2nd Line Support Contracts in Tyne and Wear

Second Line Support
North East > Tyne and Wear

The median Second Line Support daily rate in Tyne and Wear is £195 according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 27 44 43
Rank change year-on-year +17 -1 +2
Contract jobs requiring a 2nd Line Support 3 2 6
As % of all contract jobs advertised in Tyne and Wear 1.35% 0.72% 1.58%
As % of the Job Titles category 1.46% 0.74% 1.63%
Number of daily rates quoted 3 2 4
10th Percentile - £143 £170
25th Percentile £188 £150 £176
Median daily rate (50th Percentile) £195 £166 £180
Median % change year-on-year +17.29% -7.64% +2.86%
75th Percentile £203 £183 -
90th Percentile - £190 -
North East median daily rate £195 £166 £180
% change year-on-year +17.29% -7.64% +2.86%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £15.75
Median hourly rate - - £16.50
75th Percentile - - £17.25
90th Percentile - - -
North East median hourly rate - - £16.50
% change year-on-year - - +10.00%

All Contract IT Job Vacancies
Tyne and Wear

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Tyne and Wear with a recognized job title 205 272 367
% of contract IT jobs with a recognized job title 91.93% 97.49% 96.58%
Number of daily rates quoted 94 208 279
10th Percentile £312 £298 £165
25th Percentile £377 £400 £388
Median daily rate (50th Percentile) £475 £550 £500
Median % change year-on-year -13.64% +10.00% +5.26%
75th Percentile £588 £650 £600
90th Percentile £642 £729 £661
North East median daily rate £450 £505 £475
% change year-on-year -10.89% +6.32% +5.56%
Number of hourly rates quoted 38 0 11
10th Percentile £11.50 - £13.00
25th Percentile £12.13 - £14.61
Median hourly rate £13.99 - £17.00
Median % change year-on-year - - +25.93%
75th Percentile £48.75 - £18.13
90th Percentile £50.00 - £19.91
North East median hourly rate £13.99 £40.75 £16.75
% change year-on-year -65.67% +143.28% +26.42%

2nd Line Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Contractor Daily Rate Trend in Tyne and Wear

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Tyne and Wear.

Daily rate trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Contractor Hourly Rate Trend in Tyne and Wear

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Tyne and Wear.

Hourly rate trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Tyne and Wear region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Sunderland +1 2 £195 +2.63%
Newcastle upon Tyne +14 1 £195 +36.84%
2nd Line Support
North East

2nd Line Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 23 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region featuring 2nd Line Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Service Management
1 3 (100.00%) Microsoft 365
2 2 (66.67%) Patch Management
2 2 (66.67%) Active Directory
2 2 (66.67%) Microsoft Office
2 2 (66.67%) ITIL
2 2 (66.67%) Degree
2 2 (66.67%) Microsoft Exchange
3 1 (33.33%) SharePoint
3 1 (33.33%) Citrix
3 1 (33.33%) Incident Management
3 1 (33.33%) ITSM
3 1 (33.33%) Storage Management

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) Microsoft Exchange
2 1 (33.33%) SharePoint
Applications
1 2 (66.67%) Microsoft Office
Cloud Services
1 3 (100.00%) Microsoft 365
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Service Management
2 2 (66.67%) ITIL
2 2 (66.67%) Patch Management
3 1 (33.33%) Incident Management
3 1 (33.33%) ITSM
3 1 (33.33%) Storage Management
Qualifications
1 2 (66.67%) Degree
System Software
1 2 (66.67%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Citrix