SLA Contracts in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 16 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 190 282 258
Rank change year-on-year +92 -24 +5
Contract jobs citing SLA 216 226 403
As % of all contract jobs advertised in London 1.24% 0.87% 1.05%
As % of the Quality Assurance & Compliance category 8.72% 6.65% 8.17%
Number of daily rates quoted 133 146 284
10th Percentile £150 £160 £179
25th Percentile £215 £213 £261
Median daily rate (50th Percentile) £400 £375 £451
Median % change year-on-year +6.67% -16.90% +6.18%
75th Percentile £525 £544 £588
90th Percentile £635 £644 £706
England median daily rate £330 £300 £350
% change year-on-year +10.00% -14.29% -6.67%
Number of hourly rates quoted 22 5 13
10th Percentile £16.25 £15.51 £18.75
25th Percentile £18.60 £17.50 £20.00
Median hourly rate £23.80 £18.93 £32.50
Median % change year-on-year +25.73% -41.75% +62.50%
75th Percentile £47.25 £19.50 £45.00
90th Percentile £53.33 £22.80 £52.20
England median hourly rate £14.50 £18.50 £16.50
% change year-on-year -21.62% +12.12% +17.86%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 2,477 3,400 4,935
As % of all contract IT jobs advertised in London 14.19% 13.14% 12.80%
Number of daily rates quoted 1,750 2,458 3,465
10th Percentile £350 £350 £350
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £550 £575 £550
Median % change year-on-year -4.35% +4.55% +10.00%
75th Percentile £688 £688 £650
90th Percentile £800 £798 £750
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 62 36 82
10th Percentile £12.70 £20.37 £20.90
25th Percentile £17.85 £21.24 £26.25
Median hourly rate £24.18 £30.75 £44.50
Median % change year-on-year -21.37% -30.90% +122.50%
75th Percentile £47.50 £63.75 £49.25
90th Percentile £57.13 £81.25 £68.63
England median hourly rate £22.50 £37.50 £29.50
% change year-on-year -40.00% +27.12% +40.48%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 16 May 2024.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 16 May 2024.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +45 44 £530 +51.43% 16
East London +3 10 £445 +131.17% 2
South London +4 6 £200 +45.45% 2
West London +13 5 £250 -19.35% 5
North London - 1 £425 - 3
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.48%) Microsoft Exchange
2 6 (2.78%) SharePoint
3 3 (1.39%) Adobe Experience Manager
4 2 (0.93%) IIS
4 2 (0.93%) JBoss
5 1 (0.46%) Confluence
5 1 (0.46%) Exchange Server 2007
5 1 (0.46%) Exchange Server 2010
5 1 (0.46%) OpenStack
5 1 (0.46%) Red Hat Fuse
Applications
1 18 (8.33%) Microsoft Excel
1 18 (8.33%) Microsoft Office
2 6 (2.78%) MS Visio
3 4 (1.85%) Microsoft PowerPoint
4 1 (0.46%) SPSS
Business Applications
1 7 (3.24%) SAP S/4HANA
2 3 (1.39%) NEC Housing
2 3 (1.39%) Oracle General Ledger
2 3 (1.39%) Remedy ITSM
2 3 (1.39%) Shopify
3 2 (0.93%) Oracle Procure-to-Pay
4 1 (0.46%) Dynamics GP
4 1 (0.46%) Oracle AGIS
4 1 (0.46%) Oracle Applications
4 1 (0.46%) Oracle Assets
4 1 (0.46%) Oracle Cash Management
4 1 (0.46%) Oracle Financials
4 1 (0.46%) Oracle Payables
4 1 (0.46%) Oracle Receivables
4 1 (0.46%) Oracle Subledger Accounting
4 1 (0.46%) Temenos T24
Cloud Services
1 50 (23.15%) Microsoft 365
2 33 (15.28%) Azure
3 25 (11.57%) AWS
4 21 (9.72%) Power Platform
5 11 (5.09%) SuccessFactors
6 9 (4.17%) Entra ID
7 7 (3.24%) GCP
8 5 (2.31%) Dynamics 365
8 5 (2.31%) IaaS
8 5 (2.31%) PaaS
8 5 (2.31%) Power Automate
8 5 (2.31%) SaaS
9 4 (1.85%) Lucidchart
10 3 (1.39%) Amazon EKS
10 3 (1.39%) Azure Storage
10 3 (1.39%) BigCommerce
10 3 (1.39%) IBM Blueworks
10 3 (1.39%) Mimecast
10 3 (1.39%) Serverless
10 3 (1.39%) WhatsApp
Communications & Networking
1 24 (11.11%) VPN
2 22 (10.19%) LAN
2 22 (10.19%) Wireless
3 17 (7.87%) Firewall
4 16 (7.41%) WAN
5 8 (3.70%) Internet
6 7 (3.24%) Cisco Nexus
7 6 (2.78%) BGP
7 6 (2.78%) IPsec
7 6 (2.78%) MPLS
7 6 (2.78%) OSPF
7 6 (2.78%) VXLAN
8 5 (2.31%) DNS
8 5 (2.31%) DWDM
8 5 (2.31%) SD-WAN
9 4 (1.85%) Cisco Wireless
9 4 (1.85%) IP Telephony
9 4 (1.85%) VoIP
10 3 (1.39%) Intranet
10 3 (1.39%) Structured Cabling
Database & Business Intelligence
1 13 (6.02%) SQL Server
2 10 (4.63%) Power BI
3 8 (3.70%) Data Warehouse
3 8 (3.70%) SQL Server Integration Services
4 7 (3.24%) SQL Server Reporting Services
5 5 (2.31%) Tableau
6 3 (1.39%) MySQL
6 3 (1.39%) Oracle Reports
7 2 (0.93%) Amazon RDS
7 2 (0.93%) Big Data
7 2 (0.93%) Data Lake
8 1 (0.46%) Data Mining
8 1 (0.46%) Elasticsearch
8 1 (0.46%) HDInsight
8 1 (0.46%) MongoDB
8 1 (0.46%) NoSQL
8 1 (0.46%) PostgreSQL
8 1 (0.46%) Relational Database
8 1 (0.46%) SQL Server Analysis Services
Development Applications
1 3 (1.39%) Maven
2 2 (0.93%) Git
2 2 (0.93%) JIRA
3 1 (0.46%) Bitbucket
3 1 (0.46%) Jenkins
3 1 (0.46%) JUnit
3 1 (0.46%) Octopus Deploy
3 1 (0.46%) TeamCity
3 1 (0.46%) Visual Studio
General
1 82 (37.96%) Social Skills
2 66 (30.56%) Finance
3 42 (19.44%) Analytical Skills
4 25 (11.57%) Public Sector
5 21 (9.72%) Banking
6 15 (6.94%) Organisational Skills
7 11 (5.09%) Financial Institution
8 10 (4.63%) Investment Banking
8 10 (4.63%) Legal
9 8 (3.70%) Retail
10 7 (3.24%) French Language
10 7 (3.24%) Marketing
11 6 (2.78%) Advertising
11 6 (2.78%) Telecoms
12 5 (2.31%) Influencing Skills
12 5 (2.31%) Local Government
13 4 (1.85%) Presentation Skills
14 3 (1.39%) Front Office
14 3 (1.39%) German Language
14 3 (1.39%) Spanish Language
Job Titles
1 41 (18.98%) Analyst
2 18 (8.33%) Support Engineer
3 17 (7.87%) Senior
3 17 (7.87%) Service Analyst
4 15 (6.94%) Consultant
5 13 (6.02%) Network Engineer
6 11 (5.09%) Architect
6 11 (5.09%) Desktop Support
6 11 (5.09%) Lead
6 11 (5.09%) Service Desk Analyst
6 11 (5.09%) Solutions Architect
7 10 (4.63%) Service Manager
8 8 (3.70%) Desktop Engineer
8 8 (3.70%) IT Engineer
9 7 (3.24%) Data Engineer
9 7 (3.24%) Desktop Support Engineer
9 7 (3.24%) Project Manager
10 6 (2.78%) Cisco Engineer
10 6 (2.78%) Cisco Network Engineer
10 6 (2.78%) Support Specialist
Libraries, Frameworks & Software Standards
1 5 (2.31%) REST
1 5 (2.31%) Web Services
1 5 (2.31%) XMPP
2 4 (1.85%) AngularJS
2 4 (1.85%) Spring
3 3 (1.39%) CSS
3 3 (1.39%) J2EE
3 3 (1.39%) jQuery
3 3 (1.39%) Sass
3 3 (1.39%) Spring MVC
3 3 (1.39%) Twitter Bootstrap
3 3 (1.39%) VML
4 2 (0.93%) ATL
4 2 (0.93%) Oracle Fusion
4 2 (0.93%) Software Packaging
5 1 (0.46%) Apache Camel
5 1 (0.46%) Elastic Stack
5 1 (0.46%) Node.js
5 1 (0.46%) RESTful
5 1 (0.46%) Spring Boot
Miscellaneous
1 19 (8.80%) Management Information System
2 14 (6.48%) Data Centre
3 8 (3.70%) Analytical Mindset
3 8 (3.70%) FMCG
3 8 (3.70%) Self-Motivation
3 8 (3.70%) Virtual Team
4 7 (3.24%) Hedge funds
5 5 (2.31%) BYOD
5 5 (2.31%) Onboarding
6 4 (1.85%) Data Protection Act
6 4 (1.85%) Driving Licence
6 4 (1.85%) SWIFT Messaging Network
7 3 (1.39%) Client/Server
7 3 (1.39%) PKI
8 2 (0.93%) Enterprise Cloud
8 2 (0.93%) Enterprise Software
8 2 (0.93%) Fat Client
8 2 (0.93%) Social Media
8 2 (0.93%) Thin Client
8 2 (0.93%) Video Conferencing
Operating Systems
1 73 (33.80%) Windows
2 35 (16.20%) Windows 10
3 19 (8.80%) Linux
4 16 (7.41%) Windows Server
5 14 (6.48%) Windows 7
6 12 (5.56%) Unix
7 4 (1.85%) Apple iOS
8 3 (1.39%) Android
8 3 (1.39%) Mac OS
8 3 (1.39%) Windows Server 2012
9 2 (0.93%) Red Hat Enterprise Linux
10 1 (0.46%) AIX
10 1 (0.46%) Windows Server 2016
10 1 (0.46%) Windows XP
Processes & Methodologies
1 70 (32.41%) ITIL
2 51 (23.61%) Customer Service
3 45 (20.83%) Problem-Solving
4 38 (17.59%) ITSM
5 28 (12.96%) Agile
6 23 (10.65%) Change Management
6 23 (10.65%) Service Delivery
7 21 (9.72%) DevOps
7 21 (9.72%) Problem Management
8 19 (8.80%) Incident Management
8 19 (8.80%) Workflow
9 17 (7.87%) Data Analysis
10 16 (7.41%) Time Management
11 15 (6.94%) Customer Experience
11 15 (6.94%) ETL
11 15 (6.94%) Project Management
11 15 (6.94%) Service Management
12 14 (6.48%) Continuous Improvement
13 13 (6.02%) Case Management
13 13 (6.02%) User Experience
Programming Languages
1 22 (10.19%) SQL
2 17 (7.87%) PowerShell
3 12 (5.56%) Java
4 9 (4.17%) Python
5 7 (3.24%) T-SQL
6 6 (2.78%) C#
7 4 (1.85%) JavaScript
8 2 (0.93%) Kusto Query Language
8 2 (0.93%) Search Processing Language
9 1 (0.46%) C++
9 1 (0.46%) R
Qualifications
1 28 (12.96%) Security Cleared
2 22 (10.19%) Degree
3 17 (7.87%) SC Cleared
4 13 (6.02%) ITIL Certification
5 11 (5.09%) Cisco Certification
6 7 (3.24%) CCNA
6 7 (3.24%) CCNP
7 5 (2.31%) DV Cleared
8 4 (1.85%) Computer Science Degree
8 4 (1.85%) Microsoft Certification
9 3 (1.39%) Master's Degree
9 3 (1.39%) MCSE
10 2 (0.93%) CCIE
11 1 (0.46%) A+ Certification
11 1 (0.46%) DBS Check
11 1 (0.46%) ITIL Foundation Certificate
11 1 (0.46%) MBA
11 1 (0.46%) PMI Certification
11 1 (0.46%) PMP
Quality Assurance & Compliance
1 7 (3.24%) Data Quality
2 6 (2.78%) QA
3 3 (1.39%) GDPR
4 2 (0.93%) Actionable Recommendations
4 2 (0.93%) NIST
System Software
1 33 (15.28%) Active Directory
2 11 (5.09%) VMware Infrastructure
3 6 (2.78%) Firmware
4 2 (0.93%) BitLocker
4 2 (0.93%) Hyper-V
4 2 (0.93%) Microsoft App-V
5 1 (0.46%) Docker
5 1 (0.46%) Microsoft Virtual Server
5 1 (0.46%) vCloud
5 1 (0.46%) Virtual Desktop
5 1 (0.46%) Virtual Machines
5 1 (0.46%) Virtual Servers
Systems Management
1 17 (7.87%) SCCM
2 9 (4.17%) Microsoft Intune
3 3 (1.39%) Active Directory Federation Services
3 3 (1.39%) Ansible
3 3 (1.39%) SCOM
3 3 (1.39%) Single Sign-On
4 2 (0.93%) AirWatch
4 2 (0.93%) Jamf Pro
4 2 (0.93%) NetBackup
4 2 (0.93%) Progress Chef
4 2 (0.93%) Puppet
4 2 (0.93%) Salt
4 2 (0.93%) SCVMM
4 2 (0.93%) VxRail
5 1 (0.46%) Avamar
5 1 (0.46%) Kubernetes
5 1 (0.46%) OPNET
Vendors
1 75 (34.72%) Microsoft
2 37 (17.13%) ServiceNow
3 24 (11.11%) SAP
4 16 (7.41%) Cisco
5 15 (6.94%) VMware
6 10 (4.63%) Citrix
7 9 (4.17%) Infoblox
8 8 (3.70%) Avaya
8 8 (3.70%) F5
9 7 (3.24%) iManage
9 7 (3.24%) Oracle
10 6 (2.78%) Cadence
10 6 (2.78%) Dell
10 6 (2.78%) HP
10 6 (2.78%) Qualys
10 6 (2.78%) Salesforce
11 5 (2.31%) Apple
11 5 (2.31%) Google
12 4 (1.85%) Aruba
12 4 (1.85%) Fortinet