Customer Journey Map Contracts in the Midlands

Customer Journey Mapping
England > Midlands

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for Customer Journey Map skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Journey Map over the 6 months to 22 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 131 159 201
Rank change year-on-year +28 +42 -46
Contract jobs citing Customer Journey Map 4 1 3
As % of all contract jobs advertised in the Midlands 0.15% 0.031% 0.060%
As % of the Processes & Methodologies category 0.18% 0.035% 0.068%
Number of daily rates quoted 2 1 0
10th Percentile £511 - -
25th Percentile £528 - -
Median daily rate (50th Percentile) £563 £450 -
Median % change year-on-year +25.00% - -
75th Percentile £603 - -
90th Percentile £624 - -
England median daily rate £550 £525 £550
% change year-on-year +4.76% -4.55% +22.22%

All Process and Methodology Skills
Midlands

Customer Journey Map is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,203 2,852 4,400
As % of all contract IT jobs advertised in the Midlands 81.87% 87.94% 87.86%
Number of daily rates quoted 1,485 2,002 3,238
10th Percentile £233 £250 £246
25th Percentile £356 £369 £375
Median daily rate (50th Percentile) £468 £500 £475
Median % change year-on-year -6.50% +5.26% +14.46%
75th Percentile £595 £597 £575
90th Percentile £700 £688 £663
England median daily rate £525 £550 £540
% change year-on-year -4.55% +1.85% +8.00%
Number of hourly rates quoted 170 101 147
10th Percentile £11.06 £12.50 £10.61
25th Percentile £13.60 £15.00 £13.74
Median hourly rate £18.00 £22.41 £17.50
Median % change year-on-year -19.68% +28.06% +16.67%
75th Percentile £32.53 £40.25 £22.75
90th Percentile £55.00 £57.50 £35.00
England median hourly rate £36.50 £37.50 £25.00
% change year-on-year -2.67% +50.00% +8.70%

Customer Journey Map
Job Vacancy Trend in the Midlands

Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Customer Journey Map in the Midlands

Customer Journey Map
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Customer Journey Map in the Midlands.

Daily rate trend for Customer Journey Map in the Midlands

Customer Journey Map
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the Midlands region over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +24 2 £563 +25.00%
East Midlands - 2 - -
Customer Journey Map
England

Customer Journey Map
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
General
1 2 (50.00%) Public Sector
2 1 (25.00%) Finance
2 1 (25.00%) Law
2 1 (25.00%) Social Skills
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Business Analyst
2 1 (25.00%) Architect
2 1 (25.00%) Senior
2 1 (25.00%) Senior Analyst
2 1 (25.00%) Senior Business Analyst
2 1 (25.00%) Service Architect
2 1 (25.00%) Stakeholder Manager
Miscellaneous
1 1 (25.00%) Product Ownership
1 1 (25.00%) Video Conferencing
Processes & Methodologies
1 4 (100.00%) Journey Map
2 3 (75.00%) Project Management
3 2 (50.00%) BPMN
3 2 (50.00%) Business Analysis
3 2 (50.00%) Customer Experience
3 2 (50.00%) Order Management
3 2 (50.00%) Stakeholder Engagement
3 2 (50.00%) UML
3 2 (50.00%) User Experience
4 1 (25.00%) Acceptance Criteria
4 1 (25.00%) Change Advisory Board
4 1 (25.00%) Data Science
4 1 (25.00%) Decision-Making
4 1 (25.00%) Requirements Gathering
4 1 (25.00%) Service Design
4 1 (25.00%) Sprint Planning
4 1 (25.00%) Stakeholder Map
4 1 (25.00%) Ticket Management
4 1 (25.00%) Waterfall
4 1 (25.00%) Wireframes
Qualifications
1 2 (50.00%) CBAP
1 2 (50.00%) IIBA
1 2 (50.00%) ISEB
2 1 (25.00%) APMP
2 1 (25.00%) Degree
Vendors
1 1 (25.00%) Microsoft