Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £255 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 143 153 227
Rank change year-on-year +10 +74 +86
Contract jobs requiring a Support Engineer 320 479 509
As % of all contract jobs advertised in London 1.80% 1.78% 1.31%
As % of the Job Titles category 1.93% 1.87% 1.37%
Number of daily rates quoted 234 375 371
10th Percentile £140 £150 £136
25th Percentile £183 £198 £181
Median daily rate (50th Percentile) £255 £305 £250
Median % change year-on-year -16.39% +22.00% -10.71%
75th Percentile £350 £625 £376
90th Percentile £550 £810 £488
England median daily rate £215 £250 £200
% change year-on-year -14.00% +24.84% -4.64%
Number of hourly rates quoted 21 15 24
10th Percentile £18.13 £12.95 -
25th Percentile £18.93 £21.34 £13.88
Median hourly rate £20.82 £24.50 £21.00
Median % change year-on-year -15.04% +16.67% +27.27%
75th Percentile £23.09 £33.75 £23.06
90th Percentile £57.50 £38.60 £41.13
England median hourly rate £20.82 £20.00 £17.56
% change year-on-year +4.08% +13.90% +6.42%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,599 25,655 37,115
% of contract IT jobs with a recognized job title 93.25% 95.29% 95.32%
Number of daily rates quoted 12,001 18,582 27,076
10th Percentile £325 £363 £375
25th Percentile £441 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £677
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 338 289 450
10th Percentile £16.01 £18.00 £16.48
25th Percentile £20.02 £22.50 £22.05
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +11.64%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £65.00 £76.05 £67.50
England median hourly rate £36.34 £44.77 £22.50
% change year-on-year -18.83% +98.96% +0.36%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 2 May 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 2 May 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +25 60 £250 +26.58% 9
West London +9 8 £150 -14.29% 6
East London -5 5 £285 +72.73% 6
South London +3 4 £190 -33.91% 13
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 2 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 181 (56.56%) Windows
2 104 (32.50%) Microsoft
2 104 (32.50%) Active Directory
3 102 (31.88%) Microsoft 365
4 95 (29.69%) Social Skills
5 85 (26.56%) Finance
6 71 (22.19%) Customer Service
7 50 (15.63%) Windows 10
7 50 (15.63%) Microsoft Office
8 49 (15.31%) Azure
8 49 (15.31%) Security Cleared
9 46 (14.38%) ITIL
10 44 (13.75%) Microsoft Exchange
10 44 (13.75%) Citrix
11 41 (12.81%) SCCM
11 41 (12.81%) Problem-Solving
12 37 (11.56%) SC Cleared
13 34 (10.63%) Banking
13 34 (10.63%) Firewall
13 34 (10.63%) Linux
14 31 (9.69%) ServiceNow
15 30 (9.38%) PowerShell
15 30 (9.38%) Degree
15 30 (9.38%) SQL
16 29 (9.06%) VPN
17 28 (8.75%) Video Conferencing
18 27 (8.44%) Windows 7
18 27 (8.44%) Windows Server
19 26 (8.13%) JIRA
19 26 (8.13%) Cisco

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (13.75%) Microsoft Exchange
2 12 (3.75%) Confluence
3 7 (2.19%) SharePoint
3 7 (2.19%) Skype for Business
4 6 (1.88%) Blackberry Enterprise Server
5 4 (1.25%) CMS
6 1 (0.31%) Apache
6 1 (0.31%) JBoss
6 1 (0.31%) nginx
6 1 (0.31%) Oracle SOA Suite
6 1 (0.31%) Red Hat Fuse
6 1 (0.31%) Tomcat
Applications
1 50 (15.63%) Microsoft Office
2 16 (5.00%) Microsoft Excel
3 4 (1.25%) Microsoft PowerPoint
4 2 (0.63%) MS Visio
5 1 (0.31%) AutoCAD
5 1 (0.31%) Revit
Business Applications
1 3 (0.94%) Endur
2 2 (0.63%) Dynamics CRM
2 2 (0.63%) Global One
2 2 (0.63%) SystmOne
3 1 (0.31%) BusinessWorks
3 1 (0.31%) Eikon
3 1 (0.31%) ION MarketView
3 1 (0.31%) NetSuite
3 1 (0.31%) Oracle 11i
3 1 (0.31%) Oracle Applications
3 1 (0.31%) Oracle Assets
3 1 (0.31%) Oracle EBS
3 1 (0.31%) Oracle EBS R12
3 1 (0.31%) Oracle E-Business Tax
3 1 (0.31%) Oracle Financials
3 1 (0.31%) Oracle General Ledger
3 1 (0.31%) Oracle Payables
3 1 (0.31%) Oracle Receivables
3 1 (0.31%) thinkFolio
3 1 (0.31%) Unit4 Business World
Cloud Services
1 102 (31.88%) Microsoft 365
2 49 (15.31%) Azure
3 22 (6.88%) WhatsApp
4 15 (4.69%) AWS
5 13 (4.06%) Entra ID
6 7 (2.19%) OneDrive
7 6 (1.88%) Cloud Computing
8 5 (1.56%) Slack
9 3 (0.94%) Asana
9 3 (0.94%) Azure DevOps
9 3 (0.94%) Power Platform
9 3 (0.94%) SaaS
10 2 (0.63%) Amazon EC2
10 2 (0.63%) Azure Monitor
10 2 (0.63%) PaaS
11 1 (0.31%) Adobe Creative Cloud
11 1 (0.31%) Azure Data Factory
11 1 (0.31%) Azure Stack
11 1 (0.31%) GCP
11 1 (0.31%) Serverless
Communications & Networking
1 34 (10.63%) Firewall
2 29 (9.06%) VPN
3 23 (7.19%) DNS
4 16 (5.00%) LAN
4 16 (5.00%) WAN
5 13 (4.06%) Internet
6 12 (3.75%) DHCP
6 12 (3.75%) SAN
6 12 (3.75%) TCP/IP
7 11 (3.44%) Wireless
8 10 (3.13%) Wi-Fi
9 7 (2.19%) Cisco IOS
9 7 (2.19%) Skype
10 6 (1.88%) FTP
10 6 (1.88%) HTTP
11 5 (1.56%) MPLS
11 5 (1.56%) VoIP
12 4 (1.25%) BGP
12 4 (1.25%) EIGRP
12 4 (1.25%) VLAN
Database & Business Intelligence
1 18 (5.63%) SQL Server
2 15 (4.69%) MySQL
3 8 (2.50%) PostgreSQL
4 7 (2.19%) Oracle Database
5 6 (1.88%) Data Warehouse
5 6 (1.88%) Relational Database
6 3 (0.94%) MongoDB
7 2 (0.63%) Power BI
7 2 (0.63%) RDBMS
7 2 (0.63%) Sybase ASE
8 1 (0.31%) Azure SQL Database
8 1 (0.31%) Data Lake
8 1 (0.31%) DB2
8 1 (0.31%) IDOL
8 1 (0.31%) MariaDB
8 1 (0.31%) NoSQL
8 1 (0.31%) Tableau
Development Applications
1 26 (8.13%) JIRA
2 4 (1.25%) Git
2 4 (1.25%) Hudson
3 2 (0.63%) Jenkins
4 1 (0.31%) Selenium
General
1 95 (29.69%) Social Skills
2 85 (26.56%) Finance
3 34 (10.63%) Banking
4 21 (6.56%) Analytical Skills
5 19 (5.94%) Public Sector
6 13 (4.06%) Legal
6 13 (4.06%) Presentation Skills
7 9 (2.81%) Telecoms
8 8 (2.50%) Financial Institution
8 8 (2.50%) Organisational Skills
9 7 (2.19%) Front Office
10 6 (1.88%) Law
11 5 (1.56%) Investment Banking
11 5 (1.56%) Japanese Language
11 5 (1.56%) Marketing
11 5 (1.56%) Retail
12 3 (0.94%) Back Office
12 3 (0.94%) Electronics
12 3 (0.94%) Manufacturing
12 3 (0.94%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (2.50%) .NET
2 6 (1.88%) CSS
2 6 (1.88%) FIX Protocol
3 5 (1.56%) JSON
4 4 (1.25%) HTML
4 4 (1.25%) HTML5
4 4 (1.25%) REST
4 4 (1.25%) Web Services
5 3 (0.94%) XMPP
6 2 (0.63%) ActiveX
6 2 (0.63%) ASP.NET
6 2 (0.63%) LDAP
6 2 (0.63%) Middleware
6 2 (0.63%) TIBCO EMS
7 1 (0.31%) IBM Integration Bus
7 1 (0.31%) Kafka
7 1 (0.31%) Rendezvous
7 1 (0.31%) Spring Boot
7 1 (0.31%) XML
7 1 (0.31%) XSD
Miscellaneous
1 28 (8.75%) Video Conferencing
2 14 (4.38%) Data Centre
3 11 (3.44%) Blackberry
3 11 (3.44%) Data Protection Act
4 10 (3.13%) Management Information System
5 9 (2.81%) Smartphone
6 8 (2.50%) Onboarding
7 7 (2.19%) iPhone
8 5 (1.56%) Analytical Mindset
8 5 (1.56%) iPad
8 5 (1.56%) Linux Command Line
9 4 (1.25%) Hedge funds
10 3 (0.94%) BYOD
10 3 (0.94%) Self-Motivation
11 2 (0.63%) Clustering
11 2 (0.63%) Digital Signage
11 2 (0.63%) Driving Licence
11 2 (0.63%) Team-Oriented Environment
11 2 (0.63%) Virtual Team
11 2 (0.63%) Wiki
Operating Systems
1 181 (56.56%) Windows
2 50 (15.63%) Windows 10
3 34 (10.63%) Linux
4 27 (8.44%) Windows 7
4 27 (8.44%) Windows Server
5 17 (5.31%) Windows Server 2016
6 15 (4.69%) Android
7 12 (3.75%) Windows Server 2012
8 10 (3.13%) Mac OS
8 10 (3.13%) Red Hat Enterprise Linux
8 10 (3.13%) Unix
9 9 (2.81%) Mac OS X
10 8 (2.50%) Windows 8
11 7 (2.19%) Windows Server 2019
12 4 (1.25%) Apple iOS
12 4 (1.25%) CentOS
12 4 (1.25%) Windows Server 2008
13 1 (0.31%) VMS
13 1 (0.31%) Windows Mobile
Processes & Methodologies
1 71 (22.19%) Customer Service
2 46 (14.38%) ITIL
3 41 (12.81%) Problem-Solving
4 21 (6.56%) Disaster Recovery
4 21 (6.56%) Service Delivery
5 20 (6.25%) Asset Management
6 17 (5.31%) Incident Management
7 16 (5.00%) Customer Experience
7 16 (5.00%) Workflow
8 14 (4.38%) Business Continuity
8 14 (4.38%) Migration
8 14 (4.38%) Service Management
9 12 (3.75%) Proactive Monitoring
10 11 (3.44%) Data Protection
10 11 (3.44%) DevOps
10 11 (3.44%) Infrastructure Engineering
11 10 (3.13%) ITSM
11 10 (3.13%) Server Patching
12 9 (2.81%) Mobile Device Management
12 9 (2.81%) Root Cause Analysis
Programming Languages
1 30 (9.38%) PowerShell
1 30 (9.38%) SQL
2 18 (5.63%) Python
3 13 (4.06%) Java
4 9 (2.81%) C#
4 9 (2.81%) Shell Script
5 6 (1.88%) Bash
6 4 (1.25%) Korn
6 4 (1.25%) Perl
6 4 (1.25%) PHP
6 4 (1.25%) T-SQL
7 3 (0.94%) VBA
8 2 (0.63%) F#
8 2 (0.63%) Ruby
8 2 (0.63%) tcsh
8 2 (0.63%) VB
9 1 (0.31%) C++
9 1 (0.31%) PL/SQL
9 1 (0.31%) Scala
9 1 (0.31%) XPath
Qualifications
1 49 (15.31%) Security Cleared
2 37 (11.56%) SC Cleared
3 30 (9.38%) Degree
4 11 (3.44%) DV Cleared
5 10 (3.13%) Microsoft Certification
6 6 (1.88%) ITIL Certification
7 4 (1.25%) A+ Certification
7 4 (1.25%) Computer Science Degree
7 4 (1.25%) DBS Check
8 3 (0.94%) Cisco Certification
8 3 (0.94%) MCSE
9 2 (0.63%) CCNA
9 2 (0.63%) CCNP
9 2 (0.63%) MCP
10 1 (0.31%) CTC Cleared
10 1 (0.31%) ITIL Foundation Certificate
10 1 (0.31%) JNCIA
Quality Assurance & Compliance
1 19 (5.94%) SLA
2 4 (1.25%) ISO/IEC 27001
2 4 (1.25%) QA
3 2 (0.63%) Accessibility
4 1 (0.31%) COBIT
4 1 (0.31%) COPPA
4 1 (0.31%) Cyber Essentials
4 1 (0.31%) GDPR
4 1 (0.31%) HIPAA
4 1 (0.31%) IASME
4 1 (0.31%) ISO 22301
4 1 (0.31%) NIST
4 1 (0.31%) NIST 800
System Software
1 104 (32.50%) Active Directory
2 12 (3.75%) VMware Infrastructure
3 9 (2.81%) Hyper-V
4 5 (1.56%) Firmware
5 4 (1.25%) NFS
6 3 (0.94%) vSphere
7 2 (0.63%) Docker
7 2 (0.63%) Virtual Desktop
7 2 (0.63%) Virtual Machines
7 2 (0.63%) XenApp
8 1 (0.31%) BitLocker
8 1 (0.31%) Virtual Servers
8 1 (0.31%) VMware NSX
8 1 (0.31%) XenDesktop
Systems Management
1 41 (12.81%) SCCM
2 21 (6.56%) Microsoft Intune
3 7 (2.19%) Data Guard
4 6 (1.88%) Grafana
4 6 (1.88%) Jamf Pro
5 4 (1.25%) ITRS Geneos
6 3 (0.94%) SCOM
6 3 (0.94%) SCVMM
6 3 (0.94%) Single Sign-On
6 3 (0.94%) WSUS
7 2 (0.63%) Ansible
7 2 (0.63%) Control-M
7 2 (0.63%) Failover Clustering
7 2 (0.63%) Puppet
7 2 (0.63%) systemd
8 1 (0.31%) FortiGate
8 1 (0.31%) Kubernetes
8 1 (0.31%) PaperCut
8 1 (0.31%) TIBCO Hawk
Vendors
1 104 (32.50%) Microsoft
2 44 (13.75%) Citrix
3 31 (9.69%) ServiceNow
4 26 (8.13%) Cisco
5 22 (6.88%) Bloomberg
6 20 (6.25%) HP
7 17 (5.31%) Apple
8 15 (4.69%) Oracle
8 15 (4.69%) Red Hat
9 14 (4.38%) CheckPoint
10 13 (4.06%) VMware
11 12 (3.75%) Avaya
11 12 (3.75%) EMC
12 11 (3.44%) Refinitiv
13 10 (3.13%) Atlassian
14 9 (2.81%) Dell
15 8 (2.50%) Adobe
16 7 (2.19%) Google
16 7 (2.19%) IBM
16 7 (2.19%) Reuters