Service Management Contracts in Manchester

Service Management
North West > Manchester

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 66 77 75
Rank change year-on-year +11 -2 -10
Contract jobs citing Service Management 30 37 71
As % of all contract jobs advertised in Manchester 2.13% 2.03% 2.70%
As % of the Processes & Methodologies category 2.44% 2.23% 3.03%
Number of daily rates quoted 13 27 48
10th Percentile - £260 £134
25th Percentile £375 £413 £363
Median daily rate (50th Percentile) £500 £550 £488
Median % change year-on-year -9.09% +12.82% +3.72%
75th Percentile £575 £588 £550
90th Percentile £595 £620 £641
North West median daily rate £493 £475 £463
% change year-on-year +3.79% +2.70% -1.60%
Number of hourly rates quoted 3 2 16
10th Percentile £16.40 - £11.36
25th Percentile £19.81 - £11.65
Median hourly rate £26.00 £65.00 £12.59
Median % change year-on-year -60.00% +416.28% -0.71%
75th Percentile £26.75 - £19.06
90th Percentile £26.90 - £49.38
North West median hourly rate £17.72 £65.00 £12.68
% change year-on-year -72.74% +412.62% -30.43%

All Process and Methodology Skills
Manchester

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,228 1,656 2,341
As % of all contract IT jobs advertised in Manchester 87.03% 91.04% 88.94%
Number of daily rates quoted 841 1,210 1,821
10th Percentile £325 £318 £265
25th Percentile £413 £413 £400
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +11.11%
75th Percentile £588 £598 £588
90th Percentile £694 £675 £663
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 75 49 58
10th Percentile £12.44 £16.44 £11.36
25th Percentile £13.50 £20.00 £13.00
Median hourly rate £26.00 £35.00 £18.06
Median % change year-on-year -25.71% +93.83% +11.26%
75th Percentile £60.63 £43.75 £34.69
90th Percentile £73.70 £70.00 £75.00
North West median hourly rate £24.19 £35.02 £23.06
% change year-on-year -30.92% +51.88% +26.48%

Service Management
Job Vacancy Trend in Manchester

Job postings citing Service Management as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Management in Manchester

Service Management
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Service Management in Manchester.

Daily rate trend for Service Management in Manchester

Service Management
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Service Management in Manchester over the 6 months to 20 May 2024.

Daily rate histogram for Service Management in Manchester

Service Management
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Service Management in Manchester.

Hourly rate trend for Service Management in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Salford - 7 £255 - 1
Wigan - 2 £450 -
Bolton +1 1 - -
Oldham - 1 £400 -
Rochdale - 1 - -
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.67%) SharePoint
Applications
1 4 (13.33%) Microsoft Office
Business Applications
1 1 (3.33%) Remedy ITSM
Cloud Services
1 7 (23.33%) Microsoft 365
2 4 (13.33%) Azure
3 2 (6.67%) Dynamics 365
3 2 (6.67%) IaaS
4 1 (3.33%) AWS
4 1 (3.33%) Azure Monitor
4 1 (3.33%) Entra ID
4 1 (3.33%) Power Platform
Communications & Networking
1 1 (3.33%) Firewall
Database & Business Intelligence
1 1 (3.33%) Power BI
Development Applications
1 2 (6.67%) Hudson
1 2 (6.67%) JIRA
General
1 9 (30.00%) Social Skills
2 6 (20.00%) Public Sector
3 2 (6.67%) Documentation Skills
3 2 (6.67%) Marketing
4 1 (3.33%) Advertising
4 1 (3.33%) Analytical Skills
4 1 (3.33%) Finance
4 1 (3.33%) French Language
4 1 (3.33%) Law
4 1 (3.33%) Manufacturing
Job Titles
1 8 (26.67%) Analyst
2 5 (16.67%) Service Analyst
2 5 (16.67%) Service Desk Analyst
3 4 (13.33%) Product Manager
4 3 (10.00%) Senior
4 3 (10.00%) Support Analyst
5 2 (6.67%) Audio Visual Engineer
5 2 (6.67%) Configuration Manager
5 2 (6.67%) Consultant
5 2 (6.67%) Data Manager
5 2 (6.67%) Dynamics 365 Consultant
5 2 (6.67%) Functional Consultant
5 2 (6.67%) IT Engineer
5 2 (6.67%) IT Manager
5 2 (6.67%) IT Support Analyst
5 2 (6.67%) Operations Analyst
5 2 (6.67%) Product Engineer
5 2 (6.67%) Senior Analyst
5 2 (6.67%) Senior Service Desk Analyst
5 2 (6.67%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (6.67%) Middleware
Miscellaneous
1 5 (16.67%) CMDB
1 5 (16.67%) Management Information System
2 3 (10.00%) Digital Signage
2 3 (10.00%) Video\Live Streaming
3 1 (3.33%) Cyber Threat
3 1 (3.33%) Cyberattack
3 1 (3.33%) Greenfield Project
3 1 (3.33%) Product Ownership
3 1 (3.33%) Security Posture
3 1 (3.33%) Self-Motivation
Operating Systems
1 3 (10.00%) Windows
2 1 (3.33%) Android
2 1 (3.33%) Apple iOS
2 1 (3.33%) Linux
2 1 (3.33%) Windows 10
Processes & Methodologies
1 13 (43.33%) ITIL
2 9 (30.00%) ITSM
3 8 (26.67%) Incident Management
4 7 (23.33%) Configuration Management
5 6 (20.00%) Asset Management
5 6 (20.00%) Customer Service
6 5 (16.67%) Agile
6 5 (16.67%) Problem Management
7 4 (13.33%) Collaborative Working
7 4 (13.33%) Continuous Improvement
7 4 (13.33%) Inventory Management
8 3 (10.00%) Coaching
8 3 (10.00%) Data Modelling
8 3 (10.00%) Identity Management
8 3 (10.00%) Information Security
8 3 (10.00%) Mentoring
8 3 (10.00%) Migration
8 3 (10.00%) Risk Management
8 3 (10.00%) Service Delivery
9 2 (6.67%) Change Management
Programming Languages
1 2 (6.67%) SQL
Qualifications
1 3 (10.00%) ITIL Certification
2 2 (6.67%) SC Cleared
2 2 (6.67%) Security Cleared
3 1 (3.33%) CompTIA Security+
3 1 (3.33%) Degree
3 1 (3.33%) MCTS
3 1 (3.33%) Microsoft Certification
3 1 (3.33%) SSCP
Quality Assurance & Compliance
1 3 (10.00%) GDPR
2 1 (3.33%) HIPAA
2 1 (3.33%) ISO/IEC 27001
2 1 (3.33%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 1 (3.33%) NCSC
2 1 (3.33%) NIST
2 1 (3.33%) PCI DSS
System Software
1 2 (6.67%) Active Directory
1 2 (6.67%) Virtual Desktop
Systems Management
1 3 (10.00%) Microsoft Intune
2 1 (3.33%) SCCM
2 1 (3.33%) Single Sign-On
Vendors
1 8 (26.67%) Microsoft
2 4 (13.33%) ServiceNow
3 3 (10.00%) Logitech
4 1 (3.33%) CrowdStrike
4 1 (3.33%) iManage
4 1 (3.33%) Okta
4 1 (3.33%) Remedy
4 1 (3.33%) Sophos