Support Analyst Contracts in London

Support Analyst
England > London

The median Support Analyst daily rate in London is £325 according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 266 230 295
Rank change year-on-year -36 +65 +78
Contract jobs requiring a Support Analyst 130 268 360
As % of all contract jobs advertised in London 0.74% 1.04% 0.93%
As % of the Job Titles category 0.80% 1.09% 0.98%
Number of daily rates quoted 94 218 261
10th Percentile £185 £180 £158
25th Percentile £189 £246 £213
Median daily rate (50th Percentile) £325 £538 £315
Median % change year-on-year -39.53% +70.63% -22.46%
75th Percentile £475 £650 £544
90th Percentile £650 £775 £610
England median daily rate £225 £300 £250
% change year-on-year -25.00% +20.00% +12.99%
Number of hourly rates quoted 9 17 14
10th Percentile - £19.00 £16.50
25th Percentile £20.50 £20.44 £17.00
Median hourly rate £21.00 £24.00 £17.56
Median % change year-on-year -12.50% +36.71% -21.98%
75th Percentile £23.75 £26.00 £27.19
90th Percentile £25.00 £34.00 £33.75
England median hourly rate £21.50 £23.15 £17.54
% change year-on-year -7.13% +31.98% +6.30%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,328 24,595 36,745
% of contract IT jobs with a recognized job title 93.43% 95.20% 95.30%
Number of daily rates quoted 11,803 17,870 26,915
10th Percentile £325 £363 £375
25th Percentile £445 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 318 283 439
10th Percentile £16.00 £18.00 £16.25
25th Percentile £20.07 £22.69 £23.12
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +10.62%
75th Percentile £46.05 £62.25 £49.80
90th Percentile £65.32 £80.00 £67.50
England median hourly rate £36.92 £44.77 £23.00
% change year-on-year -17.54% +94.63% +4.55%

Support Analyst
Job Vacancy Trend in London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Analyst in London

Support Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Analyst in London.

Daily rate trend for Support Analyst in London

Support Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Analyst in London over the 6 months to 17 May 2024.

Daily rate histogram for Support Analyst in London

Support Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Analyst in London.

Hourly rate trend for Support Analyst in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +25 17 £294 +22.29% 9
West London +23 7 £193 +8.00% 4
South London 0 3 - - 2
East London -7 1 £218 +8.75%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 17 May 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Analyst in the job title.

1 54 (41.54%) Microsoft
2 51 (39.23%) Windows
3 33 (25.38%) Social Skills
4 32 (24.62%) Microsoft Office
5 28 (21.54%) SQL
5 28 (21.54%) Finance
6 27 (20.77%) Active Directory
7 26 (20.00%) ITIL
7 26 (20.00%) Microsoft 365
8 19 (14.62%) Asset Management
8 19 (14.62%) Linux
9 18 (13.85%) Windows 10
10 17 (13.08%) Incident Management
11 16 (12.31%) Azure
11 16 (12.31%) Front Office
11 16 (12.31%) Service Management
12 15 (11.54%) Python
13 14 (10.77%) MS Visio
13 14 (10.77%) CMS
13 14 (10.77%) ServiceNow
14 13 (10.00%) Risk Management
15 12 (9.23%) Banking
15 12 (9.23%) Back Office
15 12 (9.23%) Problem-Solving
16 10 (7.69%) Customer Service
16 10 (7.69%) Proactive Monitoring
16 10 (7.69%) Relational Database
16 10 (7.69%) Data Management
17 9 (6.92%) PowerShell
17 9 (6.92%) Release Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.77%) CMS
2 4 (3.08%) Microsoft Exchange
2 4 (3.08%) SharePoint
3 2 (1.54%) Apache
3 2 (1.54%) Skype for Business
Applications
1 32 (24.62%) Microsoft Office
2 14 (10.77%) MS Visio
3 7 (5.38%) Microsoft Excel
4 4 (3.08%) Microsoft PowerPoint
4 4 (3.08%) Spreadsheet
Business Applications
1 6 (4.62%) Markit EDM
1 6 (4.62%) thinkFolio
2 3 (2.31%) Endur
3 2 (1.54%) Oracle Assets
3 2 (1.54%) Oracle Cash Management
3 2 (1.54%) Oracle EBS
3 2 (1.54%) Oracle EBS R12
3 2 (1.54%) Oracle General Ledger
3 2 (1.54%) Oracle Internet Expenses
3 2 (1.54%) Oracle iProcurement
3 2 (1.54%) Oracle Payables
3 2 (1.54%) Oracle Receivables
4 1 (0.77%) FLEXCUBE
4 1 (0.77%) Oracle Applications
4 1 (0.77%) Oracle E-Business Tax
4 1 (0.77%) Oracle ERP
4 1 (0.77%) Oracle Financials
4 1 (0.77%) Oracle Procure-to-Pay
Cloud Services
1 26 (20.00%) Microsoft 365
2 16 (12.31%) Azure
3 4 (3.08%) Google Workspace
4 3 (2.31%) Entra ID
5 2 (1.54%) Cloud Computing
5 2 (1.54%) OneDrive
6 1 (0.77%) Asana
6 1 (0.77%) AWS
6 1 (0.77%) Dynamics 365
6 1 (0.77%) OCI
6 1 (0.77%) SaaS
6 1 (0.77%) Slack
6 1 (0.77%) WhatsApp
Communications & Networking
1 8 (6.15%) Wireless
2 6 (4.62%) Internet
3 4 (3.08%) VPN
4 2 (1.54%) DNS
4 2 (1.54%) Intranet
4 2 (1.54%) Skype
4 2 (1.54%) VoIP
4 2 (1.54%) Wi-Fi
5 1 (0.77%) DHCP
5 1 (0.77%) Firewall
5 1 (0.77%) HTTP
Database & Business Intelligence
1 10 (7.69%) Relational Database
2 6 (4.62%) SQL Server
3 3 (2.31%) NonStop SQL
4 1 (0.77%) Oracle Reports
4 1 (0.77%) PostgreSQL
4 1 (0.77%) RDBMS
4 1 (0.77%) SAP BW
Development Applications
1 5 (3.85%) JIRA
2 2 (1.54%) Git
2 2 (1.54%) Toad
General
1 33 (25.38%) Social Skills
2 28 (21.54%) Finance
3 16 (12.31%) Front Office
4 12 (9.23%) Back Office
4 12 (9.23%) Banking
5 8 (6.15%) Analytical Skills
6 7 (5.38%) Investment Banking
6 7 (5.38%) Local Government
7 6 (4.62%) Inclusion and Diversity
7 6 (4.62%) Organisational Skills
8 5 (3.85%) Billing
9 4 (3.08%) Presentation Skills
10 3 (2.31%) Law
10 3 (2.31%) Public Sector
10 3 (2.31%) Telecoms
11 1 (0.77%) Advertising
11 1 (0.77%) Legal
11 1 (0.77%) Marketing
Libraries, Frameworks & Software Standards
1 4 (3.08%) FIX Protocol
2 1 (0.77%) CSS
2 1 (0.77%) HTML
2 1 (0.77%) JSON
2 1 (0.77%) RESTful
2 1 (0.77%) SAML
2 1 (0.77%) XML
Miscellaneous
1 9 (6.92%) Derivative
2 6 (4.62%) Equities
3 5 (3.85%) iPhone
3 5 (3.85%) OTC Derivatives
3 5 (3.85%) Video Conferencing
4 4 (3.08%) Fixed Income
4 4 (3.08%) Foreign Exchange (FX)
4 4 (3.08%) SWIFT Messaging Network
5 3 (2.31%) iPad
5 3 (2.31%) Self-Motivation
6 2 (1.54%) Clustering
6 2 (1.54%) CMDB
6 2 (1.54%) Driving Licence
7 1 (0.77%) Data Protection Act
7 1 (0.77%) Management Information System
7 1 (0.77%) Onboarding
7 1 (0.77%) PDA
Operating Systems
1 51 (39.23%) Windows
2 19 (14.62%) Linux
3 18 (13.85%) Windows 10
4 7 (5.38%) Apple iOS
5 6 (4.62%) Windows Server
6 5 (3.85%) Unix
7 4 (3.08%) Windows Server 2012
8 3 (2.31%) Mac OS
9 2 (1.54%) Android
10 1 (0.77%) Windows Phone
Processes & Methodologies
1 26 (20.00%) ITIL
2 19 (14.62%) Asset Management
3 17 (13.08%) Incident Management
4 16 (12.31%) Service Management
5 13 (10.00%) Risk Management
6 12 (9.23%) Problem-Solving
7 10 (7.69%) Customer Service
7 10 (7.69%) Data Management
7 10 (7.69%) Proactive Monitoring
8 9 (6.92%) Release Management
9 8 (6.15%) Agile
9 8 (6.15%) Continuous Improvement
9 8 (6.15%) DevOps
9 8 (6.15%) Project Management
9 8 (6.15%) Root Cause Analysis
10 7 (5.38%) Investment Management
10 7 (5.38%) PRINCE2
10 7 (5.38%) SDLC
10 7 (5.38%) Waterfall
11 6 (4.62%) Analytics
Programming Languages
1 28 (21.54%) SQL
2 15 (11.54%) Python
3 9 (6.92%) PowerShell
4 8 (6.15%) Shell Script
5 2 (1.54%) Bash
5 2 (1.54%) C#
5 2 (1.54%) Perl
6 1 (0.77%) C
6 1 (0.77%) Java
6 1 (0.77%) JavaScript
6 1 (0.77%) T-SQL
6 1 (0.77%) VBA
Qualifications
1 3 (2.31%) Degree
2 2 (1.54%) DV Cleared
2 2 (1.54%) SC Cleared
2 2 (1.54%) Security Cleared
3 1 (0.77%) A+ Certification
3 1 (0.77%) ACCA
3 1 (0.77%) CIMA
3 1 (0.77%) ECDL
3 1 (0.77%) Microsoft Certification
Quality Assurance & Compliance
1 4 (3.08%) SLA
2 1 (0.77%) Data Quality
2 1 (0.77%) ISO 15022
2 1 (0.77%) PMO
System Software
1 27 (20.77%) Active Directory
2 6 (4.62%) Firmware
3 4 (3.08%) Hyper-V
4 2 (1.54%) Virtual Desktop
Systems Management
1 8 (6.15%) Grafana
1 8 (6.15%) ITRS Geneos
1 8 (6.15%) SCCM
2 7 (5.38%) Control-M
3 5 (3.85%) WSUS
4 3 (2.31%) Microsoft Intune
5 2 (1.54%) Ansible
5 2 (1.54%) Jamf Pro
5 2 (1.54%) Microsoft Clustering
6 1 (0.77%) Single Sign-On
Vendors
1 54 (41.54%) Microsoft
2 14 (10.77%) ServiceNow
3 9 (6.92%) Apple
4 8 (6.15%) Dynatrace
4 8 (6.15%) IBM
4 8 (6.15%) Oracle
5 6 (4.62%) Citrix
6 4 (3.08%) Google
6 4 (3.08%) Veeam
7 3 (2.31%) Bloomberg
7 3 (2.31%) HP
7 3 (2.31%) Okta
7 3 (2.31%) OpenLink
7 3 (2.31%) SAP
7 3 (2.31%) Sybase
8 2 (1.54%) Refinitiv
8 2 (1.54%) Splunk
9 1 (0.77%) Remedy
9 1 (0.77%) Reuters
9 1 (0.77%) Trayport