IT Support Contracts in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support daily rate in the UK excluding London is £185 according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 131 125 148
Rank change year-on-year -6 +23 +20
Contract jobs requiring an IT Support 346 474 546
As % of all contract jobs advertised in the UK excluding London 1.66% 2.07% 1.79%
As % of the Job Titles category 1.80% 2.19% 1.87%
Number of daily rates quoted 220 295 294
10th Percentile £126 £128 £126
25th Percentile £145 £150 £150
Median daily rate (50th Percentile) £185 £180 £175
Median % change year-on-year +2.78% +2.86% +16.67%
75th Percentile £217 £224 £209
90th Percentile £300 £311 £314
UK median daily rate £190 £190 £185
% change year-on-year - +2.70% +12.12%
Number of hourly rates quoted 74 52 101
10th Percentile £10.67 £12.10 £12.00
25th Percentile £11.50 £15.25 £14.00
Median hourly rate £13.00 £18.29 £16.00
Median % change year-on-year -28.92% +14.31% +14.29%
75th Percentile £18.13 £24.63 £19.50
90th Percentile £25.00 £29.30 £22.25
UK median hourly rate £14.36 £19.00 £16.50
% change year-on-year -24.42% +15.15% +15.79%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,265 21,604 29,212
% of contract IT jobs with a recognized job title 92.41% 94.27% 95.59%
Number of daily rates quoted 11,619 15,031 20,565
10th Percentile £213 £225 £206
25th Percentile £363 £390 £370
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +9.45%
75th Percentile £594 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.69%
Number of hourly rates quoted 2,432 1,082 1,393
10th Percentile £12.50 £13.41 £12.50
25th Percentile £15.75 £18.01 £14.88
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £62.50 £65.00 £45.20
90th Percentile £74.00 £75.50 £61.19
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +14.34%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IT Support in the UK excluding London.

Daily rate trend for IT Support in the UK excluding London

IT Support
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing IT Support in the UK excluding London over the 6 months to 2 June 2024.

Daily rate histogram for IT Support in the UK excluding London

IT Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IT Support in the UK excluding London.

Hourly rate trend for IT Support in the UK excluding London

IT Support
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing IT Support in the UK excluding London over the 6 months to 2 June 2024.

Hourly rate histogram for IT Support in the UK excluding London

IT Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +27 96 £190 - 128
South East -18 87 £198 -1.25% 100
Scotland +39 51 £156 -9.58% 21
North West +13 47 £200 -16.67% 65
Yorkshire +23 37 £200 +8.11% 44
Midlands -4 32 £150 -25.00% 83
South West -12 30 £203 +19.12% 62
East of England +3 28 £194 +2.65% 49
Wales +7 21 £145 -12.12% 10
East Midlands +3 21 £150 -52.38% 48
North East +11 12 £175 -21.35% 22
West Midlands -6 11 £183 -2.67% 35
Northern Ireland -18 2 - - 6
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 June 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring IT Support in the job title.

1 168 (48.55%) Windows
2 146 (42.20%) Microsoft
3 143 (41.33%) Microsoft 365
4 140 (40.46%) Social Skills
5 121 (34.97%) Active Directory
6 91 (26.30%) Customer Service
7 87 (25.14%) Windows 10
8 80 (23.12%) Problem-Solving
9 58 (16.76%) Microsoft Office
10 50 (14.45%) ITIL
11 43 (12.43%) Public Sector
12 42 (12.14%) Windows Server
13 40 (11.56%) Microsoft Intune
14 38 (10.98%) Microsoft Exchange
15 32 (9.25%) SCCM
16 30 (8.67%) Apple iOS
17 29 (8.38%) Azure
18 27 (7.80%) SLA
19 25 (7.23%) Microsoft Excel
20 23 (6.65%) SharePoint
21 21 (6.07%) Degree
22 20 (5.78%) Security Cleared
22 20 (5.78%) Manufacturing
23 19 (5.49%) Firewall
23 19 (5.49%) VPN
24 17 (4.91%) Wi-Fi
24 17 (4.91%) Linux
24 17 (4.91%) Incident Management
25 16 (4.62%) Problem Management
25 16 (4.62%) Continuous Improvement

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (10.98%) Microsoft Exchange
2 23 (6.65%) SharePoint
3 6 (1.73%) CMS
3 6 (1.73%) Skype for Business
Applications
1 58 (16.76%) Microsoft Office
2 25 (7.23%) Microsoft Excel
3 7 (2.02%) Microsoft PowerPoint
4 4 (1.16%) Microsoft Project
5 3 (0.87%) Spreadsheet
6 2 (0.58%) Acrobat
6 2 (0.58%) Adobe Creative Suite
6 2 (0.58%) MS Visio
Business Applications
1 2 (0.58%) SystmOne
2 1 (0.29%) assyst
Cloud Services
1 143 (41.33%) Microsoft 365
2 29 (8.38%) Azure
3 10 (2.89%) Entra ID
4 7 (2.02%) OneDrive
5 6 (1.73%) Power Platform
6 3 (0.87%) AWS
6 3 (0.87%) OCI
6 3 (0.87%) Oracle Service Cloud
6 3 (0.87%) WhatsApp
7 2 (0.58%) Dynamics 365
7 2 (0.58%) Google Workspace
7 2 (0.58%) IaaS
7 2 (0.58%) PaaS
8 1 (0.29%) PowerApps
Communications & Networking
1 19 (5.49%) Firewall
1 19 (5.49%) VPN
2 17 (4.91%) Wi-Fi
3 15 (4.34%) LAN
4 14 (4.05%) Wireless
5 13 (3.76%) TCP/IP
6 10 (2.89%) DNS
7 8 (2.31%) DHCP
7 8 (2.31%) VLAN
8 7 (2.02%) Remote Desktop
9 6 (1.73%) Internet
9 6 (1.73%) Network Security
9 6 (1.73%) Skype
9 6 (1.73%) WAN
10 4 (1.16%) SAN
11 2 (0.58%) SD-WAN
12 1 (0.29%) HTTP
12 1 (0.29%) HTTPS
12 1 (0.29%) SNMP
12 1 (0.29%) Telepresence
Database & Business Intelligence
1 5 (1.45%) Power BI
2 3 (0.87%) Oracle Database
2 3 (0.87%) Oracle Reports
Development Applications
1 1 (0.29%) MSI
General
1 140 (40.46%) Social Skills
2 43 (12.43%) Public Sector
3 20 (5.78%) Manufacturing
4 16 (4.62%) Analytical Skills
5 14 (4.05%) Finance
6 13 (3.76%) Retail
7 7 (2.02%) Telecoms
8 5 (1.45%) Law
8 5 (1.45%) Legal
9 4 (1.16%) Electronics
9 4 (1.16%) French Language
10 3 (0.87%) Automotive
10 3 (0.87%) Aviation
10 3 (0.87%) Marketing
11 2 (0.58%) Multimedia
11 2 (0.58%) Organisational Skills
11 2 (0.58%) Pharmaceutical
11 2 (0.58%) Portuguese Language
11 2 (0.58%) Presentation Skills
11 2 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.58%) .NET
2 1 (0.29%) LDAP
2 1 (0.29%) Software Packaging
Miscellaneous
1 12 (3.47%) Driving Licence
2 11 (3.18%) Video Conferencing
3 10 (2.89%) iPhone
3 10 (2.89%) NHS
3 10 (2.89%) Onboarding
4 7 (2.02%) Digital Signage
4 7 (2.02%) Management Information System
4 7 (2.02%) Self-Motivation
5 6 (1.73%) CMDB
5 6 (1.73%) EPoS
5 6 (1.73%) Smartphone
5 6 (1.73%) Virtual Team
6 4 (1.16%) Data Protection Act
7 3 (0.87%) BYOD
7 3 (0.87%) Legacy Systems
7 3 (0.87%) Life Science
7 3 (0.87%) Renewable Energy
7 3 (0.87%) Tandem
8 2 (0.58%) Learning Management System
9 1 (0.29%) Freedom of Information Act
Operating Systems
1 168 (48.55%) Windows
2 87 (25.14%) Windows 10
3 42 (12.14%) Windows Server
4 30 (8.67%) Apple iOS
5 17 (4.91%) Linux
6 14 (4.05%) Android
7 13 (3.76%) Windows 7
8 11 (3.18%) Windows Server 2016
9 9 (2.60%) Mac OS
10 6 (1.73%) Windows Server 2012
11 5 (1.45%) Windows Server 2019
12 3 (0.87%) Ubuntu
13 2 (0.58%) Rocky
13 2 (0.58%) VMS
14 1 (0.29%) Mac OS X
14 1 (0.29%) Windows Vista
Processes & Methodologies
1 91 (26.30%) Customer Service
2 80 (23.12%) Problem-Solving
3 50 (14.45%) ITIL
4 17 (4.91%) Incident Management
5 16 (4.62%) Continuous Improvement
5 16 (4.62%) Problem Management
6 14 (4.05%) Data Protection
7 13 (3.76%) CRM
8 12 (3.47%) Analytics
8 12 (3.47%) Decision-Making
8 12 (3.47%) ITSM
8 12 (3.47%) Service Delivery
8 12 (3.47%) Service Management
8 12 (3.47%) Time Management
8 12 (3.47%) User Experience
9 11 (3.18%) Mobile Device Management
10 10 (2.89%) Proactive Monitoring
11 9 (2.60%) Data Analysis
11 9 (2.60%) Knowledge Management
12 8 (2.31%) Business Intelligence
Programming Languages
1 13 (3.76%) SQL
2 5 (1.45%) PowerShell
3 2 (0.58%) Bash
Qualifications
1 21 (6.07%) Degree
2 20 (5.78%) Security Cleared
3 14 (4.05%) DBS Check
3 14 (4.05%) ITIL Foundation Certificate
3 14 (4.05%) SC Cleared
4 6 (1.73%) Microsoft Certification
5 4 (1.16%) MCSE
6 2 (0.58%) A+ Certification
6 2 (0.58%) CCNA
6 2 (0.58%) Cisco Certification
6 2 (0.58%) HNC
6 2 (0.58%) ITIL Certification
6 2 (0.58%) MCDST
6 2 (0.58%) MCP
6 2 (0.58%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 27 (7.80%) SLA
2 14 (4.05%) Disclosure Scotland
3 3 (0.87%) GAMP
3 3 (0.87%) GxP
4 2 (0.58%) Accessibility
4 2 (0.58%) Cyber Essentials
4 2 (0.58%) Data Quality
5 1 (0.29%) ISO/IEC 27001
System Software
1 121 (34.97%) Active Directory
2 8 (2.31%) VMware Infrastructure
3 4 (1.16%) BitLocker
4 1 (0.29%) Hyper-V
4 1 (0.29%) NFS
4 1 (0.29%) Virtual Desktop
4 1 (0.29%) Virtual Servers
4 1 (0.29%) VMware Server
4 1 (0.29%) VMware Workstation
Systems Management
1 40 (11.56%) Microsoft Intune
2 32 (9.25%) SCCM
3 5 (1.45%) Jamf Pro
4 2 (0.58%) AirWatch
5 1 (0.29%) Single Sign-On
5 1 (0.29%) Systems Management Server (SMS)
5 1 (0.29%) WSUS
Vendors
1 146 (42.20%) Microsoft
2 16 (4.62%) Apple
3 15 (4.34%) ServiceNow
4 13 (3.76%) VMware
5 12 (3.47%) Citrix
6 9 (2.60%) Cisco
6 9 (2.60%) MobileIron
7 6 (1.73%) SAP
8 4 (1.16%) Adobe
8 4 (1.16%) HP
8 4 (1.16%) McAfee
9 3 (0.87%) Oracle
10 2 (0.58%) Cegedim Rx
10 2 (0.58%) F5
10 2 (0.58%) Google
10 2 (0.58%) Planview
10 2 (0.58%) Red Hat
10 2 (0.58%) Veeam
11 1 (0.29%) IFS
11 1 (0.29%) Okta