Help Desk Support Contracts in the UK excluding London

Help Desk Support
UK > UK excluding London

The median Help Desk Support daily rate in the UK excluding London is £163 according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 353 413 461
Rank change year-on-year +60 +48 -48
Contract jobs requiring a Help Desk Support 25 22 45
As % of all contract jobs advertised in the UK excluding London 0.12% 0.096% 0.15%
As % of the Job Titles category 0.13% 0.10% 0.15%
Number of daily rates quoted 7 15 25
10th Percentile £125 £113 £116
25th Percentile £131 £120 £125
Median daily rate (50th Percentile) £163 £123 £139
Median % change year-on-year +32.65% -11.87% +11.20%
75th Percentile £186 £178 £188
90th Percentile £193 £328 £231
UK median daily rate £163 £413 £153
% change year-on-year -60.61% +170.49% +22.00%
Number of hourly rates quoted 18 4 10
10th Percentile £10.95 £16.54 £11.24
25th Percentile £13.25 £16.59 £12.38
Median hourly rate £13.55 £17.81 £14.50
Median % change year-on-year -23.92% +22.83% +7.41%
75th Percentile £14.00 £21.63 £16.06
90th Percentile £17.66 £25.45 £19.10
UK median hourly rate £13.55 £17.99 £23.91
% change year-on-year -24.68% -24.76% +77.11%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 18,835 21,601 29,071
% of contract IT jobs with a recognized job title 92.47% 94.28% 95.64%
Number of daily rates quoted 11,498 15,031 20,385
10th Percentile £213 £225 £205
25th Percentile £363 £394 £363
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +11.76%
75th Percentile £594 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £543 £525
% change year-on-year -3.31% +3.43% +8.25%
Number of hourly rates quoted 2,316 1,097 1,445
10th Percentile £12.50 £13.41 £12.40
25th Percentile £15.75 £17.72 £14.50
Median hourly rate £40.00 £42.16 £20.00
Median % change year-on-year -5.11% +110.78% +5.26%
75th Percentile £61.64 £65.00 £45.00
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.44%

Help Desk Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Support in the UK excluding London

Help Desk Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Help Desk Support in the UK excluding London.

Daily rate trend for Help Desk Support in the UK excluding London

Help Desk Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Help Desk Support in the UK excluding London.

Hourly rate trend for Help Desk Support in the UK excluding London

Help Desk Support
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Help Desk Support in the UK excluding London over the 6 months to 23 May 2024.

Hourly rate histogram for Help Desk Support in the UK excluding London

Help Desk Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the UK excluding London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +22 8 £125 +2.04% 9
North of England +26 7 £185 +13.85% 5
Scotland +41 4 £163 +35.42%
North West +22 4 - - 3
South West +16 4 £165 -5.71% 3
Yorkshire +18 3 £185 +52.26% 2
East of England +12 2 - - 2
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 23 May 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Help Desk Support in the job title.

1 18 (72.00%) Customer Service
2 10 (40.00%) Windows
3 8 (32.00%) Microsoft
4 7 (28.00%) Active Directory
5 6 (24.00%) Windows 10
5 6 (24.00%) Microsoft Office
5 6 (24.00%) Problem-Solving
6 5 (20.00%) Social Skills
7 3 (12.00%) Microsoft 365
7 3 (12.00%) Time Management
7 3 (12.00%) SC Cleared
7 3 (12.00%) Security Cleared
7 3 (12.00%) TCP/IP
7 3 (12.00%) VPN
7 3 (12.00%) Disclosure Scotland
7 3 (12.00%) Decision-Making
8 2 (8.00%) Virtual Machines
8 2 (8.00%) Customer Experience
8 2 (8.00%) WhatsApp
9 1 (4.00%) Software Testing
9 1 (4.00%) VLAN
9 1 (4.00%) Degree
9 1 (4.00%) CAFM
9 1 (4.00%) Italian Language
9 1 (4.00%) ServiceNow
9 1 (4.00%) Continuous Improvement
9 1 (4.00%) Service Management
9 1 (4.00%) DNS
9 1 (4.00%) CRM
9 1 (4.00%) DHCP

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (24.00%) Microsoft Office
Cloud Services
1 3 (12.00%) Microsoft 365
2 2 (8.00%) WhatsApp
Communications & Networking
1 3 (12.00%) TCP/IP
1 3 (12.00%) VPN
2 1 (4.00%) DHCP
2 1 (4.00%) DNS
2 1 (4.00%) Internet
2 1 (4.00%) VLAN
General
1 5 (20.00%) Social Skills
2 1 (4.00%) Italian Language
2 1 (4.00%) Public Sector
Miscellaneous
1 1 (4.00%) Virtual Team
Operating Systems
1 10 (40.00%) Windows
2 6 (24.00%) Windows 10
Processes & Methodologies
1 18 (72.00%) Customer Service
2 6 (24.00%) Problem-Solving
3 3 (12.00%) Decision-Making
3 3 (12.00%) Time Management
4 2 (8.00%) Customer Experience
5 1 (4.00%) CAFM
5 1 (4.00%) Configuration Management
5 1 (4.00%) Continuous Improvement
5 1 (4.00%) CRM
5 1 (4.00%) Service Management
5 1 (4.00%) Software Testing
Qualifications
1 3 (12.00%) SC Cleared
1 3 (12.00%) Security Cleared
2 1 (4.00%) A+ Certification
2 1 (4.00%) Degree
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (12.00%) Disclosure Scotland
System Software
1 7 (28.00%) Active Directory
2 2 (8.00%) Virtual Machines
Vendors
1 8 (32.00%) Microsoft
2 1 (4.00%) ServiceNow