IT Support Contracts in London

IT Support
England > London

The median IT Support daily rate in London is £200 according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 259 326 363
Rank change year-on-year +67 +37 +62
Contract jobs requiring an IT Support 135 170 247
As % of all contract jobs advertised in London 0.77% 0.66% 0.64%
As % of the Job Titles category 0.82% 0.70% 0.67%
Number of daily rates quoted 90 140 187
10th Percentile £143 £131 £143
25th Percentile £175 £160 £163
Median daily rate (50th Percentile) £200 £216 £220
Median % change year-on-year -7.51% -1.70% +4.14%
75th Percentile £288 £288 £269
90th Percentile £339 £400 £425
England median daily rate £200 £200 £190
% change year-on-year - +5.26% +14.29%
Number of hourly rates quoted 27 12 20
10th Percentile £12.92 £12.33 £13.79
25th Percentile £16.94 £19.30 £15.56
Median hourly rate £22.00 £22.57 £17.54
Median % change year-on-year -2.54% +28.73% +23.05%
75th Percentile £23.78 £25.11 £26.34
90th Percentile £24.51 £25.98 £28.85
England median hourly rate £13.92 £20.00 £16.50
% change year-on-year -30.43% +21.21% +16.94%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,399 24,342 36,962
% of contract IT jobs with a recognized job title 93.57% 95.15% 95.32%
Number of daily rates quoted 11,837 17,773 27,187
10th Percentile £325 £363 £375
25th Percentile £440 £463 £473
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +6.00%
Number of hourly rates quoted 327 278 414
10th Percentile £16.00 £17.83 £16.25
25th Percentile £20.22 £22.53 £23.24
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +7.69%
75th Percentile £47.18 £63.75 £49.25
90th Percentile £67.40 £82.33 £67.50
England median hourly rate £37.75 £45.00 £23.91
% change year-on-year -16.11% +88.21% +11.47%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing IT Support in London.

Daily rate trend for IT Support in London

IT Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing IT Support in London over the 6 months to 2 June 2024.

Daily rate histogram for IT Support in London

IT Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing IT Support in London.

Hourly rate trend for IT Support in London

IT Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing IT Support in London over the 6 months to 2 June 2024.

Hourly rate histogram for IT Support in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 28 £200 -7.51% 8
West London +26 8 £193 +20.31% 6
South London -2 5 £175 +21.74% 5
East London -6 2 £173 -1.43% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 June 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring IT Support in the job title.

1 94 (69.63%) Windows
2 63 (46.67%) Active Directory
3 61 (45.19%) Microsoft 365
4 58 (42.96%) Microsoft
5 47 (34.81%) Social Skills
6 33 (24.44%) Microsoft Office
7 28 (20.74%) Finance
8 26 (19.26%) Azure
8 26 (19.26%) Windows 10
9 25 (18.52%) Customer Service
10 24 (17.78%) Security Cleared
10 24 (17.78%) ITIL
11 23 (17.04%) Problem-Solving
12 22 (16.30%) SCCM
12 22 (16.30%) ServiceNow
13 21 (15.56%) Video Conferencing
14 20 (14.81%) Asset Management
15 18 (13.33%) Apple
16 17 (12.59%) SC Cleared
17 16 (11.85%) Microsoft Exchange
18 15 (11.11%) VPN
18 15 (11.11%) iPhone
18 15 (11.11%) Microsoft Intune
19 14 (10.37%) DNS
19 14 (10.37%) LAN
19 14 (10.37%) Citrix
20 13 (9.63%) Windows Server
20 13 (9.63%) Analytical Skills
21 12 (8.89%) SharePoint
21 12 (8.89%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (11.85%) Microsoft Exchange
2 12 (8.89%) SharePoint
3 7 (5.19%) Skype for Business
4 3 (2.22%) IIS
5 1 (0.74%) Apache
5 1 (0.74%) Confluence
5 1 (0.74%) JBoss
5 1 (0.74%) nginx
5 1 (0.74%) Tomcat
Applications
1 33 (24.44%) Microsoft Office
2 6 (4.44%) Microsoft Excel
3 2 (1.48%) Microsoft PowerPoint
3 2 (1.48%) MS Visio
4 1 (0.74%) Microsoft Project
Business Applications
1 1 (0.74%) ION MarketView
1 1 (0.74%) Temenos T24
Cloud Services
1 61 (45.19%) Microsoft 365
2 26 (19.26%) Azure
3 11 (8.15%) Entra ID
4 10 (7.41%) AWS
5 5 (3.70%) OneDrive
6 4 (2.96%) Asana
6 4 (2.96%) Slack
7 3 (2.22%) Azure ExpressRoute
7 3 (2.22%) Google Workspace
7 3 (2.22%) Mimecast
7 3 (2.22%) Nutanix
7 3 (2.22%) Power Platform
7 3 (2.22%) Rubrik
7 3 (2.22%) WhatsApp
8 1 (0.74%) Adobe Creative Cloud
8 1 (0.74%) Amazon EC2
Communications & Networking
1 15 (11.11%) VPN
2 14 (10.37%) DNS
2 14 (10.37%) LAN
3 12 (8.89%) Wireless
4 11 (8.15%) WAN
5 10 (7.41%) Firewall
6 8 (5.93%) TCP/IP
7 7 (5.19%) DHCP
7 7 (5.19%) Internet
7 7 (5.19%) Skype
8 6 (4.44%) Cisco IOS
9 5 (3.70%) Wi-Fi
10 3 (2.22%) DKIM
10 3 (2.22%) DMARC
10 3 (2.22%) Extranet
10 3 (2.22%) NAS
10 3 (2.22%) Remote Desktop
10 3 (2.22%) SAN
11 2 (1.48%) Intranet
12 1 (0.74%) MPLS
Database & Business Intelligence
1 2 (1.48%) Power BI
2 1 (0.74%) RDBMS
2 1 (0.74%) Relational Database
2 1 (0.74%) SQL Server
Development Applications
1 6 (4.44%) JIRA
General
1 47 (34.81%) Social Skills
2 28 (20.74%) Finance
3 13 (9.63%) Analytical Skills
4 6 (4.44%) Law
5 5 (3.70%) Banking
5 5 (3.70%) Public Sector
5 5 (3.70%) Telecoms
6 4 (2.96%) Marketing
7 3 (2.22%) Advertising
7 3 (2.22%) Billing
7 3 (2.22%) Financial Institution
8 2 (1.48%) Cantonese Language
8 2 (1.48%) French Language
8 2 (1.48%) Mandarin Language
8 2 (1.48%) Retail
9 1 (0.74%) Electronics
9 1 (0.74%) Front Office
9 1 (0.74%) Manufacturing
9 1 (0.74%) Organisational Skills
9 1 (0.74%) Presentation Skills
Libraries, Frameworks & Software Standards
1 3 (2.22%) Software Packaging
2 2 (1.48%) FIX Protocol
3 1 (0.74%) IBM Integration Bus
3 1 (0.74%) Middleware
Miscellaneous
1 21 (15.56%) Video Conferencing
2 15 (11.11%) iPhone
3 8 (5.93%) Data Centre
4 7 (5.19%) Onboarding
5 5 (3.70%) iPad
6 3 (2.22%) Driving Licence
6 3 (2.22%) Fat Client
6 3 (2.22%) Management Information System
6 3 (2.22%) PKI
6 3 (2.22%) Thin Client
6 3 (2.22%) Virtual Team
7 2 (1.48%) Analytical Mindset
7 2 (1.48%) Blackberry
7 2 (1.48%) Credit Derivative
7 2 (1.48%) Digital Signage
7 2 (1.48%) Equities
7 2 (1.48%) Fixed Income
7 2 (1.48%) Foreign Exchange (FX)
7 2 (1.48%) Self-Motivation
7 2 (1.48%) Smartphone
Operating Systems
1 94 (69.63%) Windows
2 26 (19.26%) Windows 10
3 13 (9.63%) Windows Server
4 11 (8.15%) Unix
4 11 (8.15%) Windows 7
5 6 (4.44%) Android
5 6 (4.44%) Apple iOS
5 6 (4.44%) Mac OS
6 5 (3.70%) Mac OS X
7 2 (1.48%) Linux
8 1 (0.74%) Red Hat Enterprise Linux
8 1 (0.74%) VMS
Processes & Methodologies
1 25 (18.52%) Customer Service
2 24 (17.78%) ITIL
3 23 (17.04%) Problem-Solving
4 20 (14.81%) Asset Management
5 9 (6.67%) Security Hardening
5 9 (6.67%) Server Management
5 9 (6.67%) Server Patching
6 8 (5.93%) Capacity Management
6 8 (5.93%) ITSM
6 8 (5.93%) Mobile Device Management
7 7 (5.19%) Incident Management
7 7 (5.19%) Root Cause Analysis
8 6 (4.44%) Service Delivery
9 5 (3.70%) Agile
9 5 (3.70%) Patch Management
9 5 (3.70%) Stakeholder Management
10 4 (2.96%) Continuous Delivery
10 4 (2.96%) Investment Management
10 4 (2.96%) Kalman Filter
10 4 (2.96%) Problem Management
Programming Languages
1 6 (4.44%) PowerShell
2 4 (2.96%) SQL
3 1 (0.74%) Java
3 1 (0.74%) Python
3 1 (0.74%) Shell Script
3 1 (0.74%) VBA
Qualifications
1 24 (17.78%) Security Cleared
2 17 (12.59%) SC Cleared
3 9 (6.67%) DV Cleared
4 8 (5.93%) Degree
4 8 (5.93%) Microsoft Certification
5 6 (4.44%) A+ Certification
6 4 (2.96%) DBS Check
6 4 (2.96%) ITIL Foundation Certificate
6 4 (2.96%) MCP
7 2 (1.48%) CTC Cleared
7 2 (1.48%) MCITP
7 2 (1.48%) MCSA
8 1 (0.74%) CCNA
8 1 (0.74%) Cisco Certification
8 1 (0.74%) ITIL Certification
Quality Assurance & Compliance
1 3 (2.22%) SLA
System Software
1 63 (46.67%) Active Directory
2 9 (6.67%) Hyper-V
2 9 (6.67%) VMware Infrastructure
3 4 (2.96%) BitLocker
4 3 (2.22%) Microsoft App-V
5 2 (1.48%) Virtual Servers
6 1 (0.74%) Firmware
Systems Management
1 22 (16.30%) SCCM
2 15 (11.11%) Microsoft Intune
3 8 (5.93%) SCOM
3 8 (5.93%) SCVMM
4 3 (2.22%) Active Directory Federation Services
4 3 (2.22%) NetBackup
4 3 (2.22%) VxRail
5 2 (1.48%) FortiGate
5 2 (1.48%) Jamf Pro
5 2 (1.48%) WSUS
6 1 (0.74%) PaperCut
Vendors
1 58 (42.96%) Microsoft
2 22 (16.30%) ServiceNow
3 18 (13.33%) Apple
4 14 (10.37%) Citrix
5 11 (8.15%) Cisco
6 9 (6.67%) VMware
7 7 (5.19%) Mitel
8 6 (4.44%) Zscaler
9 5 (3.70%) Google
10 4 (2.96%) Dell
10 4 (2.96%) HP
10 4 (2.96%) Palo Alto
10 4 (2.96%) Progress
11 3 (2.22%) Avaya
11 3 (2.22%) Commvault
11 3 (2.22%) Dell Compellent
11 3 (2.22%) EMC
11 3 (2.22%) Equitrac
11 3 (2.22%) Juniper
11 3 (2.22%) Okta