Escalation Management Contracts in the UK excluding London

Escalation Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Escalation Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Escalation Management over the 6 months to 21 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
21 May 2024
Same period 2023 Same period 2022
Rank 390 420 487
Rank change year-on-year +30 +67 -77
Contract jobs citing Escalation Management 5 17 19
As % of all contract jobs advertised in the UK excluding London 0.025% 0.074% 0.062%
As % of the Processes & Methodologies category 0.029% 0.083% 0.069%
Number of daily rates quoted 3 6 12
10th Percentile £483 £198 £358
25th Percentile £494 £240 £425
Median daily rate (50th Percentile) £525 £375 £506
Median % change year-on-year +40.00% -25.93% +26.56%
75th Percentile £538 £425 £591
90th Percentile - £444 £788
UK median daily rate £475 £375 £500
% change year-on-year +26.67% -25.00% +27.80%
Number of hourly rates quoted 0 2 4
10th Percentile - £17.02 -
25th Percentile - £18.97 £20.00
Median hourly rate - £22.21 £37.50
Median % change year-on-year - -40.77% +167.28%
75th Percentile - £25.46 £55.94
90th Percentile - £27.40 £57.63
UK median hourly rate £31.50 £22.21 £55.00
% change year-on-year +41.83% -59.62% +292.02%

All Process and Methodology Skills
UK excluding London

Escalation Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,041 20,494 27,367
As % of all contract IT jobs advertised in the UK excluding London 84.15% 89.42% 89.11%
Number of daily rates quoted 10,189 14,100 19,120
10th Percentile £250 £259 £236
25th Percentile £380 £400 £388
Median daily rate (50th Percentile) £500 £500 £480
Median % change year-on-year - +4.17% +9.09%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £656
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +7.07%
Number of hourly rates quoted 2,063 1,256 1,368
10th Percentile £12.35 £10.63 £12.30
25th Percentile £15.34 £15.25 £14.25
Median hourly rate £38.00 £35.00 £20.00
Median % change year-on-year +8.57% +75.00% -6.21%
75th Percentile £61.30 £65.00 £47.29
90th Percentile £72.50 £73.73 £61.50
UK median hourly rate £36.27 £36.00 £25.68
% change year-on-year +0.76% +40.19% +7.00%

Escalation Management
Job Vacancy Trend in the UK excluding London

Job postings citing Escalation Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Escalation Management in the UK excluding London

Escalation Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Escalation Management in the UK excluding London.

Daily rate trend for Escalation Management in the UK excluding London

Escalation Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Escalation Management in the UK excluding London.

Hourly rate trend for Escalation Management in the UK excluding London

Escalation Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Escalation Management within the UK excluding London region over the 6 months to 21 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +22 2 £525 +40.00% 3
West Midlands +15 2 £525 +40.00% 2
South West - 2 - - 1
North of England +19 1 £475 +8.57% 3
North West +18 1 £475 +8.57% 1
Escalation Management
UK

Escalation Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (40.00%) Firewall
General
1 3 (60.00%) Social Skills
2 2 (40.00%) Analytical Skills
2 2 (40.00%) Banking
2 2 (40.00%) Finance
2 2 (40.00%) Influencing Skills
Job Titles
1 2 (40.00%) Analyst
1 2 (40.00%) IT Manager
1 2 (40.00%) SOC Analyst
1 2 (40.00%) Vendor Manager
2 1 (20.00%) Project Manager
Miscellaneous
1 2 (40.00%) Security Operations Centre
1 2 (40.00%) Security Posture
2 1 (20.00%) Cyber Threat
Operating Systems
1 2 (40.00%) Linux
1 2 (40.00%) Windows
Processes & Methodologies
1 5 (100.00%) Stakeholder Management
2 3 (60.00%) Problem-Solving
2 3 (60.00%) Risk Management
3 2 (40.00%) Business Case
3 2 (40.00%) Change Control
3 2 (40.00%) Change Management
3 2 (40.00%) Continuous Improvement
3 2 (40.00%) Contract Management
3 2 (40.00%) Contract Negotiation
3 2 (40.00%) Cyber Threat Intelligence
3 2 (40.00%) Cybersecurity
3 2 (40.00%) Data Loss Prevention
3 2 (40.00%) Penetration Testing
3 2 (40.00%) Performance Management
3 2 (40.00%) Process Improvement
3 2 (40.00%) Security Operations
3 2 (40.00%) Spend Analysis
3 2 (40.00%) Threat Detection
3 2 (40.00%) Threat Intelligence
3 2 (40.00%) Use Case
Programming Languages
1 2 (40.00%) Kusto Query Language
1 2 (40.00%) Search Processing Language
Qualifications
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 2 (40.00%) GDPR
1 2 (40.00%) NIST
1 2 (40.00%) SLA
Vendors
1 2 (40.00%) Microsoft
1 2 (40.00%) Splunk