Customer-Centricity Contracts in the North of England

Customer-Centric
England > North of England

The following table provides summary statistics for contract job vacancies advertised in the North of England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 175 204 216
Rank change year-on-year +29 +12 -38
Contract jobs citing Customer-Centricity 10 14 26
As % of all contract jobs advertised in the North of England 0.22% 0.25% 0.36%
As % of the Processes & Methodologies category 0.25% 0.28% 0.41%
Number of daily rates quoted 8 6 19
10th Percentile £253 £529 £313
25th Percentile £319 £571 £481
Median daily rate (50th Percentile) £463 £638 £500
Median % change year-on-year -27.45% +27.50% +33.33%
75th Percentile £591 £675 -
90th Percentile £600 - £575
England median daily rate £450 £505 £550
% change year-on-year -10.89% -8.18% -

All Process and Methodology Skills
North of England

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 3,960 5,069 6,351
As % of all contract IT jobs advertised in the North of England 85.44% 90.47% 88.79%
Number of daily rates quoted 2,421 3,492 4,629
10th Percentile £300 £300 £241
25th Percentile £401 £413 £383
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £588 £600 £570
90th Percentile £675 £688 £650
England median daily rate £525 £550 £540
% change year-on-year -4.55% +1.85% +8.00%
Number of hourly rates quoted 365 204 265
10th Percentile £11.07 £10.63 £10.63
25th Percentile £12.50 £15.54 £13.38
Median hourly rate £17.72 £27.84 £19.00
Median % change year-on-year -36.35% +46.53% +5.56%
75th Percentile £45.00 £43.94 £35.00
90th Percentile £59.00 £65.00 £62.89
England median hourly rate £36.50 £36.40 £25.00
% change year-on-year +0.29% +45.58% +8.70%

Customer-Centricity
Job Vacancy Trend in the North of England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer-Centricity in the North of England

Customer-Centricity
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Customer-Centricity in the North of England.

Daily rate trend for Customer-Centricity in the North of England

Customer-Centricity
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Customer-Centricity in the North of England over the 6 months to 18 May 2024.

Daily rate histogram for Customer-Centricity in the North of England

Customer-Centricity
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in the North of England.

Hourly rate trend for Customer-Centricity in the North of England

Customer-Centricity
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the North of England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +19 5 £375 -42.31% 28
Yorkshire +13 5 £600 +6.19% 19
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Confluence
Cloud Services
1 3 (30.00%) SaaS
2 2 (20.00%) SuccessFactors
3 1 (10.00%) PaaS
Communications & Networking
1 2 (20.00%) 2G
1 2 (20.00%) 3G
1 2 (20.00%) 4G
1 2 (20.00%) 5G
Development Applications
1 1 (10.00%) Cypress.io
1 1 (10.00%) Jenkins
1 1 (10.00%) JIRA
General
1 5 (50.00%) Social Skills
2 4 (40.00%) Analytical Skills
3 2 (20.00%) Finance
3 2 (20.00%) Telecoms
4 1 (10.00%) Banking
4 1 (10.00%) Inclusion and Diversity
4 1 (10.00%) Public Sector
Job Titles
1 2 (20.00%) Architect
1 2 (20.00%) Product Manager
1 2 (20.00%) Technical Manager
1 2 (20.00%) Technical Product Manager
2 1 (10.00%) Applications Architect
2 1 (10.00%) Capability Manager
2 1 (10.00%) Desktop Support
2 1 (10.00%) Digital Product Owner
2 1 (10.00%) Front-End Developer (Client-Side Developer)
2 1 (10.00%) Mainframe Architect
2 1 (10.00%) Product Owner
2 1 (10.00%) Radio Engineer
2 1 (10.00%) Radio Planner
2 1 (10.00%) React Developer
2 1 (10.00%) SAP Manager
2 1 (10.00%) Senior
2 1 (10.00%) Senior Architect
2 1 (10.00%) Technical Product Owner
2 1 (10.00%) Technology Architect
2 1 (10.00%) Technology Owner
Libraries, Frameworks & Software Standards
1 1 (10.00%) GraphQL
1 1 (10.00%) JWT
1 1 (10.00%) Next.js
1 1 (10.00%) Node.js
1 1 (10.00%) React
1 1 (10.00%) Redux
1 1 (10.00%) SAML
Miscellaneous
1 1 (10.00%) Analytical Mindset
1 1 (10.00%) Mainframe
1 1 (10.00%) Product Ownership
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 6 (60.00%) Agile
2 4 (40.00%) Customer Experience
2 4 (40.00%) Roadmaps
3 3 (30.00%) Backlog Prioritisation
3 3 (30.00%) Objectives and Key Results
3 3 (30.00%) Problem-Solving
3 3 (30.00%) Product Backlog
3 3 (30.00%) Technical Debt
4 2 (20.00%) Analytics
4 2 (20.00%) Business Case
4 2 (20.00%) Customer Service
4 2 (20.00%) DevOps
4 2 (20.00%) Network Design
4 2 (20.00%) Network Optimisation
4 2 (20.00%) Network Planning
4 2 (20.00%) Project Management
4 2 (20.00%) Radio Network Optimisation
4 2 (20.00%) Statistics
4 2 (20.00%) Supplier Management
5 1 (10.00%) Inclusive Design
Programming Languages
1 1 (10.00%) TypeScript
Systems Management
1 1 (10.00%) Single Sign-On
Vendors
1 3 (30.00%) MuleSoft
1 3 (30.00%) SAP
2 1 (10.00%) Ariba
2 1 (10.00%) Okta