Service Desk Support Analyst Contracts in London

Service Desk Support Analyst
England > London

The median Service Desk Support Analyst daily rate in London is £150 according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 389 469 595
Rank change year-on-year +80 +126 -124
Contract jobs requiring a Service Desk Support Analyst 6 11 12
As % of all contract jobs advertised in London 0.034% 0.043% 0.031%
As % of the Job Titles category 0.037% 0.045% 0.033%
Number of daily rates quoted 4 8 10
10th Percentile £124 £168 £112
25th Percentile £134 £196 £171
Median daily rate (50th Percentile) £150 £218 £187
Median % change year-on-year -31.03% +16.31% +43.85%
75th Percentile £182 £274 £228
90th Percentile £220 £286 £254
England median daily rate £175 £200 £160
% change year-on-year -12.50% +25.00% +14.29%
Number of hourly rates quoted 2 1 2
10th Percentile - - £15.65
25th Percentile - £15.50 £16.63
Median hourly rate £20.00 £16.00 £18.50
Median % change year-on-year +25.00% -13.51% -
75th Percentile - £16.50 £20.63
90th Percentile - - £21.75
England median hourly rate £17.83 £16.00 £18.38
% change year-on-year +11.44% -12.95% +36.15%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,328 24,595 36,745
% of contract IT jobs with a recognized job title 93.43% 95.20% 95.30%
Number of daily rates quoted 11,803 17,870 26,915
10th Percentile £325 £363 £375
25th Percentile £445 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 318 283 439
10th Percentile £16.00 £18.00 £16.25
25th Percentile £20.07 £22.69 £23.12
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +10.62%
75th Percentile £46.05 £62.25 £49.80
90th Percentile £65.32 £80.00 £67.50
England median hourly rate £36.92 £44.77 £23.00
% change year-on-year -17.54% +94.63% +4.55%

Service Desk Support Analyst
Job Vacancy Trend in London

Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Support Analyst in London

Service Desk Support Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Desk Support Analyst in London.

Daily rate trend for Service Desk Support Analyst in London

Service Desk Support Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Desk Support Analyst in London.

Hourly rate trend for Service Desk Support Analyst in London

Service Desk Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support Analyst within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +51 2 £201 +23.85%
Service Desk Support Analyst
England

Service Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 17 May 2024, Service Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Service Desk Support Analyst in the job title.

1 5 (83.33%) Microsoft 365
2 4 (66.67%) Windows 10
2 4 (66.67%) Customer Service
2 4 (66.67%) Windows
3 3 (50.00%) Microsoft Office
3 3 (50.00%) Microsoft
3 3 (50.00%) Active Directory
4 2 (33.33%) Microsoft Intune
4 2 (33.33%) Social Skills
4 2 (33.33%) ITSM
4 2 (33.33%) ITIL
4 2 (33.33%) DHCP
4 2 (33.33%) TCP/IP
4 2 (33.33%) DNS
5 1 (16.67%) Business Intelligence
5 1 (16.67%) SAP
5 1 (16.67%) MCSE
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) ITIL Certification
5 1 (16.67%) Apple
5 1 (16.67%) Electronics
5 1 (16.67%) Telecoms
5 1 (16.67%) Finance
5 1 (16.67%) Manufacturing
5 1 (16.67%) Business Continuity
5 1 (16.67%) Programme Management
5 1 (16.67%) Service Management
5 1 (16.67%) Asset Management
5 1 (16.67%) Marketing
5 1 (16.67%) Degree

Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 5 (83.33%) Microsoft 365
2 1 (16.67%) AWS
2 1 (16.67%) Azure
2 1 (16.67%) Entra ID
Communications & Networking
1 2 (33.33%) DHCP
1 2 (33.33%) DNS
1 2 (33.33%) TCP/IP
General
1 2 (33.33%) Social Skills
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Electronics
2 1 (16.67%) Finance
2 1 (16.67%) French Language
2 1 (16.67%) Manufacturing
2 1 (16.67%) Marketing
2 1 (16.67%) Public Sector
2 1 (16.67%) Spanish Language
2 1 (16.67%) Swedish Language
2 1 (16.67%) Telecoms
Miscellaneous
1 1 (16.67%) Video Conferencing
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows 10
2 1 (16.67%) Mac OS
Processes & Methodologies
1 4 (66.67%) Customer Service
2 2 (33.33%) ITIL
2 2 (33.33%) ITSM
3 1 (16.67%) Asset Management
3 1 (16.67%) Business Continuity
3 1 (16.67%) Business Intelligence
3 1 (16.67%) Chat Support
3 1 (16.67%) Digital Marketing
3 1 (16.67%) Network Management
3 1 (16.67%) Programme Management
3 1 (16.67%) Service Management
3 1 (16.67%) Software Asset Management
Qualifications
1 1 (16.67%) AWS Certification
1 1 (16.67%) Degree
1 1 (16.67%) ITIL Certification
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
System Software
1 3 (50.00%) Active Directory
Systems Management
1 2 (33.33%) Microsoft Intune
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) SAP
2 1 (16.67%) ServiceNow