Customer-Centricity Contracts in Solihull

Customer-Centric
West Midlands > Solihull

The following table provides summary statistics for contract job vacancies advertised in Solihull with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 27 15 -
Rank change year-on-year -12 - -
Contract jobs citing Customer-Centricity 1 3 0
As % of all contract jobs advertised in Solihull 0.84% 4.55% -
As % of the Processes & Methodologies category 0.99% 5.66% -
Number of daily rates quoted 1 3 0
10th Percentile - - -
25th Percentile £143 - -
Median daily rate (50th Percentile) £145 £700 -
Median % change year-on-year -79.29% - -
75th Percentile £148 - -
90th Percentile - - -
West Midlands median daily rate £398 £512 £575
% change year-on-year -22.29% -11.04% -25.81%

All Process and Methodology Skills
Solihull

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Solihull with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 101 53 39
As % of all contract IT jobs advertised in Solihull 84.87% 80.30% 79.59%
Number of daily rates quoted 41 11 18
10th Percentile £263 £280 £294
25th Percentile £313 £366 £422
Median daily rate (50th Percentile) £375 £525 £500
Median % change year-on-year -28.57% +5.00% +5.26%
75th Percentile £388 £638 £575
90th Percentile £560 £700 £683
West Midlands median daily rate £500 £520 £495
% change year-on-year -3.85% +5.05% +16.47%
Number of hourly rates quoted 1 1 0
10th Percentile - - -
25th Percentile £15.00 - -
Median hourly rate £16.00 £15.00 -
Median % change year-on-year +6.67% - -
75th Percentile £17.00 - -
90th Percentile - - -
West Midlands median hourly rate £22.50 £20.97 £17.00
% change year-on-year +7.30% +23.35% +6.25%

Customer-Centricity
Job Vacancy Trend in Solihull

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Solihull.

Job vacancy trend for Customer-Centricity in Solihull

Customer-Centricity
Contractor Daily Rate Trend in Solihull

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Solihull.

Daily rate trend for Customer-Centricity in Solihull

Customer-Centricity
Co-occurring Skills and Capabilities in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Desktop Engineer
1 1 (100.00%) Desktop Support
1 1 (100.00%) Desktop Support Engineer
1 1 (100.00%) Support Engineer
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Customer-Centric Approach
1 1 (100.00%) Infrastructure Management
1 1 (100.00%) Service Delivery