Customer-Centricity Contracts in Manchester

Customer-Centric
North West > Manchester

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 8 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 92 105 140
Rank change year-on-year +13 +35 -45
Contract jobs citing Customer-Centricity 2 4 5
As % of all contract jobs advertised in Manchester 0.14% 0.23% 0.19%
As % of the Processes & Methodologies category 0.16% 0.25% 0.21%
Number of daily rates quoted 2 2 0
10th Percentile £181 £501 -
25th Percentile £238 £522 -
Median daily rate (50th Percentile) £348 £588 -
Median % change year-on-year -40.85% - -
75th Percentile £468 £647 -
90th Percentile £532 £664 -
North West median daily rate £550 £588 £450
% change year-on-year -6.38% +30.56% -1.37%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.00 -
North West median hourly rate - £16.00 -

All Process and Methodology Skills
Manchester

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,237 1,602 2,355
As % of all contract IT jobs advertised in Manchester 85.55% 90.51% 88.77%
Number of daily rates quoted 826 1,184 1,824
10th Percentile £325 £319 £263
25th Percentile £413 £413 £400
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +11.11%
75th Percentile £588 £594 £588
90th Percentile £694 £675 £663
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.50%
Number of hourly rates quoted 78 51 53
10th Percentile £12.47 £15.72 £11.44
25th Percentile £13.66 £16.85 £14.25
Median hourly rate £26.00 £25.00 £18.50
Median % change year-on-year +4.00% +35.14% +13.99%
75th Percentile £60.94 £39.18 £56.25
90th Percentile £73.10 £66.00 £75.00
North West median hourly rate £27.50 £30.54 £23.39
% change year-on-year -9.95% +30.57% +29.12%

Customer-Centricity
Job Vacancy Trend in Manchester

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Customer-Centricity in Manchester

Customer-Centricity
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Manchester.

Daily rate trend for Customer-Centricity in Manchester

Customer-Centricity
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Customer-Centricity in Manchester over the 6 months to 8 June 2024.

Daily rate histogram for Customer-Centricity in Manchester

Customer-Centricity
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Manchester.

Hourly rate trend for Customer-Centricity in Manchester

Customer-Centricity
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Manchester region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Sale - 1 £145 -
Customer-Centricity
North West

Customer-Centricity
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (100.00%) Social Skills
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Inclusion and Diversity
2 1 (50.00%) Public Sector
Job Titles
1 1 (50.00%) Capability Manager
1 1 (50.00%) Desktop Engineer
1 1 (50.00%) Desktop Support
1 1 (50.00%) Desktop Support Engineer
1 1 (50.00%) Support Engineer
Miscellaneous
1 1 (50.00%) Analytical Mindset
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Analytics
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Customer Experience
1 1 (50.00%) Customer Service
1 1 (50.00%) Customer-Centric Approach
1 1 (50.00%) Data Analytics
1 1 (50.00%) Data-Driven Decision Making
1 1 (50.00%) Decision-Making
1 1 (50.00%) Inclusive Design
1 1 (50.00%) Infrastructure Management
1 1 (50.00%) Service Delivery