IT Support Contracts in London

IT Support
England > London

The median IT Support daily rate in London is £210 according to job vacancies posted during the 6 months to 15 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 256 301 371
Rank change year-on-year +45 +70 +36
Contract jobs requiring an IT Support 130 193 249
As % of all contract jobs advertised in London 0.74% 0.74% 0.65%
As % of the Job Titles category 0.80% 0.78% 0.68%
Number of daily rates quoted 89 150 183
10th Percentile £140 £131 £141
25th Percentile £169 £160 £163
Median daily rate (50th Percentile) £210 £214 £210
Median % change year-on-year -1.75% +1.79% -
75th Percentile £300 £279 £270
90th Percentile £358 £388 £425
England median daily rate £200 £200 £188
% change year-on-year - +6.67% +13.64%
Number of hourly rates quoted 26 14 26
10th Percentile £12.92 £12.74 £13.44
25th Percentile £16.47 £20.25 £16.50
Median hourly rate £22.00 £22.57 £20.00
Median % change year-on-year -2.54% +12.86% +40.35%
75th Percentile £23.75 £24.98 £25.88
90th Percentile £24.59 £25.93 £28.75
England median hourly rate £14.49 £19.00 £17.25
% change year-on-year -23.76% +10.14% +23.21%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,303 24,682 36,740
% of contract IT jobs with a recognized job title 93.37% 95.22% 95.31%
Number of daily rates quoted 11,784 17,932 26,894
10th Percentile £325 £363 £375
25th Percentile £445 £463 £475
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 317 280 440
10th Percentile £16.00 £18.00 £16.25
25th Percentile £20.02 £22.75 £22.83
Median hourly rate £27.50 £35.25 £35.00
Median % change year-on-year -21.99% +0.71% +9.38%
75th Percentile £44.75 £62.95 £49.38
90th Percentile £65.01 £80.23 £67.56
England median hourly rate £37.18 £45.00 £23.00
% change year-on-year -17.38% +95.65% +4.55%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing IT Support in London.

Daily rate trend for IT Support in London

IT Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing IT Support in London over the 6 months to 15 May 2024.

Daily rate histogram for IT Support in London

IT Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing IT Support in London.

Hourly rate trend for IT Support in London

IT Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing IT Support in London over the 6 months to 15 May 2024.

Hourly rate histogram for IT Support in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +35 30 £200 -5.88% 8
West London +20 7 £193 +20.31% 7
South London +1 6 £170 +23.64% 7
East London -6 2 £173 -1.43%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 15 May 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring IT Support in the job title.

1 88 (67.69%) Windows
2 60 (46.15%) Active Directory
3 57 (43.85%) Microsoft 365
4 56 (43.08%) Microsoft
5 47 (36.15%) Social Skills
6 33 (25.38%) Microsoft Office
7 27 (20.77%) Finance
8 26 (20.00%) Customer Service
8 26 (20.00%) Problem-Solving
9 25 (19.23%) Azure
10 22 (16.92%) ServiceNow
10 22 (16.92%) SCCM
10 22 (16.92%) Windows 10
11 21 (16.15%) Video Conferencing
11 21 (16.15%) Security Cleared
12 20 (15.38%) ITIL
13 17 (13.08%) Apple
13 17 (13.08%) Asset Management
14 15 (11.54%) SC Cleared
14 15 (11.54%) Citrix
14 15 (11.54%) Microsoft Exchange
15 14 (10.77%) VPN
15 14 (10.77%) iPhone
16 13 (10.00%) Analytical Skills
16 13 (10.00%) Microsoft Intune
16 13 (10.00%) LAN
17 12 (9.23%) DNS
18 11 (8.46%) WAN
18 11 (8.46%) Cisco
18 11 (8.46%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.54%) Microsoft Exchange
2 10 (7.69%) SharePoint
3 8 (6.15%) Skype for Business
4 2 (1.54%) IIS
5 1 (0.77%) Apache
5 1 (0.77%) Confluence
5 1 (0.77%) JBoss
5 1 (0.77%) nginx
5 1 (0.77%) Tomcat
Applications
1 33 (25.38%) Microsoft Office
2 6 (4.62%) Microsoft Excel
3 2 (1.54%) Microsoft PowerPoint
3 2 (1.54%) MS Visio
4 1 (0.77%) Microsoft Project
Business Applications
1 3 (2.31%) Orchestrade
2 1 (0.77%) ION MarketView
2 1 (0.77%) Temenos T24
Cloud Services
1 57 (43.85%) Microsoft 365
2 25 (19.23%) Azure
3 10 (7.69%) Entra ID
4 9 (6.92%) AWS
5 6 (4.62%) OneDrive
6 4 (3.08%) Asana
6 4 (3.08%) Slack
7 3 (2.31%) Google Workspace
7 3 (2.31%) Power Platform
7 3 (2.31%) WhatsApp
8 2 (1.54%) Azure ExpressRoute
8 2 (1.54%) Mimecast
8 2 (1.54%) Nutanix
8 2 (1.54%) Rubrik
9 1 (0.77%) Adobe Creative Cloud
9 1 (0.77%) Amazon EC2
Communications & Networking
1 14 (10.77%) VPN
2 13 (10.00%) LAN
3 12 (9.23%) DNS
4 11 (8.46%) WAN
4 11 (8.46%) Wireless
5 10 (7.69%) Firewall
6 8 (6.15%) DHCP
6 8 (6.15%) Skype
7 7 (5.38%) Cisco IOS
7 7 (5.38%) TCP/IP
8 6 (4.62%) Internet
9 4 (3.08%) Wi-Fi
10 3 (2.31%) Remote Desktop
11 2 (1.54%) DKIM
11 2 (1.54%) DMARC
11 2 (1.54%) Extranet
11 2 (1.54%) Intranet
11 2 (1.54%) NAS
11 2 (1.54%) SAN
12 1 (0.77%) Telepresence
Database & Business Intelligence
1 3 (2.31%) Relational Database
2 2 (1.54%) Power BI
3 1 (0.77%) RDBMS
3 1 (0.77%) SQL Server
Development Applications
1 6 (4.62%) JIRA
General
1 47 (36.15%) Social Skills
2 27 (20.77%) Finance
3 13 (10.00%) Analytical Skills
4 6 (4.62%) Banking
5 5 (3.85%) Law
5 5 (3.85%) Public Sector
5 5 (3.85%) Telecoms
6 4 (3.08%) Front Office
6 4 (3.08%) Marketing
7 3 (2.31%) Advertising
7 3 (2.31%) Billing
7 3 (2.31%) Financial Institution
7 3 (2.31%) French Language
8 2 (1.54%) Cantonese Language
8 2 (1.54%) Mandarin Language
8 2 (1.54%) Retail
9 1 (0.77%) Electronics
9 1 (0.77%) German Language
9 1 (0.77%) Investment Banking
9 1 (0.77%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.31%) Middleware
2 2 (1.54%) FIX Protocol
2 2 (1.54%) Software Packaging
3 1 (0.77%) IBM Integration Bus
Miscellaneous
1 21 (16.15%) Video Conferencing
2 14 (10.77%) iPhone
3 7 (5.38%) Data Centre
3 7 (5.38%) Onboarding
4 5 (3.85%) Foreign Exchange (FX)
5 3 (2.31%) Driving Licence
5 3 (2.31%) iPad
5 3 (2.31%) Management Information System
6 2 (1.54%) Analytical Mindset
6 2 (1.54%) Blackberry
6 2 (1.54%) CMDB
6 2 (1.54%) Credit Derivative
6 2 (1.54%) Derivative
6 2 (1.54%) Equities
6 2 (1.54%) Fat Client
6 2 (1.54%) Fixed Income
6 2 (1.54%) PKI
6 2 (1.54%) Self-Motivation
6 2 (1.54%) Smartphone
6 2 (1.54%) Virtual Team
Operating Systems
1 88 (67.69%) Windows
2 22 (16.92%) Windows 10
3 11 (8.46%) Windows 7
4 10 (7.69%) Unix
4 10 (7.69%) Windows Server
5 7 (5.38%) Android
6 6 (4.62%) Apple iOS
6 6 (4.62%) Mac OS X
7 4 (3.08%) Mac OS
8 2 (1.54%) Linux
9 1 (0.77%) Red Hat Enterprise Linux
9 1 (0.77%) VMS
9 1 (0.77%) Windows Server 2012
Processes & Methodologies
1 26 (20.00%) Customer Service
1 26 (20.00%) Problem-Solving
2 20 (15.38%) ITIL
3 17 (13.08%) Asset Management
4 9 (6.92%) Server Patching
5 8 (6.15%) Mobile Device Management
5 8 (6.15%) Security Hardening
5 8 (6.15%) Server Management
6 7 (5.38%) Capacity Management
6 7 (5.38%) ITSM
6 7 (5.38%) Root Cause Analysis
7 6 (4.62%) Service Delivery
8 5 (3.85%) Agile
8 5 (3.85%) Incident Management
8 5 (3.85%) Multi-Factor Authentication
9 4 (3.08%) Collaborative Working
9 4 (3.08%) Data Protection
9 4 (3.08%) Investment Management
9 4 (3.08%) Patch Management
9 4 (3.08%) Problem Management
Programming Languages
1 5 (3.85%) PowerShell
2 4 (3.08%) SQL
3 1 (0.77%) Java
3 1 (0.77%) Python
3 1 (0.77%) Shell Script
3 1 (0.77%) VBA
Qualifications
1 21 (16.15%) Security Cleared
2 15 (11.54%) SC Cleared
3 9 (6.92%) Degree
4 8 (6.15%) DV Cleared
5 6 (4.62%) A+ Certification
5 6 (4.62%) Microsoft Certification
6 4 (3.08%) DBS Check
6 4 (3.08%) MCP
7 2 (1.54%) CTC Cleared
7 2 (1.54%) ITIL Foundation Certificate
7 2 (1.54%) MCITP
8 1 (0.77%) CCNA
8 1 (0.77%) Cisco Certification
8 1 (0.77%) Computer Science Degree
8 1 (0.77%) ITIL Certification
Quality Assurance & Compliance
1 2 (1.54%) SLA
System Software
1 60 (46.15%) Active Directory
2 7 (5.38%) Hyper-V
2 7 (5.38%) VMware Infrastructure
3 3 (2.31%) BitLocker
4 2 (1.54%) Microsoft App-V
4 2 (1.54%) Virtual Servers
5 1 (0.77%) Firmware
5 1 (0.77%) Virtual Machines
Systems Management
1 22 (16.92%) SCCM
2 13 (10.00%) Microsoft Intune
3 7 (5.38%) SCOM
3 7 (5.38%) SCVMM
4 2 (1.54%) Active Directory Federation Services
4 2 (1.54%) FortiGate
4 2 (1.54%) Jamf Pro
4 2 (1.54%) NetBackup
4 2 (1.54%) VxRail
4 2 (1.54%) WSUS
5 1 (0.77%) PaperCut
Vendors
1 56 (43.08%) Microsoft
2 22 (16.92%) ServiceNow
3 17 (13.08%) Apple
4 15 (11.54%) Citrix
5 11 (8.46%) Cisco
6 7 (5.38%) Mitel
6 7 (5.38%) VMware
7 6 (4.62%) Google
8 5 (3.85%) Progress
9 4 (3.08%) Dell
9 4 (3.08%) Palo Alto
9 4 (3.08%) Zscaler
10 3 (2.31%) Barracuda Networks
10 3 (2.31%) Bloomberg
10 3 (2.31%) HP
10 3 (2.31%) Murex
11 2 (1.54%) Brocade
11 2 (1.54%) Meraki
11 2 (1.54%) MobileIron
11 2 (1.54%) SolarWinds