Customer-Centric
UK > Scotland
The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 116 | 160 | 169 |
| Rank change year-on-year | +44 | +9 | -16 |
| Contract jobs citing Customer-Centricity | 7 | 4 | 3 |
| As % of all contract jobs advertised in Scotland | 0.33% | 0.15% | 0.088% |
| As % of the Processes & Methodologies category | 0.37% | 0.16% | 0.095% |
| Number of daily rates quoted | 4 | 2 | 1 |
| 10th Percentile | £413 | £529 | - |
| 25th Percentile | £414 | £534 | £513 |
| Median daily rate (50th Percentile) | £455 | £563 | £525 |
| Median % change year-on-year | -19.11% | +7.14% | +59.09% |
| 75th Percentile | £506 | £584 | £538 |
| 90th Percentile | £525 | £586 | - |
| UK median daily rate | £450 | £512 | £550 |
| % change year-on-year | -12.02% | -7.00% | - |
| Number of hourly rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £12.38 | - | - |
| Median hourly rate | £12.75 | - | - |
| 75th Percentile | £13.13 | - | - |
| 90th Percentile | - | - | - |
| UK median hourly rate | £10.30 | £37.34 | £26.25 |
| % change year-on-year | -72.42% | +42.25% | +8.25% |
All Process and Methodology Skills
Scotland
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 1,884 | 2,495 | 3,172 |
| As % of all contract IT jobs advertised in Scotland | 88.04% | 92.48% | 93.16% |
| Number of daily rates quoted | 1,158 | 1,766 | 2,240 |
| 10th Percentile | £219 | £260 | £250 |
| 25th Percentile | £369 | £406 | £400 |
| Median daily rate (50th Percentile) | £475 | £475 | £470 |
| Median % change year-on-year | - | +1.06% | +10.59% |
| 75th Percentile | £575 | £550 | £550 |
| 90th Percentile | £650 | £650 | £625 |
| UK median daily rate | £525 | £550 | £530 |
| % change year-on-year | -4.55% | +3.77% | +7.07% |
| Number of hourly rates quoted | 92 | 55 | 48 |
| 10th Percentile | £12.30 | £10.63 | £15.04 |
| 25th Percentile | £15.92 | £11.25 | £17.67 |
| Median hourly rate | £19.50 | £15.99 | £37.43 |
| Median % change year-on-year | +21.95% | -57.28% | -6.43% |
| 75th Percentile | £42.71 | £50.74 | £48.75 |
| 90th Percentile | £60.75 | £67.13 | £56.00 |
| UK median hourly rate | £36.05 | £36.00 | £25.68 |
| % change year-on-year | +0.13% | +40.19% | +7.00% |
Customer-Centricity
Job Vacancy Trend in Scotland
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.
Customer-Centricity
Contractor Daily Rate Trend in Scotland
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Scotland.
Customer-Centricity
Contract Job Locations in Scotland
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Edinburgh | +38 | 5 | £480 | -14.67% | 4 |
| Glasgow | - | 1 | - | - | 6 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: