First Line Help Desk Support Contracts in the UK excluding London

First Line Help Desk Support
UK > UK excluding London

The median First Line Help Desk Support daily rate in the UK excluding London is £146, according to job vacancies posted in the 6 months leading up to 10 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 398 426 495
Rank change year-on-year +28 +69 -66
Contract jobs requiring a First Line Help Desk Support 3 11 14
As % of all contract jobs advertised in the UK excluding London 0.014% 0.048% 0.046%
As % of the Job Titles category 0.015% 0.051% 0.048%
Number of daily rates quoted 2 8 10
10th Percentile £128 £121 £120
25th Percentile £133 £121 £130
Median daily rate (50th Percentile) £146 £144 £147
Median % change year-on-year +1.74% -2.21% +6.91%
75th Percentile £160 £176 £202
90th Percentile £165 £203 £204
UK median daily rate £146 £163 £175
% change year-on-year -10.00% -7.14% +29.63%
Number of hourly rates quoted 1 2 2
10th Percentile - £17.56 £11.14
25th Percentile £14.13 £18.97 £11.16
Median hourly rate £15.66 £21.81 £11.38
Median % change year-on-year -28.20% +91.74% -9.00%
75th Percentile £17.20 £25.16 £11.66
90th Percentile - £26.86 £11.71
UK median hourly rate £15.66 £21.81 £11.50
% change year-on-year -28.20% +89.65% -9.80%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,645 21,400 29,059
% of contract IT jobs with a recognized job title 92.46% 94.21% 95.60%
Number of daily rates quoted 11,729 14,864 20,433
10th Percentile £213 £225 £206
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £591 £600 £575
90th Percentile £682 £688 £656
UK median daily rate £525 £539 £525
% change year-on-year -2.64% +2.71% +6.06%
Number of hourly rates quoted 2,508 1,094 1,379
10th Percentile £12.63 £13.41 £12.50
25th Percentile £15.91 £18.08 £15.00
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +7.99%
75th Percentile £62.50 £65.00 £46.88
90th Percentile £74.11 £75.50 £61.77
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

First Line Help Desk Support
Job Vacancy Trend in the UK excluding London

Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for First Line Help Desk Support in the UK excluding London

First Line Help Desk Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing First Line Help Desk Support in the UK excluding London.

Daily rate trend for First Line Help Desk Support in the UK excluding London

First Line Help Desk Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing First Line Help Desk Support in the UK excluding London.

Hourly rate trend for First Line Help Desk Support in the UK excluding London

First Line Help Desk Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing First Line Help Desk Support within the UK excluding London region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +26 2 £130 -8.45%
North West +12 1 - -
Yorkshire +9 1 £130 +7.00%
Scotland - 1 £163 -
First Line Help Desk Support
UK

First Line Help Desk Support Skill Set
Top 11 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 10 June 2024, First Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring First Line Help Desk Support in the job title.

1 3 (100.00%) Customer Service
2 2 (66.67%) Windows
3 1 (33.33%) Microsoft
3 1 (33.33%) Active Directory
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Service Management
3 1 (33.33%) ServiceNow
3 1 (33.33%) Windows 10
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Public Sector
3 1 (33.33%) Social Skills

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
General
1 1 (33.33%) Public Sector
1 1 (33.33%) Social Skills
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows 10
Processes & Methodologies
1 3 (100.00%) Customer Service
2 1 (33.33%) Problem-Solving
2 1 (33.33%) Service Management
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) ServiceNow