Customer Journey Map Contracts in the UK excluding London

Customer Journey Mapping
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Customer Journey Map skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Journey Map over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 385 406 503
Rank change year-on-year +21 +97 -81
Contract jobs citing Customer Journey Map 15 32 21
As % of all contract jobs advertised in the UK excluding London 0.072% 0.14% 0.069%
As % of the Processes & Methodologies category 0.086% 0.16% 0.077%
Number of daily rates quoted 10 25 15
10th Percentile £393 £389 £325
25th Percentile £455 £408 £350
Median daily rate (50th Percentile) £525 £420 £425
Median % change year-on-year +25.00% -1.18% +1.49%
75th Percentile £575 £538 £486
90th Percentile - - £620
UK median daily rate £550 £450 £550
% change year-on-year +22.22% -18.18% +11.96%

All Process and Methodology Skills
UK excluding London

Customer Journey Map is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,348 20,314 27,218
As % of all contract IT jobs advertised in the UK excluding London 83.29% 89.18% 89.24%
Number of daily rates quoted 10,293 13,939 19,042
10th Percentile £250 £260 £240
25th Percentile £375 £400 £394
Median daily rate (50th Percentile) £500 £500 £488
Median % change year-on-year - +2.56% +9.18%
75th Percentile £600 £600 £575
90th Percentile £688 £694 £663
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,136 1,244 1,338
10th Percentile £12.45 £10.63 £12.47
25th Percentile £15.39 £15.21 £14.25
Median hourly rate £38.12 £35.00 £20.00
Median % change year-on-year +8.91% +75.00% -4.76%
75th Percentile £61.30 £64.72 £47.50
90th Percentile £72.50 £74.70 £62.80
UK median hourly rate £36.50 £36.25 £25.68
% change year-on-year +0.69% +41.16% +9.74%

Customer Journey Map
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Journey Map in the UK excluding London

Customer Journey Map
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Journey Map in the UK excluding London.

Daily rate trend for Customer Journey Map in the UK excluding London

Customer Journey Map
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Journey Map in the UK excluding London over the 6 months to 1 June 2024.

Daily rate histogram for Customer Journey Map in the UK excluding London

Customer Journey Map
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Journey Map in the UK excluding London.

Hourly rate trend for Customer Journey Map in the UK excluding London

Customer Journey Map
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +6 5 £550 +4.76% 1
Midlands +25 3 £500 +11.11%
Yorkshire +19 3 £350 - 1
North of England +16 3 £350 -22.22% 2
South West +8 3 £450 -
East Midlands - 2 - -
Scotland +30 1 - -
West Midlands +14 1 £500 +11.11%
Customer Journey Map
UK

Customer Journey Map
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.67%) Microsoft Office
General
1 5 (33.33%) Finance
2 2 (13.33%) Public Sector
3 1 (6.67%) Legal
Job Titles
1 5 (33.33%) Analyst
1 5 (33.33%) Lead
1 5 (33.33%) Technical Leader
2 4 (26.67%) Business Analyst
3 3 (20.00%) Senior
4 2 (13.33%) Consultant
4 2 (13.33%) Designer
4 2 (13.33%) Scrum Master
4 2 (13.33%) Senior Designer
4 2 (13.33%) Senior Service Designer
4 2 (13.33%) Service Designer
4 2 (13.33%) ServiceNow Consultant
5 1 (6.67%) Architect
5 1 (6.67%) Functional Analyst
5 1 (6.67%) Functional Consultant
5 1 (6.67%) Senior Analyst
5 1 (6.67%) Senior Business Analyst
5 1 (6.67%) Service Architect
Miscellaneous
1 6 (40.00%) Product Ownership
2 1 (6.67%) Video Conferencing
Processes & Methodologies
1 15 (100.00%) Journey Map
2 11 (73.33%) Agile
3 7 (46.67%) Customer Experience
4 6 (40.00%) Decision-Making
5 5 (33.33%) Technical Leadership
6 4 (26.67%) Scrum
6 4 (26.67%) User Experience
7 3 (20.00%) Kanban
7 3 (20.00%) Problem-Solving
7 3 (20.00%) Service Design
8 2 (13.33%) BPMN
8 2 (13.33%) Business Analysis
8 2 (13.33%) Coaching
8 2 (13.33%) Ethnographic Research
8 2 (13.33%) Ethnography
8 2 (13.33%) Interaction Design
8 2 (13.33%) Mentoring
8 2 (13.33%) Prototyping
8 2 (13.33%) Rapid Prototyping
8 2 (13.33%) User-Centered Design (UCD)
Programming Languages
1 5 (33.33%) SQL
Qualifications
1 3 (20.00%) Degree
2 2 (13.33%) CBAP
2 2 (13.33%) IIBA
2 2 (13.33%) ISEB
3 1 (6.67%) APMP
Vendors
1 3 (20.00%) ServiceNow
2 1 (6.67%) Microsoft