | 69 | 116 |
| 10th Percentile | £286 | £148 | £428 |
| 25th Percentile | £350 | £360 | £525 |
| Median daily rate (50th Percentile) | £475 | £525 | £650 |
| Median % change year-on-year | -9.52% | -19.23% | +8.29% |
| 75th Percentile | £581 | £638 | £750 |
| 90th Percentile | £675 | £704 | £813 |
| England median daily rate | £456 | £510 | £550 |
| % change year-on-year | -10.54% | -7.27% | - |
| Number of hourly rates quoted | 0 | 1 | 3 |
| 10th Percentile | - | - | £33.30 |
| 25th Percentile | - | - | £44.25 |
| Median hourly rate | - | £37.34 | £65.00 |
| Median % change year-on-year | - | -42.55% | +168.04% |
| 75th Percentile | - | - | £79.50 |
| 90th Percentile | - | - | £86.70 |
| England median hourly rate | £7.85 | £37.34 | £65.00 |
| % change year-on-year | -78.98% | -42.55% | +182.61% |
All Process and Methodology Skills
London
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 15,413 | 23,355 | 35,641 |
| As % of all contract IT jobs advertised in London | 88.53% | 90.86% | 92.27% |
| Number of daily rates quoted | 11,060 | 16,858 | 26,059 |
| 10th Percentile | £343 | £375 | £388 |
| 25th Percentile | £450 | £475 | £475 |
| Median daily rate (50th Percentile) | £550 | £593 | £575 |
| Median % change year-on-year | -7.17% | +3.04% | +9.52% |
| 75th Percentile | £675 | £700 | £688 |
| 90th Percentile | £800 | £800 | £775 |
| England median daily rate | £525 | £550 | £540 |
| % change year-on-year | -4.55% | +1.85% | +8.00% |
| Number of hourly rates quoted | 306 | 269 | 417 |
| 10th Percentile | £15.72 | £18.40 | £17.20 |
| 25th Percentile | £20.00 | £22.50 | £23.91 |
| Median hourly rate | £27.83 | £39.00 | £36.41 |
| Median % change year-on-year | -28.65% | +7.11% | +13.78% |
| 75th Percentile | £48.75 | £64.25 | £50.61 |
| 90th Percentile | £66.88 | £82.60 | £67.50 |
| England median hourly rate | £36.50 | £37.50 | £25.00 |
| % change year-on-year | -2.67% | +50.00% | +8.70% |
Customer-Centricity
Job Vacancy Trend in London
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in London.
Customer-Centricity
Contractor Daily Rate Trend in London
3-month moving average daily rate quoted in jobs citing Customer-Centricity in London.
Customer-Centricity
Daily Rate Histogram in London
Daily rate distribution for jobs citing Customer-Centricity in London over the 6 months to 22 May 2024.
Customer-Centricity
Contractor Hourly Rate Trend in London
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in London.
Customer-Centricity
Contract Job Locations in London
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the London region over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Central London | +38 | 12 | £550 | - | 10 |
| West London | +25 | 8 | £475 | -13.64% | 2 |
| Customer-Centricity England |
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Customer-Centricity
Co-occurring Skills and Capabilities in London by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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