IT Support Contracts in the North West

IT Support
England > North West

The median IT Support daily rate in the North West is £200, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 88 99 143
Rank change year-on-year +11 +44 -27
Contract jobs requiring an IT Support 47 51 39
As % of all contract jobs advertised in the North West 1.68% 1.69% 0.97%
As % of the Job Titles category 1.78% 1.79% 1.01%
Number of daily rates quoted 17 22 22
10th Percentile £126 £140 £165
25th Percentile £143 £158 £173
Median daily rate (50th Percentile) £200 £215 £200
Median % change year-on-year -6.98% +7.50% +25.00%
75th Percentile £270 £296 £238
90th Percentile £300 £315 £285
England median daily rate £200 £200 £190
% change year-on-year - +5.26% +13.43%
Number of hourly rates quoted 27 15 11
10th Percentile £10.93 £15.09 £15.25
25th Percentile £10.95 £17.56 £16.25
Median hourly rate £13.00 £26.50 £17.50
Median % change year-on-year -50.94% +51.43% +2.94%
75th Percentile £14.00 £29.30 £24.38
90th Percentile £28.13 £36.25 £31.00
England median hourly rate £15.00 £20.64 £17.50
% change year-on-year -27.33% +17.94% +24.51%

All Contract IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North West with a recognized job title 2,637 2,853 3,880
% of contract IT jobs with a recognized job title 94.45% 94.72% 96.30%
Number of daily rates quoted 1,626 2,022 2,821
10th Percentile £268 £300 £220
25th Percentile £382 £406 £369
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +11.76%
75th Percentile £576 £588 £575
90th Percentile £670 £675 £650
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 314 132 161
10th Percentile £11.77 £14.56 £12.02
25th Percentile £14.17 £17.65 £15.72
Median hourly rate £32.90 £28.34 £25.00
Median % change year-on-year +16.07% +13.36% +38.45%
75th Percentile £47.88 £43.75 £52.56
90th Percentile £71.32 £57.39 £75.00
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

IT Support
Job Vacancy Trend in the North West

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for IT Support in the North West

IT Support
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing IT Support in the North West.

Daily rate trend for IT Support in the North West

IT Support
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing IT Support in the North West over the 6 months to 12 June 2024.

Daily rate histogram for IT Support in the North West

IT Support
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing IT Support in the North West.

Hourly rate trend for IT Support in the North West

IT Support
Hourly Rate Histogram in the North West

Hourly rate distribution of jobs citing IT Support in the North West over the 6 months to 12 June 2024.

Hourly rate histogram for IT Support in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the North West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Manchester +4 18 £260 +4.00% 20
Cumbria -4 14 - - 1
Cheshire +1 7 £128 -59.20% 14
Merseyside +15 5 £145 -21.62% 12
Lancashire -11 2 - - 15
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 12 June 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring IT Support in the job title.

1 26 (55.32%) Windows
2 22 (46.81%) Microsoft
3 20 (42.55%) Microsoft 365
4 17 (36.17%) Windows 10
4 17 (36.17%) Customer Service
5 15 (31.91%) Social Skills
5 15 (31.91%) Microsoft Office
6 14 (29.79%) Active Directory
7 13 (27.66%) Problem-Solving
8 10 (21.28%) Time Management
9 9 (19.15%) SC Cleared
9 9 (19.15%) Security Cleared
9 9 (19.15%) Disclosure Scotland
9 9 (19.15%) Decision-Making
10 7 (14.89%) Windows Server
10 7 (14.89%) Public Sector
10 7 (14.89%) Video Conferencing
11 6 (12.77%) Microsoft Excel
12 5 (10.64%) Virtual Team
12 5 (10.64%) CRM
12 5 (10.64%) SharePoint
12 5 (10.64%) E-Commerce
12 5 (10.64%) ITIL
12 5 (10.64%) EPoS
12 5 (10.64%) CMS
12 5 (10.64%) Retail
12 5 (10.64%) Microsoft Intune
13 4 (8.51%) Mobile Device Management
13 4 (8.51%) DBS Check
13 4 (8.51%) Line Management

IT Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) CMS
1 5 (10.64%) SharePoint
2 4 (8.51%) Microsoft Exchange
Applications
1 15 (31.91%) Microsoft Office
2 6 (12.77%) Microsoft Excel
3 3 (6.38%) Microsoft PowerPoint
3 3 (6.38%) Microsoft Project
4 2 (4.26%) Adobe Creative Suite
4 2 (4.26%) Spreadsheet
Cloud Services
1 20 (42.55%) Microsoft 365
2 3 (6.38%) Power Platform
3 2 (4.26%) AWS
3 2 (4.26%) Azure
3 2 (4.26%) Entra ID
3 2 (4.26%) IaaS
Communications & Networking
1 3 (6.38%) DNS
1 3 (6.38%) TCP/IP
2 2 (4.26%) HTTP
2 2 (4.26%) HTTPS
2 2 (4.26%) IPsec
2 2 (4.26%) SNMP
2 2 (4.26%) SSH
3 1 (2.13%) DHCP
3 1 (2.13%) LAN
3 1 (2.13%) VLAN
3 1 (2.13%) Wi-Fi
Database & Business Intelligence
1 3 (6.38%) Power BI
General
1 15 (31.91%) Social Skills
2 7 (14.89%) Public Sector
3 5 (10.64%) Retail
4 4 (8.51%) Analytical Skills
4 4 (8.51%) Manufacturing
5 3 (6.38%) Aviation
5 3 (6.38%) Telecoms
6 2 (4.26%) Legal
7 1 (2.13%) Finance
7 1 (2.13%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 2 (4.26%) LDAP
2 1 (2.13%) Lightning Web Components
Miscellaneous
1 7 (14.89%) Video Conferencing
2 5 (10.64%) EPoS
2 5 (10.64%) Virtual Team
3 4 (8.51%) Driving Licence
4 3 (6.38%) Life Science
5 2 (4.26%) Self-Motivation
6 1 (2.13%) AS400
6 1 (2.13%) Data Protection Act
6 1 (2.13%) Freedom of Information
6 1 (2.13%) Freedom of Information Act
6 1 (2.13%) iPhone
6 1 (2.13%) Management Information System
6 1 (2.13%) NHS
Operating Systems
1 26 (55.32%) Windows
2 17 (36.17%) Windows 10
3 7 (14.89%) Windows Server
4 2 (4.26%) Linux
4 2 (4.26%) Mac OS
4 2 (4.26%) Ubuntu
4 2 (4.26%) Windows Server 2012
5 1 (2.13%) Android
5 1 (2.13%) Apple iOS
5 1 (2.13%) Windows Server 2016
5 1 (2.13%) Windows Server 2019
Processes & Methodologies
1 17 (36.17%) Customer Service
2 13 (27.66%) Problem-Solving
3 10 (21.28%) Time Management
4 9 (19.15%) Decision-Making
5 5 (10.64%) CRM
5 5 (10.64%) E-Commerce
5 5 (10.64%) ITIL
6 4 (8.51%) Line Management
6 4 (8.51%) Mobile Device Management
6 4 (8.51%) Project Management
7 3 (6.38%) Analytics
7 3 (6.38%) Business Intelligence
7 3 (6.38%) Continuous Improvement
7 3 (6.38%) Data Analytics
7 3 (6.38%) Data Extraction
7 3 (6.38%) FMEA
7 3 (6.38%) Process Improvement
7 3 (6.38%) Smart Manufacturing
7 3 (6.38%) Test Scripting
7 3 (6.38%) Validation
Programming Languages
1 3 (6.38%) SQL
Qualifications
1 9 (19.15%) SC Cleared
1 9 (19.15%) Security Cleared
2 4 (8.51%) DBS Check
2 4 (8.51%) MCSE
2 4 (8.51%) Microsoft Certification
3 3 (6.38%) Degree
4 2 (4.26%) CCNA
4 2 (4.26%) Cisco Certification
4 2 (4.26%) VMware Certified Professional (VCP)
5 1 (2.13%) HNC
Quality Assurance & Compliance
1 9 (19.15%) Disclosure Scotland
2 3 (6.38%) GAMP
2 3 (6.38%) GxP
3 2 (4.26%) Accessibility
4 1 (2.13%) SLA
System Software
1 14 (29.79%) Active Directory
2 2 (4.26%) NFS
2 2 (4.26%) VMware Infrastructure
3 1 (2.13%) Hyper-V
3 1 (2.13%) Virtual Servers
3 1 (2.13%) VMware Workstation
Systems Management
1 5 (10.64%) Microsoft Intune
2 2 (4.26%) Jamf Pro
3 1 (2.13%) SCCM
3 1 (2.13%) Systems Management Server (SMS)
Vendors
1 22 (46.81%) Microsoft
2 3 (6.38%) VMware
3 2 (4.26%) Adobe
3 2 (4.26%) Cisco
3 2 (4.26%) SAP
4 1 (2.13%) Apple
4 1 (2.13%) Citrix
4 1 (2.13%) Facebook
4 1 (2.13%) Salesforce
4 1 (2.13%) ServiceNow