Customer Insight Contracts in the UK excluding London

Customer Insight
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Customer Insight skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Insight over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 376 394 433
Rank change year-on-year +18 +39 -35
Contract jobs citing Customer Insight 25 36 71
As % of all contract jobs advertised in the UK excluding London 0.12% 0.16% 0.23%
As % of the Processes & Methodologies category 0.14% 0.18% 0.26%
Number of daily rates quoted 16 31 55
10th Percentile £488 £363 £275
25th Percentile - £425 £413
Median daily rate (50th Percentile) £500 £625 £500
Median % change year-on-year -20.00% +25.00% +3.09%
75th Percentile £578 £678 £549
90th Percentile £614 £690 £583
UK median daily rate £500 £540 £500
% change year-on-year -7.41% +8.00% +3.95%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £12.38 - -
Median hourly rate £12.75 - -
75th Percentile £13.13 - -
90th Percentile - - -
UK median hourly rate £12.75 £31.92 -
% change year-on-year -60.06% - -

All Process and Methodology Skills
UK excluding London

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 17,630 20,207 27,140
As % of all contract IT jobs advertised in the UK excluding London 82.67% 89.05% 89.30%
Number of daily rates quoted 10,358 13,864 18,970
10th Percentile £250 £260 £246
25th Percentile £375 £400 £400
Median daily rate (50th Percentile) £500 £500 £490
Median % change year-on-year - +2.04% +8.89%
75th Percentile £600 £600 £586
90th Percentile £688 £694 £663
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,185 1,244 1,334
10th Percentile £12.50 £10.90 £12.49
25th Percentile £15.48 £15.21 £14.25
Median hourly rate £38.12 £34.90 £21.00
Median % change year-on-year +9.23% +66.18% -
75th Percentile £61.30 £63.75 £47.96
90th Percentile £72.90 £75.00 £63.60
UK median hourly rate £37.00 £35.65 £26.00
% change year-on-year +3.79% +37.12% +13.04%

Customer Insight
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Insight as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Insight in the UK excluding London

Customer Insight
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Insight in the UK excluding London.

Daily rate trend for Customer Insight in the UK excluding London

Customer Insight
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Insight in the UK excluding London over the 6 months to 12 June 2024.

Daily rate histogram for Customer Insight in the UK excluding London

Customer Insight
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Insight in the UK excluding London.

Hourly rate trend for Customer Insight in the UK excluding London

Customer Insight
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +24 12 £500 -8.93% 5
Yorkshire +22 12 £500 -8.93% 1
South East +10 9 £543 +11.28% 7
South West -8 2 £625 -7.51% 4
Scotland +48 1 - - 3
East of England - 1 £550 - 3
Customer Insight
UK

Customer Insight
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (36.00%) Microsoft Office
2 5 (20.00%) Microsoft Excel
3 1 (4.00%) Microsoft PowerPoint
Business Applications
1 8 (32.00%) Dynamics CRM
Cloud Services
1 16 (64.00%) Dynamics 365
2 12 (48.00%) Power Platform
3 10 (40.00%) PowerApps
4 3 (12.00%) Azure
5 1 (4.00%) Azure Data Factory
5 1 (4.00%) WhatsApp
Database & Business Intelligence
1 9 (36.00%) Power BI
2 5 (20.00%) Tableau
3 2 (8.00%) SQL Server
3 2 (8.00%) SQL Server Reporting Services
4 1 (4.00%) SQL Server Integration Services
General
1 12 (48.00%) Finance
2 11 (44.00%) Marketing
3 10 (40.00%) Analytical Skills
3 10 (40.00%) Social Skills
4 8 (32.00%) Manufacturing
5 6 (24.00%) Retail
6 1 (4.00%) Advertising
6 1 (4.00%) Banking
6 1 (4.00%) Local Government
6 1 (4.00%) Organisational Skills
6 1 (4.00%) Presentation Skills
Job Titles
1 8 (32.00%) Lead
2 6 (24.00%) Analyst
3 4 (16.00%) Database Analyst
3 4 (16.00%) Database Marketing Analyst
3 4 (16.00%) Marketing Analyst
4 3 (12.00%) Consultant
4 3 (12.00%) Dynamics 365 Consultant
5 2 (8.00%) Architect
5 2 (8.00%) Dynamics 365 Architect
5 2 (8.00%) Dynamics 365 Solution Architect
5 2 (8.00%) Insight Analyst
5 2 (8.00%) Insight Consultant
5 2 (8.00%) Marketing Consultant
5 2 (8.00%) Microsoft Consultant
5 2 (8.00%) Project Manager
5 2 (8.00%) Sales Consultant
5 2 (8.00%) Solutions Architect
6 1 (4.00%) Customer Analyst
6 1 (4.00%) Finance Project Manager
6 1 (4.00%) Planning Manager
Libraries, Frameworks & Software Standards
1 2 (8.00%) .NET
1 2 (8.00%) .NET Framework
1 2 (8.00%) ASP.NET Web API
1 2 (8.00%) CSS
1 2 (8.00%) HTML
1 2 (8.00%) JSON
1 2 (8.00%) WCF
1 2 (8.00%) XML
2 1 (4.00%) Entity Framework
2 1 (4.00%) Microsoft Enterprise Library
2 1 (4.00%) Web Services
Miscellaneous
1 3 (12.00%) Marketing Technology
2 1 (4.00%) FMCG
Processes & Methodologies
1 12 (48.00%) CRM
2 9 (36.00%) Business Intelligence
2 9 (36.00%) Project Management
3 8 (32.00%) Continuous Improvement
3 8 (32.00%) ERP
3 8 (32.00%) GAP Analysis
3 8 (32.00%) Problem-Solving
3 8 (32.00%) Project Planning
3 8 (32.00%) Supply Chain Management
3 8 (32.00%) Workshop Facilitation
4 6 (24.00%) Decarbonisation
5 5 (20.00%) Actionable Insight
5 5 (20.00%) Data Visualisation
5 5 (20.00%) Visualisation
6 4 (16.00%) Customer Service
6 4 (16.00%) Database Marketing
6 4 (16.00%) Project Delivery
7 3 (12.00%) Roadmaps
7 3 (12.00%) Telesales
7 3 (12.00%) User Acceptance Testing
Programming Languages
1 7 (28.00%) SQL
2 2 (8.00%) C#
2 2 (8.00%) JavaScript
3 1 (4.00%) Python
Qualifications
1 2 (8.00%) Degree
1 2 (8.00%) TOGAF Certification
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.00%) PMO
Vendors
1 17 (68.00%) Microsoft
2 2 (8.00%) Ariba
2 2 (8.00%) SAP