Support Analyst Contracts in the Thames Valley

Support Analyst
South East > Thames Valley

The median Support Analyst daily rate in the Thames Valley is £165 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 119 130 110
Rank change year-on-year +11 -20 +3
Contract jobs requiring a Support Analyst 13 20 56
As % of all contract jobs advertised in the Thames Valley 0.49% 0.70% 1.56%
As % of the Job Titles category 0.53% 0.74% 1.63%
Number of daily rates quoted 9 17 33
10th Percentile £141 £161 £145
25th Percentile £145 £190 £152
Median daily rate (50th Percentile) £165 £244 £175
Median % change year-on-year -32.38% +39.43% -24.73%
75th Percentile £171 £320 £203
90th Percentile £173 £435 £234
South East median daily rate £169 £215 £190
% change year-on-year -21.51% +13.16% +5.56%
Number of hourly rates quoted 1 0 6
10th Percentile - - £11.88
25th Percentile - - £15.19
Median hourly rate £17.00 - £19.38
75th Percentile - - £20.00
90th Percentile - - -
South East median hourly rate £21.50 £15.21 £15.13
% change year-on-year +41.35% +0.56% -10.29%

All Contract IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Thames Valley with a recognized job title 2,447 2,705 3,444
% of contract IT jobs with a recognized job title 92.65% 94.45% 96.07%
Number of daily rates quoted 1,370 1,838 2,370
10th Percentile £213 £300 £205
25th Percentile £375 £403 £381
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £600 £600 £575
90th Percentile £675 £688 £650
South East median daily rate £500 £500 £500
% change year-on-year - - +11.11%
Number of hourly rates quoted 192 82 100
10th Percentile £15.85 £17.11 £10.77
25th Percentile £19.25 £21.16 £13.00
Median hourly rate £47.95 £49.50 £17.50
Median % change year-on-year -3.13% +182.86% -16.86%
75th Percentile £65.00 £70.00 £23.75
90th Percentile £87.46 £78.97 £57.86
South East median hourly rate £48.00 £50.00 £20.00
% change year-on-year -4.00% +150.00% -20.00%

Support Analyst
Job Vacancy Trend in the Thames Valley

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Support Analyst in the Thames Valley

Support Analyst
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Support Analyst in the Thames Valley.

Daily rate trend for Support Analyst in the Thames Valley

Support Analyst
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Support Analyst in the Thames Valley.

Hourly rate trend for Support Analyst in the Thames Valley

Support Analyst
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Thames Valley region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -4 9 £165 -46.77% 3
Buckinghamshire +25 3 £170 -35.85% 3
Oxfordshire +2 1 £125 -34.21% 1
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 1 June 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Thames Valley region featuring Support Analyst in the job title.

1 7 (53.85%) Social Skills
2 5 (38.46%) Microsoft
3 4 (30.77%) JIRA
3 4 (30.77%) Customer Service
4 3 (23.08%) Salesforce
4 3 (23.08%) Problem-Solving
5 2 (15.38%) Workflow
5 2 (15.38%) Agile
5 2 (15.38%) Data Analysis
5 2 (15.38%) Problem Management
5 2 (15.38%) BPMN
5 2 (15.38%) Dell
5 2 (15.38%) Apple
5 2 (15.38%) Windows
5 2 (15.38%) Microsoft Excel
5 2 (15.38%) ServiceNow
5 2 (15.38%) Analytical Skills
5 2 (15.38%) OneDrive
5 2 (15.38%) Confluence
5 2 (15.38%) Waterfall
5 2 (15.38%) Apple iOS
5 2 (15.38%) Microsoft 365
5 2 (15.38%) Business Process Modelling
5 2 (15.38%) Collaborative Working
5 2 (15.38%) Analytical Mindset
5 2 (15.38%) Tech Ops
5 2 (15.38%) Appian
5 2 (15.38%) Analytical Modelling
6 1 (7.69%) Concur
6 1 (7.69%) Cybersecurity

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) Appian
1 2 (15.38%) Confluence
2 1 (7.69%) Microsoft Exchange
Applications
1 2 (15.38%) Microsoft Excel
Business Applications
1 1 (7.69%) JDE EnterpriseOne
Cloud Services
1 2 (15.38%) Microsoft 365
1 2 (15.38%) OneDrive
2 1 (7.69%) Azure
Communications & Networking
1 1 (7.69%) Firewall
Database & Business Intelligence
1 1 (7.69%) Oracle Reports
Development Applications
1 4 (30.77%) JIRA
General
1 7 (53.85%) Social Skills
2 2 (15.38%) Analytical Skills
3 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.69%) XML
Miscellaneous
1 2 (15.38%) Analytical Mindset
Operating Systems
1 2 (15.38%) Apple iOS
1 2 (15.38%) Windows
Processes & Methodologies
1 4 (30.77%) Customer Service
2 3 (23.08%) Problem-Solving
3 2 (15.38%) Agile
3 2 (15.38%) Analytical Modelling
3 2 (15.38%) BPMN
3 2 (15.38%) Business Process Modelling
3 2 (15.38%) Collaborative Working
3 2 (15.38%) Data Analysis
3 2 (15.38%) Problem Management
3 2 (15.38%) Tech Ops
3 2 (15.38%) Waterfall
3 2 (15.38%) Workflow
4 1 (7.69%) Cybersecurity
4 1 (7.69%) ERP
4 1 (7.69%) ITIL
4 1 (7.69%) Service Delivery
Vendors
1 5 (38.46%) Microsoft
2 3 (23.08%) Salesforce
3 2 (15.38%) Apple
3 2 (15.38%) Dell
3 2 (15.38%) ServiceNow
4 1 (7.69%) Concur
4 1 (7.69%) JD Edwards
4 1 (7.69%) Oracle
4 1 (7.69%) SAP