1st Line Service Desk Analyst Contracts in the North of England

First Line Service Desk Analyst
England > North of England

As of 10 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Service Desk Analyst daily rate in the North of England.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 170 209 233
Rank change year-on-year +39 +24 -63
Contract jobs requiring a 1st Line Service Desk Analyst 12 7 12
As % of all contract jobs advertised in the North of England 0.26% 0.12% 0.17%
As % of the Job Titles category 0.28% 0.13% 0.17%
Number of daily rates quoted 0 5 7
10th Percentile - £106 £111
25th Percentile - £107 £119
Median daily rate (50th Percentile) - £140 £165
Median % change year-on-year - -15.15% +3.13%
75th Percentile - £145 £173
90th Percentile - £145 £192
England median daily rate £150 £145 £150
% change year-on-year +3.75% -3.61% +8.11%
Number of hourly rates quoted 11 0 1
10th Percentile - - -
25th Percentile £10.95 - £17.00
Median hourly rate £11.20 - £18.00
75th Percentile £11.32 - £19.00
90th Percentile £15.17 - -
England median hourly rate £14.50 £17.00 £19.50
% change year-on-year -14.71% -12.82% +56.00%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,355 5,423 6,874
% of contract IT jobs with a recognized job title 93.21% 95.37% 96.91%
Number of daily rates quoted 2,722 3,816 5,034
10th Percentile £263 £281 £200
25th Percentile £388 £411 £363
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +11.76%
75th Percentile £582 £600 £556
90th Percentile £675 £680 £640
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 399 156 290
10th Percentile £11.06 £14.13 £11.00
25th Percentile £12.53 £18.50 £14.25
Median hourly rate £20.74 £30.65 £19.00
Median % change year-on-year -32.33% +61.30% +6.15%
75th Percentile £46.18 £50.72 £34.05
90th Percentile £62.50 £66.35 £58.75
England median hourly rate £37.50 £45.00 £23.00
% change year-on-year -16.67% +95.65% +4.55%

1st Line Service Desk Analyst
Job Vacancy Trend in the North of England

Job postings that featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 1st Line Service Desk Analyst in the North of England

1st Line Service Desk Analyst
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing 1st Line Service Desk Analyst in the North of England.

Daily rate trend for 1st Line Service Desk Analyst in the North of England

1st Line Service Desk Analyst
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing 1st Line Service Desk Analyst in the North of England.

Hourly rate trend for 1st Line Service Desk Analyst in the North of England

1st Line Service Desk Analyst
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Service Desk Analyst within the North of England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +30 11 - -
Yorkshire +17 1 - - 2
1st Line Service Desk Analyst
England

1st Line Service Desk Analyst Skill Set
Top 29 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 10 May 2024, 1st Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring 1st Line Service Desk Analyst in the job title.

1 12 (100.00%) Customer Service
2 11 (91.67%) Microsoft
3 10 (83.33%) Microsoft Office
3 10 (83.33%) Windows
3 10 (83.33%) Microsoft Excel
3 10 (83.33%) SLA
3 10 (83.33%) Time Management
4 9 (75.00%) SC Cleared
4 9 (75.00%) Security Cleared
4 9 (75.00%) Windows 10
4 9 (75.00%) Disclosure Scotland
4 9 (75.00%) Decision-Making
4 9 (75.00%) Problem-Solving
4 9 (75.00%) Microsoft PowerPoint
5 2 (16.67%) Service Management
6 1 (8.33%) Customer Requirements
6 1 (8.33%) Health Informatics
6 1 (8.33%) ServiceNow
6 1 (8.33%) ITIL Foundation Certificate
6 1 (8.33%) Public Sector
6 1 (8.33%) Social Skills
6 1 (8.33%) Service Delivery
6 1 (8.33%) ITSM
6 1 (8.33%) Telecoms
6 1 (8.33%) Informatics
6 1 (8.33%) ITIL
6 1 (8.33%) MCP
6 1 (8.33%) Microsoft Certification
6 1 (8.33%) NHS

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (83.33%) Microsoft Excel
1 10 (83.33%) Microsoft Office
2 9 (75.00%) Microsoft PowerPoint
General
1 1 (8.33%) Public Sector
1 1 (8.33%) Social Skills
1 1 (8.33%) Telecoms
Miscellaneous
1 1 (8.33%) NHS
Operating Systems
1 10 (83.33%) Windows
2 9 (75.00%) Windows 10
Processes & Methodologies
1 12 (100.00%) Customer Service
2 10 (83.33%) Time Management
3 9 (75.00%) Decision-Making
3 9 (75.00%) Problem-Solving
4 2 (16.67%) Service Management
5 1 (8.33%) Customer Requirements
5 1 (8.33%) Health Informatics
5 1 (8.33%) Informatics
5 1 (8.33%) ITIL
5 1 (8.33%) ITSM
5 1 (8.33%) Service Delivery
Qualifications
1 9 (75.00%) SC Cleared
1 9 (75.00%) Security Cleared
2 1 (8.33%) ITIL Foundation Certificate
2 1 (8.33%) MCP
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 10 (83.33%) SLA
2 9 (75.00%) Disclosure Scotland
Vendors
1 11 (91.67%) Microsoft
2 1 (8.33%) ServiceNow