IT Support Contracts in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support daily rate in the UK excluding London is £188 according to job vacancies posted during the 6 months to 15 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 132 118 139
Rank change year-on-year -14 +21 +34
Contract jobs requiring an IT Support 332 483 569
As % of all contract jobs advertised in the UK excluding London 1.64% 2.09% 1.87%
As % of the Job Titles category 1.77% 2.22% 1.95%
Number of daily rates quoted 207 302 307
10th Percentile £132 £124 £120
25th Percentile £145 £146 £150
Median daily rate (50th Percentile) £188 £180 £175
Median % change year-on-year +4.17% +2.86% +19.66%
75th Percentile £225 £222 £205
90th Percentile £298 £311 £304
UK median daily rate £198 £190 £180
% change year-on-year +3.95% +5.56% +12.50%
Number of hourly rates quoted 79 52 104
10th Percentile £10.83 £12.10 £12.24
25th Percentile £11.50 £15.19 £13.88
Median hourly rate £13.00 £18.29 £15.65
Median % change year-on-year -28.92% +16.91% +13.37%
75th Percentile £19.00 £24.63 £19.11
90th Percentile £25.00 £29.30 £21.92
UK median hourly rate £14.49 £18.50 £17.25
% change year-on-year -21.70% +7.25% +23.21%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 18,744 21,756 29,108
% of contract IT jobs with a recognized job title 92.49% 94.35% 95.72%
Number of daily rates quoted 11,430 15,189 20,397
10th Percentile £213 £225 £203
25th Percentile £363 £394 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £595 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.35%
Number of hourly rates quoted 2,251 1,113 1,458
10th Percentile £12.50 £13.41 £12.25
25th Percentile £15.75 £18.08 £14.31
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £61.60 £65.00 £44.69
90th Percentile £74.00 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £24.00
% change year-on-year -18.89% +87.50% +6.67%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IT Support in the UK excluding London.

Daily rate trend for IT Support in the UK excluding London

IT Support
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing IT Support in the UK excluding London over the 6 months to 15 May 2024.

Daily rate histogram for IT Support in the UK excluding London

IT Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IT Support in the UK excluding London.

Hourly rate trend for IT Support in the UK excluding London

IT Support
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing IT Support in the UK excluding London over the 6 months to 15 May 2024.

Hourly rate histogram for IT Support in the UK excluding London

IT Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +22 95 £195 -2.50% 129
South East -18 84 £198 -1.25% 106
Scotland +45 51 £156 -9.58% 14
North West +18 50 £188 -23.47% 59
Yorkshire +23 34 £215 +13.16% 56
Midlands -1 33 £150 -20.53% 96
South West -6 30 £203 +20.00% 66
East of England +1 23 £194 +1.97% 49
East Midlands +3 19 £150 -49.83% 53
Wales +8 16 £145 -19.44% 6
West Midlands -2 13 £200 +15.94% 43
North East +10 11 £175 -21.35% 17
Northern Ireland -17 2 £210 -
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 15 May 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring IT Support in the job title.

1 169 (50.90%) Windows
2 146 (43.98%) Microsoft 365
3 142 (42.77%) Microsoft
3 142 (42.77%) Social Skills
4 119 (35.84%) Active Directory
5 94 (28.31%) Customer Service
6 85 (25.60%) Problem-Solving
6 85 (25.60%) Windows 10
7 55 (16.57%) Microsoft Office
8 41 (12.35%) ITIL
8 41 (12.35%) Microsoft Intune
9 40 (12.05%) Microsoft Exchange
9 40 (12.05%) Windows Server
10 39 (11.75%) Public Sector
11 36 (10.84%) SCCM
12 33 (9.94%) Apple iOS
13 31 (9.34%) Azure
14 30 (9.04%) SLA
15 24 (7.23%) SharePoint
16 23 (6.93%) Microsoft Excel
17 21 (6.33%) Firewall
18 19 (5.72%) Manufacturing
18 19 (5.72%) Android
18 19 (5.72%) Security Cleared
18 19 (5.72%) Degree
19 18 (5.42%) Wi-Fi
20 17 (5.12%) Apple
21 16 (4.82%) VPN
21 16 (4.82%) Continuous Improvement
21 16 (4.82%) Analytical Skills

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (12.05%) Microsoft Exchange
2 24 (7.23%) SharePoint
3 7 (2.11%) CMS
3 7 (2.11%) Skype for Business
4 2 (0.60%) IBM Domino
5 1 (0.30%) Exchange Server 2007
5 1 (0.30%) Exchange Server 2013
Applications
1 55 (16.57%) Microsoft Office
2 23 (6.93%) Microsoft Excel
3 8 (2.41%) Microsoft PowerPoint
4 5 (1.51%) Microsoft Project
5 3 (0.90%) Spreadsheet
6 2 (0.60%) Acrobat
6 2 (0.60%) Adobe Creative Suite
Business Applications
1 1 (0.30%) assyst
Cloud Services
1 146 (43.98%) Microsoft 365
2 31 (9.34%) Azure
3 12 (3.61%) Entra ID
4 8 (2.41%) OneDrive
5 5 (1.51%) Power Platform
6 3 (0.90%) AWS
6 3 (0.90%) Google Workspace
6 3 (0.90%) OCI
6 3 (0.90%) Oracle Service Cloud
6 3 (0.90%) WhatsApp
7 2 (0.60%) Dynamics 365
7 2 (0.60%) IaaS
8 1 (0.30%) PowerApps
Communications & Networking
1 21 (6.33%) Firewall
2 18 (5.42%) Wi-Fi
3 16 (4.82%) VPN
4 15 (4.52%) LAN
5 14 (4.22%) Wireless
6 13 (3.92%) DHCP
7 11 (3.31%) TCP/IP
8 10 (3.01%) DNS
9 8 (2.41%) VLAN
10 7 (2.11%) Remote Desktop
10 7 (2.11%) Skype
11 6 (1.81%) Internet
11 6 (1.81%) Network Security
11 6 (1.81%) WAN
12 4 (1.20%) SAN
13 2 (0.60%) Cisco IOS
13 2 (0.60%) SD-WAN
14 1 (0.30%) IP Telephony
14 1 (0.30%) SSH
14 1 (0.30%) Telepresence
Database & Business Intelligence
1 4 (1.20%) Power BI
2 3 (0.90%) Oracle Database
2 3 (0.90%) Oracle Reports
Development Applications
1 1 (0.30%) MSI
General
1 142 (42.77%) Social Skills
2 39 (11.75%) Public Sector
3 19 (5.72%) Manufacturing
4 16 (4.82%) Analytical Skills
5 15 (4.52%) Finance
5 15 (4.52%) Retail
6 8 (2.41%) Telecoms
7 5 (1.51%) Electronics
7 5 (1.51%) Law
8 4 (1.20%) Marketing
8 4 (1.20%) Organisational Skills
9 3 (0.90%) Automotive
9 3 (0.90%) Aviation
9 3 (0.90%) Inclusion and Diversity
9 3 (0.90%) Presentation Skills
10 2 (0.60%) French Language
10 2 (0.60%) Legal
10 2 (0.60%) Multimedia
10 2 (0.60%) Pharmaceutical
10 2 (0.60%) Portuguese Language
Libraries, Frameworks & Software Standards
1 2 (0.60%) .NET
2 1 (0.30%) LDAP
2 1 (0.30%) Software Packaging
Miscellaneous
1 15 (4.52%) Onboarding
2 13 (3.92%) Driving Licence
3 12 (3.61%) Video Conferencing
4 11 (3.31%) iPhone
5 9 (2.71%) Self-Motivation
6 8 (2.41%) NHS
7 7 (2.11%) CMDB
7 7 (2.11%) Digital Signage
7 7 (2.11%) EPoS
7 7 (2.11%) Virtual Team
8 6 (1.81%) Management Information System
8 6 (1.81%) Smartphone
9 3 (0.90%) BYOD
9 3 (0.90%) Legacy Systems
9 3 (0.90%) Life Science
9 3 (0.90%) Tandem
10 2 (0.60%) Learning Management System
10 2 (0.60%) Renewable Energy
11 1 (0.30%) Data Protection Act
11 1 (0.30%) iPad
Operating Systems
1 169 (50.90%) Windows
2 85 (25.60%) Windows 10
3 40 (12.05%) Windows Server
4 33 (9.94%) Apple iOS
5 19 (5.72%) Android
6 15 (4.52%) Linux
7 14 (4.22%) Windows 7
8 10 (3.01%) Windows Server 2016
9 9 (2.71%) Mac OS
10 5 (1.51%) Windows Server 2012
11 4 (1.20%) Windows Server 2019
12 2 (0.60%) Mac OS X
12 2 (0.60%) VMS
13 1 (0.30%) Ubuntu
Processes & Methodologies
1 94 (28.31%) Customer Service
2 85 (25.60%) Problem-Solving
3 41 (12.35%) ITIL
4 16 (4.82%) Continuous Improvement
5 15 (4.52%) Problem Management
6 14 (4.22%) CRM
6 14 (4.22%) Time Management
7 13 (3.92%) Mobile Device Management
8 12 (3.61%) Analytics
8 12 (3.61%) Service Delivery
8 12 (3.61%) User Experience
9 11 (3.31%) Data Protection
9 11 (3.31%) Decision-Making
9 11 (3.31%) Incident Management
10 10 (3.01%) Proactive Monitoring
10 10 (3.01%) Service Management
11 9 (2.71%) Data Analysis
11 9 (2.71%) ITSM
11 9 (2.71%) Knowledge Management
12 8 (2.41%) Business Intelligence
Programming Languages
1 13 (3.92%) SQL
2 3 (0.90%) PowerShell
Qualifications
1 19 (5.72%) Degree
1 19 (5.72%) Security Cleared
2 13 (3.92%) DBS Check
2 13 (3.92%) SC Cleared
3 10 (3.01%) ITIL Foundation Certificate
4 9 (2.71%) Microsoft Certification
5 5 (1.51%) A+ Certification
6 4 (1.20%) MCSE
7 3 (0.90%) MCDST
7 3 (0.90%) MCP
8 2 (0.60%) CCNA
8 2 (0.60%) Cisco Certification
8 2 (0.60%) ITIL Certification
8 2 (0.60%) VMware Certified Professional (VCP)
9 1 (0.30%) HNC
9 1 (0.30%) HND
Quality Assurance & Compliance
1 30 (9.04%) SLA
2 14 (4.22%) Disclosure Scotland
3 3 (0.90%) GAMP
3 3 (0.90%) GxP
4 2 (0.60%) Accessibility
4 2 (0.60%) Cyber Essentials
4 2 (0.60%) Data Quality
5 1 (0.30%) ISO/IEC 27001
System Software
1 119 (35.84%) Active Directory
2 9 (2.71%) VMware Infrastructure
3 4 (1.20%) BitLocker
4 2 (0.60%) Hyper-V
5 1 (0.30%) NFS
5 1 (0.30%) Virtual Servers
5 1 (0.30%) VMware Server
5 1 (0.30%) VMware Workstation
Systems Management
1 41 (12.35%) Microsoft Intune
2 36 (10.84%) SCCM
3 5 (1.51%) Jamf Pro
4 3 (0.90%) AirWatch
5 2 (0.60%) Single Sign-On
6 1 (0.30%) Systems Management Server (SMS)
6 1 (0.30%) WSUS
Vendors
1 142 (42.77%) Microsoft
2 17 (5.12%) Apple
3 14 (4.22%) ServiceNow
4 13 (3.92%) VMware
5 12 (3.61%) Cisco
5 12 (3.61%) Citrix
6 9 (2.71%) MobileIron
6 9 (2.71%) SAP
7 4 (1.20%) Adobe
7 4 (1.20%) McAfee
7 4 (1.20%) Veeam
8 3 (0.90%) Ariba
8 3 (0.90%) Google
8 3 (0.90%) HP
8 3 (0.90%) Oracle
9 2 (0.60%) F5
9 2 (0.60%) Lotus
9 2 (0.60%) Mitel
9 2 (0.60%) Planview
9 2 (0.60%) Progress