Service Management Contracts in Scotland

Service Management
UK > Scotland

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 48 66 86
Rank change year-on-year +18 +20 +4
Contract jobs citing Service Management 77 118 95
As % of all contract jobs advertised in Scotland 3.57% 4.34% 2.79%
As % of the Processes & Methodologies category 4.04% 4.69% 2.99%
Number of daily rates quoted 60 87 63
10th Percentile £192 £164 £163
25th Percentile £282 £286 £379
Median daily rate (50th Percentile) £563 £450 £450
Median % change year-on-year +25.00% - +12.50%
75th Percentile £706 £498 £499
90th Percentile £750 £650 £585
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% +10.53%
Number of hourly rates quoted 0 0 5
10th Percentile - - £15.55
25th Percentile - - £15.63
Median hourly rate - - £54.00
75th Percentile - - £56.00
90th Percentile - - £57.65
UK median hourly rate £17.72 £51.75 £20.00
% change year-on-year -65.76% +158.75% -13.83%

All Process and Methodology Skills
Scotland

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,904 2,514 3,174
As % of all contract IT jobs advertised in Scotland 88.31% 92.43% 93.11%
Number of daily rates quoted 1,167 1,792 2,248
10th Percentile £225 £260 £250
25th Percentile £375 £406 £400
Median daily rate (50th Percentile) £475 £475 £471
Median % change year-on-year - +0.96% +10.71%
75th Percentile £575 £556 £550
90th Percentile £650 £650 £625
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 90 54 48
10th Percentile £12.30 £10.63 £15.04
25th Percentile £16.00 £11.51 £17.78
Median hourly rate £19.50 £16.25 £37.43
Median % change year-on-year +20.00% -56.59% -6.43%
75th Percentile £46.24 £52.25 £48.75
90th Percentile £60.93 £67.22 £56.00
UK median hourly rate £36.05 £36.00 £25.68
% change year-on-year +0.13% +40.19% +4.82%

Service Management
Job Vacancy Trend in Scotland

Job postings citing Service Management as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Management in Scotland

Service Management
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Service Management in Scotland.

Daily rate trend for Service Management in Scotland

Service Management
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Service Management in Scotland over the 6 months to 15 May 2024.

Daily rate histogram for Service Management in Scotland

Service Management
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Service Management in Scotland.

Hourly rate trend for Service Management in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +8 33 £496 +10.22% 10
Edinburgh +27 25 £625 +47.06% 5
South Lanarkshire -11 10 £750 +63.04%
Lanarkshire +5 2 - - 3
Renfrewshire -2 1 £163 +41.30%
West Lothian -4 1 £188 -54.55% 1
Inverclyde - 1 £197 -
Dundee - 1 - -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.29%) Confluence
2 4 (5.19%) IBM HTTP Server
2 4 (5.19%) WebSphere
2 4 (5.19%) WebSphere Application Server
2 4 (5.19%) WebSphere Portal
Applications
1 3 (3.90%) Microsoft Excel
2 2 (2.60%) Microsoft Project
3 1 (1.30%) Microsoft Office
Business Applications
1 2 (2.60%) Oracle Procure-to-Pay
Cloud Services
1 12 (15.58%) AWS
2 6 (7.79%) AWS CodeBuild
2 6 (7.79%) AWS CodeDeploy
2 6 (7.79%) AWS CodePipeline
3 4 (5.19%) IaaS
4 3 (3.90%) SaaS
5 2 (2.60%) Power Platform
6 1 (1.30%) Azure
6 1 (1.30%) Entra ID
6 1 (1.30%) Microsoft 365
6 1 (1.30%) Power Automate
Communications & Networking
1 6 (7.79%) HTTP
2 1 (1.30%) Firewall
2 1 (1.30%) Internet
2 1 (1.30%) LAN
2 1 (1.30%) WLAN
Database & Business Intelligence
1 5 (6.49%) Oracle Database
2 4 (5.19%) MariaDB
2 4 (5.19%) MySQL
3 2 (2.60%) Power BI
4 1 (1.30%) Amazon Aurora
4 1 (1.30%) Amazon RDS
4 1 (1.30%) Oracle Reports
4 1 (1.30%) SQL Server
Development Applications
1 15 (19.48%) JIRA
2 4 (5.19%) IBM UrbanCode
3 3 (3.90%) Cucumber
3 3 (3.90%) Selenium
3 3 (3.90%) WebDriver
4 1 (1.30%) Gatling
4 1 (1.30%) Jenkins
4 1 (1.30%) JMeter
4 1 (1.30%) webpack
General
1 36 (46.75%) Public Sector
2 31 (40.26%) Social Skills
3 12 (15.58%) Finance
4 11 (14.29%) Analytical Skills
5 8 (10.39%) Back Office
5 8 (10.39%) Presentation Skills
6 4 (5.19%) Banking
7 3 (3.90%) Publishing
8 2 (2.60%) Inclusion and Diversity
9 1 (1.30%) Marketing
9 1 (1.30%) Military
Job Titles
1 12 (15.58%) Service Manager
2 11 (14.29%) Applications Engineer
2 11 (14.29%) JIRA Engineer
3 10 (12.99%) Analyst
3 10 (12.99%) Consultant
4 9 (11.69%) Architect
4 9 (11.69%) Service Transition Manager
4 9 (11.69%) Support Engineer
4 9 (11.69%) Transition Manager
5 8 (10.39%) Applications Support
5 8 (10.39%) Applications Support Engineer
6 7 (9.09%) AWS Architect
6 7 (9.09%) Management Consultant
6 7 (9.09%) Service Management Consultant
7 6 (7.79%) Programme Manager
8 5 (6.49%) Cloud Architect
8 5 (6.49%) Senior
9 4 (5.19%) Middleware Engineer
9 4 (5.19%) Senior Middleware Engineer
9 4 (5.19%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 18 (23.38%) REST
2 10 (12.99%) SOAP
3 9 (11.69%) Web Services
4 4 (5.19%) CSS
4 4 (5.19%) HTML
4 4 (5.19%) J2EE
4 4 (5.19%) Middleware
5 3 (3.90%) Gherkin
5 3 (3.90%) RESTful
5 3 (3.90%) XML
6 2 (2.60%) OAuth
6 2 (2.60%) OpenID
6 2 (2.60%) SAML
7 1 (1.30%) .NET
7 1 (1.30%) AngularJS
7 1 (1.30%) CSS3
7 1 (1.30%) HTML5
7 1 (1.30%) Node.js
7 1 (1.30%) Oracle Fusion
7 1 (1.30%) React
Miscellaneous
1 11 (14.29%) Data Centre
2 7 (9.09%) Linux Command Line
3 6 (7.79%) Management Information System
4 3 (3.90%) Driving Licence
5 2 (2.60%) Self-Motivation
6 1 (1.30%) Clustering
6 1 (1.30%) iPad
6 1 (1.30%) iPhone
6 1 (1.30%) Product Ownership
Operating Systems
1 11 (14.29%) Linux
2 5 (6.49%) Windows
3 3 (3.90%) Apple iOS
4 2 (2.60%) Android
4 2 (2.60%) Windows Server
5 1 (1.30%) Mac OS
5 1 (1.30%) Unix
5 1 (1.30%) Windows 10
Processes & Methodologies
1 28 (36.36%) ITIL
2 22 (28.57%) ITSM
3 19 (24.68%) Migration
4 16 (20.78%) Service Delivery
5 15 (19.48%) Process Management
6 14 (18.18%) Roadmaps
7 12 (15.58%) Agile
7 12 (15.58%) Stakeholder Management
8 11 (14.29%) Problem-Solving
8 11 (14.29%) Workflow
9 10 (12.99%) Analytics
9 10 (12.99%) CI/CD
9 10 (12.99%) Data Migration
9 10 (12.99%) Kalman Filter
10 9 (11.69%) Performance Metrics
11 8 (10.39%) API Management
11 8 (10.39%) Coaching
11 8 (10.39%) Containerisation
11 8 (10.39%) Requirements Gathering
11 8 (10.39%) Storage Management
Programming Languages
1 14 (18.18%) Java
2 7 (9.09%) JavaScript
3 4 (5.19%) SQL
4 1 (1.30%) Bash
4 1 (1.30%) PowerShell
4 1 (1.30%) Shell Script
4 1 (1.30%) TypeScript
Qualifications
1 17 (22.08%) Security Cleared
2 11 (14.29%) SC Cleared
3 4 (5.19%) DV Cleared
3 4 (5.19%) Microsoft Certification
4 3 (3.90%) MCP
5 2 (2.60%) APMP
5 2 (2.60%) Degree
5 2 (2.60%) HNC
6 1 (1.30%) ITIL Certification
6 1 (1.30%) MCSE
Quality Assurance & Compliance
1 11 (14.29%) SLA
2 9 (11.69%) Disclosure Scotland
3 7 (9.09%) QA
4 2 (2.60%) Accessibility
4 2 (2.60%) ISO/IEC 20000
5 1 (1.30%) WCAG
System Software
1 1 (1.30%) Active Directory
1 1 (1.30%) Docker
Systems Management
1 7 (9.09%) Terraform
2 2 (2.60%) Kubernetes
3 1 (1.30%) Microsoft Intune
3 1 (1.30%) Single Sign-On
Vendors
1 13 (16.88%) Microsoft
1 13 (16.88%) ServiceNow
2 11 (14.29%) Atlassian
2 11 (14.29%) Oracle
3 4 (5.19%) IBM
4 1 (1.30%) Apple
4 1 (1.30%) Avaya
4 1 (1.30%) Dell
4 1 (1.30%) Extreme Networks
4 1 (1.30%) Fortinet
4 1 (1.30%) HP
4 1 (1.30%) Okta