SLA Contracts in Scotland

Service Level Agreement (SLA)
UK > Scotland

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 86 146 103
Rank change year-on-year +60 -43 +37
Contract jobs citing SLA 36 23 71
As % of all contract jobs advertised in Scotland 1.67% 0.85% 2.08%
As % of the Quality Assurance & Compliance category 9.28% 4.17% 10.66%
Number of daily rates quoted 21 13 44
10th Percentile £178 £131 £140
25th Percentile £228 £150 £163
Median daily rate (50th Percentile) £282 £170 £226
Median % change year-on-year +65.88% -24.86% -43.44%
75th Percentile £345 £188 £406
90th Percentile £600 £194 £552
UK median daily rate £330 £300 £375
% change year-on-year +10.00% -19.89% -6.01%
Number of hourly rates quoted 6 2 7
10th Percentile £13.85 £13.29 £12.21
25th Percentile £16.18 £13.50 £13.91
Median hourly rate £17.36 £13.83 £16.25
Median % change year-on-year +25.49% -14.89% +25.00%
75th Percentile £18.20 £14.17 £28.25
90th Percentile £18.27 £14.37 £37.90
UK median hourly rate £14.70 £18.72 £16.50
% change year-on-year -21.45% +13.42% +17.86%

All Quality Assurance and Compliance Skills
Scotland

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 388 551 666
As % of all contract IT jobs advertised in Scotland 18.00% 20.26% 19.54%
Number of daily rates quoted 245 458 494
10th Percentile £187 £200 £225
25th Percentile £313 £400 £338
Median daily rate (50th Percentile) £450 £474 £425
Median % change year-on-year -4.96% +11.41% +2.41%
75th Percentile £514 £550 £538
90th Percentile £604 £625 £600
UK median daily rate £510 £525 £513
% change year-on-year -2.86% +2.44% +7.89%
Number of hourly rates quoted 15 4 16
10th Percentile £14.15 £13.56 £13.91
25th Percentile £16.36 £14.17 £18.91
Median hourly rate £18.27 £18.13 £35.22
Median % change year-on-year +0.80% -48.53% +23.56%
75th Percentile £60.75 £28.90 £44.63
90th Percentile - £40.20 £56.00
UK median hourly rate £21.06 £35.00 £31.00
% change year-on-year -39.84% +12.90% +47.62%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing SLA in Scotland.

Daily rate trend for SLA in Scotland

SLA
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing SLA in Scotland over the 6 months to 15 May 2024.

Daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing SLA in Scotland.

Hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +39 18 £282 +73.54% 5
Glasgow +16 8 £263 - 7
South Lanarkshire +7 6 £600 +50.00%
Lanarkshire - 2 - - 3
Midlothian - 1 - - 1
SLA
UK

SLA
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.56%) Microsoft Exchange
2 1 (2.78%) OpenStack
Applications
1 8 (22.22%) Microsoft Office
2 1 (2.78%) Microsoft Excel
Business Applications
1 1 (2.78%) assyst
Cloud Services
1 2 (5.56%) Microsoft 365
1 2 (5.56%) OneDrive
1 2 (5.56%) Power Platform
2 1 (2.78%) AWS
2 1 (2.78%) Power Automate
Communications & Networking
1 6 (16.67%) VoIP
2 5 (13.89%) Remote Desktop
3 1 (2.78%) DNS
3 1 (2.78%) Firewall
3 1 (2.78%) TCP/IP
3 1 (2.78%) VLAN
3 1 (2.78%) VSAN
Database & Business Intelligence
1 2 (5.56%) Power BI
Development Applications
1 10 (27.78%) JIRA
General
1 17 (47.22%) Social Skills
2 11 (30.56%) Public Sector
3 5 (13.89%) Organisational Skills
4 4 (11.11%) Billing
4 4 (11.11%) Finance
5 2 (5.56%) Banking
5 2 (5.56%) Presentation Skills
6 1 (2.78%) Analytical Skills
6 1 (2.78%) Inclusion and Diversity
6 1 (2.78%) Marketing
Job Titles
1 8 (22.22%) Consultant
1 8 (22.22%) Support Engineer
2 7 (19.44%) Management Consultant
2 7 (19.44%) Service Management Consultant
3 6 (16.67%) VoIP Engineer
4 5 (13.89%) Analyst
4 5 (13.89%) Infrastructure Engineer
4 5 (13.89%) Voice Engineer
5 4 (11.11%) Infrastructure Support
5 4 (11.11%) Infrastructure Support Engineer
5 4 (11.11%) Linux Engineer
5 4 (11.11%) Linux Infrastructure Engineer
5 4 (11.11%) Linux Support
5 4 (11.11%) Linux Support Engineer
6 3 (8.33%) 2nd Line Support
6 3 (8.33%) 2nd Line Support Analyst
6 3 (8.33%) Desktop Engineer
6 3 (8.33%) Desktop Support
6 3 (8.33%) Desktop Support Engineer
6 3 (8.33%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.78%) WebRTC
Miscellaneous
1 6 (16.67%) Private Cloud
2 5 (13.89%) Data Centre
3 4 (11.11%) Clustering
4 3 (8.33%) Public Cloud
5 2 (5.56%) Management Information System
Operating Systems
1 8 (22.22%) Windows
2 5 (13.89%) Mac OS X
3 4 (11.11%) Linux
3 4 (11.11%) Red Hat Enterprise Linux
3 4 (11.11%) Solaris
4 2 (5.56%) Android
4 2 (5.56%) Windows 10
4 2 (5.56%) Windows Server 2016
5 1 (2.78%) Windows Server
5 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 11 (30.56%) Agile
1 11 (30.56%) Service Management
2 9 (25.00%) ITIL
2 9 (25.00%) Process Management
2 9 (25.00%) Roadmaps
3 8 (22.22%) ITSM
3 8 (22.22%) Requirements Gathering
4 7 (19.44%) Coaching
4 7 (19.44%) Customer Service
4 7 (19.44%) Service Delivery
5 6 (16.67%) Proactive Monitoring
6 5 (13.89%) Infrastructure Engineering
7 4 (11.11%) Business Transformation
7 4 (11.11%) Compliance Management
7 4 (11.11%) Decision-Making
7 4 (11.11%) High Availability
7 4 (11.11%) Time Management
8 3 (8.33%) Change Management
8 3 (8.33%) Customer Requirements
8 3 (8.33%) Product Management
Programming Languages
1 1 (2.78%) PowerShell
Qualifications
1 11 (30.56%) Security Cleared
2 9 (25.00%) SC Cleared
3 4 (11.11%) RHCE
4 3 (8.33%) Degree
Quality Assurance & Compliance
1 7 (19.44%) QA
2 2 (5.56%) Accessibility
2 2 (5.56%) Disclosure Scotland
System Software
1 4 (11.11%) Active Directory
1 4 (11.11%) KVM
2 1 (2.78%) VMware ESXi
2 1 (2.78%) VMware NSX
Systems Management
1 2 (5.56%) SCCM
2 1 (2.78%) Active Directory Federation Services
2 1 (2.78%) vRealize
Vendors
1 14 (38.89%) Microsoft
2 10 (27.78%) ServiceNow
3 5 (13.89%) Apple
4 4 (11.11%) Red Hat
5 1 (2.78%) Computacenter
5 1 (2.78%) IFS
5 1 (2.78%) VMware