Technical Support Contracts in London

Technical Support
England > London

The median Technical Support daily rate in London is £222 according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 357 441 531
Rank change year-on-year +84 +90 -98
Contract jobs requiring a Technical Support 38 39 76
As % of all contract jobs advertised in London 0.22% 0.15% 0.20%
As % of the Job Titles category 0.23% 0.16% 0.21%
Number of daily rates quoted 24 25 48
10th Percentile £180 £171 £199
25th Percentile £192 £200 £228
Median daily rate (50th Percentile) £222 £305 £375
Median % change year-on-year -27.21% -18.67% +5.26%
75th Percentile £255 £585 £622
90th Percentile £350 - £719
England median daily rate £208 £220 £293
% change year-on-year -5.68% -24.79% +17.00%
Number of hourly rates quoted 4 3 6
10th Percentile - £23.80 £14.75
25th Percentile £19.05 £24.63 £17.00
Median hourly rate £19.28 £26.00 £19.20
Median % change year-on-year -25.87% +35.42% +24.94%
75th Percentile £29.19 £28.56 £42.85
90th Percentile £46.18 £30.10 £50.00
England median hourly rate £17.45 £21.22 £18.76
% change year-on-year -17.77% +13.11% +48.65%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,328 24,595 36,745
% of contract IT jobs with a recognized job title 93.43% 95.20% 95.30%
Number of daily rates quoted 11,803 17,870 26,915
10th Percentile £325 £363 £375
25th Percentile £445 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £688 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 318 283 439
10th Percentile £16.00 £18.00 £16.25
25th Percentile £20.07 £22.69 £23.12
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +10.62%
75th Percentile £46.05 £62.25 £49.80
90th Percentile £65.32 £80.00 £67.50
England median hourly rate £36.92 £44.77 £23.00
% change year-on-year -17.54% +94.63% +4.55%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Technical Support in London.

Daily rate trend for Technical Support in London

Technical Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Technical Support in London over the 6 months to 17 May 2024.

Daily rate histogram for Technical Support in London

Technical Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Technical Support in London.

Hourly rate trend for Technical Support in London

Technical Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Technical Support in London over the 6 months to 17 May 2024.

Hourly rate histogram for Technical Support in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +55 5 £240 -4.00% 4
West London +23 4 £250 +16.28% 6
East London -4 1 £218 - 3
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 17 May 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Technical Support in the job title.

1 16 (42.11%) Windows
1 16 (42.11%) Microsoft 365
2 12 (31.58%) Customer Service
3 11 (28.95%) Microsoft
4 10 (26.32%) Social Skills
5 9 (23.68%) Windows 10
5 9 (23.68%) Microsoft Office
6 8 (21.05%) ITIL
6 8 (21.05%) Active Directory
6 8 (21.05%) SCCM
7 7 (18.42%) Asset Management
7 7 (18.42%) Finance
7 7 (18.42%) Windows Server
7 7 (18.42%) Public Sector
8 6 (15.79%) Microsoft Exchange
8 6 (15.79%) Degree
9 5 (13.16%) Microsoft PowerPoint
9 5 (13.16%) Banking
9 5 (13.16%) Retail
9 5 (13.16%) Security Cleared
9 5 (13.16%) Mac OS
9 5 (13.16%) Azure
9 5 (13.16%) Software Asset Management
9 5 (13.16%) Microsoft Excel
10 4 (10.53%) Project Management
10 4 (10.53%) ServiceNow
10 4 (10.53%) Apple iOS
10 4 (10.53%) Statistics
11 3 (7.89%) Self-Motivation
11 3 (7.89%) Infrastructure Engineering

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) Microsoft Exchange
2 3 (7.89%) Blackberry Enterprise Server
3 2 (5.26%) Exchange Server 2003
3 2 (5.26%) Exchange Server 2007
3 2 (5.26%) Exchange Server 2010
3 2 (5.26%) Exchange Server 5.5
3 2 (5.26%) Skype for Business
4 1 (2.63%) SharePoint
Applications
1 9 (23.68%) Microsoft Office
2 5 (13.16%) Microsoft Excel
2 5 (13.16%) Microsoft PowerPoint
Business Applications
1 1 (2.63%) FLEXCUBE
1 1 (2.63%) Unit4 Business World
Cloud Services
1 16 (42.11%) Microsoft 365
2 5 (13.16%) Azure
3 3 (7.89%) SuccessFactors
4 1 (2.63%) Entra ID
4 1 (2.63%) OCI
4 1 (2.63%) OneDrive
4 1 (2.63%) WhatsApp
Communications & Networking
1 3 (7.89%) FTP
1 3 (7.89%) Internet
1 3 (7.89%) VPN
2 2 (5.26%) Cisco IOS
2 2 (5.26%) Firewall
2 2 (5.26%) Skype
2 2 (5.26%) Structured Cabling
2 2 (5.26%) WAN
3 1 (2.63%) DHCP
3 1 (2.63%) DNS
3 1 (2.63%) VoIP
Database & Business Intelligence
1 1 (2.63%) Oracle Reports
Development Applications
1 1 (2.63%) JIRA
General
1 10 (26.32%) Social Skills
2 7 (18.42%) Finance
2 7 (18.42%) Public Sector
3 5 (13.16%) Banking
3 5 (13.16%) Retail
4 3 (7.89%) Multimedia
5 2 (5.26%) Analytical Skills
5 2 (5.26%) Electronics
5 2 (5.26%) Front Office
5 2 (5.26%) Legal
5 2 (5.26%) Manufacturing
5 2 (5.26%) Marketing
5 2 (5.26%) Telecoms
6 1 (2.63%) Law
6 1 (2.63%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (5.26%) FIX Protocol
Miscellaneous
1 3 (7.89%) EMV
1 3 (7.89%) Onboarding
1 3 (7.89%) Self-Motivation
1 3 (7.89%) Smartphone
2 2 (5.26%) Blackberry
2 2 (5.26%) IoT
2 2 (5.26%) Replication
2 2 (5.26%) Team-Oriented Environment
2 2 (5.26%) Video Conferencing
3 1 (2.63%) CMDB
3 1 (2.63%) Data Centre
3 1 (2.63%) Data Protection Act
3 1 (2.63%) Management Information System
Operating Systems
1 16 (42.11%) Windows
2 9 (23.68%) Windows 10
3 7 (18.42%) Windows Server
4 5 (13.16%) Mac OS
5 4 (10.53%) Apple iOS
6 2 (5.26%) Linux
6 2 (5.26%) Mac OS X
7 1 (2.63%) Android
7 1 (2.63%) Windows Phone
Processes & Methodologies
1 12 (31.58%) Customer Service
2 8 (21.05%) ITIL
3 7 (18.42%) Asset Management
4 5 (13.16%) Software Asset Management
5 4 (10.53%) Project Management
5 4 (10.53%) Statistics
6 3 (7.89%) Change Management
6 3 (7.89%) E-Commerce
6 3 (7.89%) Infrastructure Engineering
6 3 (7.89%) ITSM
6 3 (7.89%) Software Distribution
7 2 (5.26%) Coaching
7 2 (5.26%) Filmmaking
7 2 (5.26%) Inventory Management
7 2 (5.26%) IT Asset Management
7 2 (5.26%) Performance Monitoring
7 2 (5.26%) Problem-Solving
7 2 (5.26%) Release Management
7 2 (5.26%) Systems Engineering
7 2 (5.26%) Zero Trust
Programming Languages
1 2 (5.26%) SQL
2 1 (2.63%) Java
Qualifications
1 6 (15.79%) Degree
2 5 (13.16%) Security Cleared
3 3 (7.89%) ITIL Certification
3 3 (7.89%) SC Cleared
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 8 (21.05%) Active Directory
2 2 (5.26%) Virtual Machines
3 1 (2.63%) Docker
Systems Management
1 8 (21.05%) SCCM
2 2 (5.26%) AirWatch
2 2 (5.26%) Jamf Pro
2 2 (5.26%) Microsoft Intune
2 2 (5.26%) Symantec Enterprise Vault
Vendors
1 11 (28.95%) Microsoft
2 4 (10.53%) ServiceNow
3 3 (7.89%) Apple
3 3 (7.89%) Cisco
4 2 (5.26%) EMC
4 2 (5.26%) IronPort
4 2 (5.26%) SAP
4 2 (5.26%) Snow
4 2 (5.26%) Symantec
5 1 (2.63%) Bomgar
5 1 (2.63%) BT
5 1 (2.63%) NEC
5 1 (2.63%) Oracle