First Line Help Desk Support Contracts in the North of England

First Line Help Desk Support
England > North of England

The median First Line Help Desk Support daily rate in the North of England is £130, according to job vacancies posted in the 6 months leading up to 10 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 178 204 242
Rank change year-on-year +26 +38 -46
Contract jobs requiring a First Line Help Desk Support 2 5 6
As % of all contract jobs advertised in the North of England 0.041% 0.092% 0.084%
As % of the Job Titles category 0.044% 0.096% 0.087%
Number of daily rates quoted 1 4 6
10th Percentile - - £118
25th Percentile £125 £121 £123
Median daily rate (50th Percentile) £130 £142 £145
Median % change year-on-year -8.45% -2.07% -23.68%
75th Percentile £135 £186 £194
90th Percentile - £217 £211
England median daily rate £130 £156 £185
% change year-on-year -16.80% -15.54% +37.04%
Number of hourly rates quoted 1 1 0
10th Percentile - - -
25th Percentile £14.13 - -
Median hourly rate £15.66 £16.62 -
Median % change year-on-year -5.78% - -
75th Percentile £17.20 - -
90th Percentile - - -
England median hourly rate £15.66 £21.81 £11.50
% change year-on-year -28.20% +89.65% -9.80%

All Contract IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,500 5,202 6,871
% of contract IT jobs with a recognized job title 92.82% 95.33% 96.57%
Number of daily rates quoted 2,727 3,644 5,017
10th Percentile £263 £264 £206
25th Percentile £388 £406 £363
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £575 £600 £569
90th Percentile £668 £688 £650
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 458 163 268
10th Percentile £11.12 £14.05 £11.28
25th Percentile £13.23 £17.60 £14.82
Median hourly rate £23.48 £27.20 £20.00
Median % change year-on-year -13.69% +36.00% +14.29%
75th Percentile £47.88 £43.75 £33.96
90th Percentile £67.25 £58.90 £63.00
England median hourly rate £38.50 £45.00 £24.00
% change year-on-year -14.44% +87.50% +14.01%

First Line Help Desk Support
Job Vacancy Trend in the North of England

Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for First Line Help Desk Support in the North of England

First Line Help Desk Support
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing First Line Help Desk Support in the North of England.

Daily rate trend for First Line Help Desk Support in the North of England

First Line Help Desk Support
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing First Line Help Desk Support in the North of England.

Hourly rate trend for First Line Help Desk Support in the North of England

First Line Help Desk Support
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing First Line Help Desk Support within the North of England region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +12 1 - -
Yorkshire +9 1 £130 +7.00%
First Line Help Desk Support
England

First Line Help Desk Support Skill Set
Top 7 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 10 June 2024, First Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring First Line Help Desk Support in the job title.

1 2 (100.00%) Customer Service
2 1 (50.00%) Service Management
2 1 (50.00%) Windows 10
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Windows
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
2 1 (50.00%) Service Management
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft