ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 27 25 23
Rank change year-on-year -2 -2 +8
Contract jobs citing ITIL 1,202 1,691 2,167
As % of all contract jobs advertised in the UK excluding London 5.81% 7.06% 7.01%
As % of the Processes & Methodologies category 6.85% 7.89% 7.88%
Number of daily rates quoted 808 1,190 1,419
10th Percentile £200 £188 £154
25th Percentile £306 £313 £235
Median daily rate (50th Percentile) £475 £450 £425
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £575 £550 £538
90th Percentile £649 £657 £638
UK median daily rate £493 £470 £450
% change year-on-year +5.01% +4.33% +5.88%
Number of hourly rates quoted 139 143 198
10th Percentile £14.00 £13.41 £12.95
25th Percentile £14.16 £13.68 £13.25
Median hourly rate £17.50 £18.50 £15.50
Median % change year-on-year -5.41% +19.35% -17.33%
75th Percentile £23.75 £45.75 £19.86
90th Percentile £46.18 £65.75 £28.75
UK median hourly rate £17.69 £19.39 £16.25
% change year-on-year -8.74% +19.29% -14.47%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,539 21,424 27,497
As % of all contract IT jobs advertised in the UK excluding London 84.73% 89.49% 88.99%
Number of daily rates quoted 10,477 14,871 19,220
10th Percentile £250 £255 £232
25th Percentile £378 £400 £385
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.70%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £550 £528
% change year-on-year -4.55% +4.17% +8.31%
Number of hourly rates quoted 2,058 1,303 1,363
10th Percentile £12.33 £11.00 £12.00
25th Percentile £15.24 £15.75 £14.00
Median hourly rate £37.34 £35.00 £20.00
Median % change year-on-year +6.69% +75.00% -8.00%
75th Percentile £60.75 £65.00 £45.48
90th Percentile £72.50 £72.98 £60.00
UK median hourly rate £35.58 £36.00 £25.00
% change year-on-year -1.18% +44.00% -

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 2 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 2 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -4 326 £488 +7.14% 135
South West +14 271 £500 -1.96% 76
North of England -6 250 £475 +1.33% 168
Midlands +2 141 £450 - 104
North West -17 136 £493 +1.44% 98
East of England -11 123 £425 +14.86% 59
West Midlands +18 116 £450 -10.00% 67
Yorkshire +15 106 £475 +18.75% 40
Scotland -14 86 £340 -19.53% 42
East Midlands -34 22 £540 +51.05% 37
North East +23 20 £488 +5.41% 31
Wales -26 5 £365 +32.73% 11
Isle of Man - 3 - - 3
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (7.49%) SharePoint
2 82 (6.82%) Microsoft Exchange
3 47 (3.91%) Confluence
4 42 (3.49%) SharePoint Server
5 12 (1.00%) Skype for Business
6 7 (0.58%) SharePoint 2010
7 5 (0.42%) IBM HTTP Server
7 5 (0.42%) WebSphere
7 5 (0.42%) WebSphere Application Server
7 5 (0.42%) WebSphere Portal
8 4 (0.33%) CMS
8 4 (0.33%) Exchange Server 2007
9 3 (0.25%) Drupal
9 3 (0.25%) Exchange Server 2013
9 3 (0.25%) nginx
9 3 (0.25%) SAS
10 2 (0.17%) IBM Notes
11 1 (0.083%) Apache
11 1 (0.083%) Tomcat
11 1 (0.083%) WebLogic
Applications
1 109 (9.07%) Microsoft Office
2 32 (2.66%) Microsoft Excel
3 19 (1.58%) Microsoft PowerPoint
4 4 (0.33%) Microsoft Project
5 3 (0.25%) SPSS
6 1 (0.083%) Adobe Creative Suite
6 1 (0.083%) AutoCAD
Business Applications
1 28 (2.33%) Remedy ITSM
2 9 (0.75%) SAP S/4HANA
3 3 (0.25%) Dynamics GP
3 3 (0.25%) Sage X3
3 3 (0.25%) SAP Oil and Gas
4 2 (0.17%) assyst
4 2 (0.17%) Salesforce CRM
4 2 (0.17%) SAP HCM
4 2 (0.17%) SAP PM
5 1 (0.083%) Oracle AGIS
5 1 (0.083%) Oracle Assets
5 1 (0.083%) Oracle Cash Management
5 1 (0.083%) Oracle EBS
5 1 (0.083%) Oracle Payables
5 1 (0.083%) Oracle Procure-to-Pay
5 1 (0.083%) Oracle Receivables
5 1 (0.083%) Oracle Retail
5 1 (0.083%) SAP MM
5 1 (0.083%) SAP Payroll
5 1 (0.083%) SAP Retail
Cloud Services
1 196 (16.31%) Microsoft 365
2 178 (14.81%) Azure
3 41 (3.41%) Power Platform
4 39 (3.24%) Entra ID
5 38 (3.16%) Azure Stack
6 37 (3.08%) AWS
7 23 (1.91%) Azure Monitor
8 21 (1.75%) SaaS
9 19 (1.58%) OneDrive
10 17 (1.41%) PaaS
11 16 (1.33%) Azure Storage
12 14 (1.16%) OCI
13 13 (1.08%) IaaS
14 11 (0.92%) PowerApps
15 10 (0.83%) GCP
16 9 (0.75%) Serverless
17 8 (0.67%) Azure DevOps
17 8 (0.67%) Power Automate
18 5 (0.42%) Azure Functions
19 4 (0.33%) Amazon ECS
Communications & Networking
1 144 (11.98%) Firewall
2 84 (6.99%) DNS
3 71 (5.91%) SAN
4 69 (5.74%) DHCP
5 59 (4.91%) WAN
6 58 (4.83%) BGP
7 57 (4.74%) Wi-Fi
8 55 (4.58%) LAN
9 33 (2.75%) TCP/IP
10 32 (2.66%) Network Security
10 32 (2.66%) VPN
11 23 (1.91%) Cisco ASA
12 21 (1.75%) Cisco ISE
12 21 (1.75%) OSPF
13 20 (1.66%) SNMP
14 19 (1.58%) Cisco Firepower
14 19 (1.58%) IPsec
15 17 (1.41%) VoIP
15 17 (1.41%) Wireless
16 15 (1.25%) PBX
Database & Business Intelligence
1 32 (2.66%) Power BI
2 18 (1.50%) SQL Server
3 8 (0.67%) Metadata
4 7 (0.58%) PowerPivot
4 7 (0.58%) SQL Server Reporting Services
5 6 (0.50%) Microsoft Power View
6 5 (0.42%) Data Mining
7 4 (0.33%) DynamoDB
7 4 (0.33%) MySQL
8 3 (0.25%) Oracle Reports
8 3 (0.25%) Qlik Sense
8 3 (0.25%) Tableau
9 2 (0.17%) NonStop SQL
10 1 (0.083%) Amazon RDS
10 1 (0.083%) Big Data
10 1 (0.083%) GIS
10 1 (0.083%) MariaDB
10 1 (0.083%) MongoDB
10 1 (0.083%) Oracle Database 12c
10 1 (0.083%) Relational Database
Development Applications
1 70 (5.82%) JIRA
2 24 (2.00%) Rational DOORS
3 5 (0.42%) IBM UrbanCode
4 4 (0.33%) Git
4 4 (0.33%) Selenium
5 3 (0.25%) Artifactory
5 3 (0.25%) Bitbucket
5 3 (0.25%) GitLab
5 3 (0.25%) Jenkins
5 3 (0.25%) Subversion
6 2 (0.17%) MSI
7 1 (0.083%) Axure RP
7 1 (0.083%) Hudson
7 1 (0.083%) Oracle Forms
7 1 (0.083%) Zephyr
General
1 456 (37.94%) Social Skills
2 165 (13.73%) Public Sector
3 126 (10.48%) Finance
4 122 (10.15%) Analytical Skills
5 101 (8.40%) Telecoms
6 67 (5.57%) Organisational Skills
7 43 (3.58%) Retail
8 42 (3.49%) Manufacturing
9 33 (2.75%) Marketing
9 33 (2.75%) Presentation Skills
10 20 (1.66%) Legal
11 19 (1.58%) Banking
12 17 (1.41%) Electronics
13 14 (1.16%) Documentation Skills
13 14 (1.16%) Police
14 12 (1.00%) Automotive
14 12 (1.00%) Influencing Skills
15 11 (0.92%) Aerospace
15 11 (0.92%) Law
16 10 (0.83%) Publishing
Job Titles
1 270 (22.46%) Analyst
2 137 (11.40%) Service Analyst
3 116 (9.65%) Service Desk Analyst
4 99 (8.24%) Senior
5 92 (7.65%) Architect
6 74 (6.16%) Support Engineer
7 68 (5.66%) Developer
8 66 (5.49%) Service Manager
9 58 (4.83%) Infrastructure Engineer
10 49 (4.08%) Lead
10 49 (4.08%) Network Engineer
11 48 (3.99%) Support Analyst
12 41 (3.41%) IT Support
12 41 (3.41%) Technical Support
13 39 (3.24%) IT Manager
13 39 (3.24%) ServiceNow Developer
14 36 (3.00%) Consultant
14 36 (3.00%) Desktop Support
14 36 (3.00%) IT Analyst
15 31 (2.58%) 1st Line Support
Libraries, Frameworks & Software Standards
1 24 (2.00%) Middleware
2 23 (1.91%) Web Services
3 21 (1.75%) CSS
4 20 (1.66%) HTML
5 15 (1.25%) ARM Templates
6 12 (1.00%) Jinja
7 11 (0.92%) .NET
7 11 (0.92%) REST
8 8 (0.67%) Kafka
9 6 (0.50%) ActiveMQ
10 5 (0.42%) Elastic Stack
10 5 (0.42%) J2EE
10 5 (0.42%) LDAP
11 4 (0.33%) .NET Framework
11 4 (0.33%) AngularJS
11 4 (0.33%) XML
12 3 (0.25%) D3.js
12 3 (0.25%) EDI
12 3 (0.25%) Regular Expression
12 3 (0.25%) Software Packaging
Miscellaneous
1 69 (5.74%) Management Information System
2 61 (5.07%) Data Centre
3 55 (4.58%) Driving Licence
4 49 (4.08%) Self-Motivation
5 43 (3.58%) CMDB
5 43 (3.58%) PKI
6 41 (3.41%) Private Cloud
7 26 (2.16%) Video Conferencing
8 19 (1.58%) Security Operations Centre
8 19 (1.58%) Virtual Team
9 18 (1.50%) CSOC
10 13 (1.08%) Blackberry
10 13 (1.08%) iPhone
10 13 (1.08%) Operational Technology
11 10 (0.83%) Clustering
11 10 (0.83%) Product Ownership
12 8 (0.67%) Data Protection Act
12 8 (0.67%) Public Cloud
12 8 (0.67%) Replication
13 7 (0.58%) Linux Command Line
Operating Systems
1 375 (31.20%) Windows
2 145 (12.06%) Windows 10
3 123 (10.23%) Linux
4 112 (9.32%) Windows Server
5 81 (6.74%) Windows Server 2016
6 69 (5.74%) Windows Server 2019
7 54 (4.49%) Windows Server 2012
8 48 (3.99%) Windows 7
9 37 (3.08%) Unix
10 27 (2.25%) Ubuntu
11 21 (1.75%) Windows NT
12 20 (1.66%) Debian
13 14 (1.16%) Solaris
14 13 (1.08%) Windows XP
15 12 (1.00%) Apple iOS
16 11 (0.92%) Android
17 9 (0.75%) Red Hat Enterprise Linux
18 8 (0.67%) Mac OS
19 7 (0.58%) AIX
19 7 (0.58%) Windows Server 2008
Processes & Methodologies
1 362 (30.12%) Service Management
2 280 (23.29%) Problem-Solving
3 272 (22.63%) Customer Service
4 241 (20.05%) ITSM
5 202 (16.81%) Agile
6 192 (15.97%) Service Delivery
7 165 (13.73%) Incident Management
8 135 (11.23%) Change Management
8 135 (11.23%) Problem Management
9 116 (9.65%) Continuous Improvement
10 93 (7.74%) Project Management
11 92 (7.65%) Stakeholder Management
12 82 (6.82%) Release Management
13 78 (6.49%) DevOps
14 76 (6.32%) Project Delivery
15 73 (6.07%) Roadmaps
16 71 (5.91%) Infrastructure Engineering
17 65 (5.41%) Network Management
18 64 (5.32%) Customer Requirements
19 62 (5.16%) Configuration Management
Programming Languages
1 91 (7.57%) PowerShell
2 44 (3.66%) Python
3 41 (3.41%) SQL
4 25 (2.08%) JavaScript
5 24 (2.00%) C#
6 19 (1.58%) Perl
7 18 (1.50%) VBScript
8 16 (1.33%) VB
9 15 (1.25%) Bicep
10 12 (1.00%) Tcl
11 10 (0.83%) Bash
12 7 (0.58%) Shell Script
13 6 (0.50%) VB.NET
14 3 (0.25%) Go
14 3 (0.25%) Java
14 3 (0.25%) MATLAB
14 3 (0.25%) R
14 3 (0.25%) VBA
15 2 (0.17%) Apex Code
15 2 (0.17%) Bourne shell
Qualifications
1 482 (40.10%) Security Cleared
2 305 (25.37%) SC Cleared
3 226 (18.80%) DV Cleared
4 213 (17.72%) Degree
5 94 (7.82%) Microsoft Certification
6 92 (7.65%) ITIL Certification
7 88 (7.32%) Cisco Certification
8 67 (5.57%) CCNA
9 52 (4.33%) MCP
10 51 (4.24%) A+ Certification
11 47 (3.91%) CCNP
12 46 (3.83%) ITIL Foundation Certificate
13 45 (3.74%) MCSA
14 31 (2.58%) BPSS Clearance
14 31 (2.58%) MCSE
15 20 (1.66%) Computer Science Degree
16 15 (1.25%) HND
17 13 (1.08%) TOGAF Certification
18 11 (0.92%) VMware Certified Professional (VCP)
19 9 (0.75%) Master's Degree
Quality Assurance & Compliance
1 80 (6.66%) SLA
2 54 (4.49%) QA
3 35 (2.91%) Government Security Classifications
4 28 (2.33%) GDPR
5 27 (2.25%) ISO/IEC 20000
6 24 (2.00%) ISO/IEC 27001
7 17 (1.41%) NCSC
7 17 (1.41%) NIST
8 16 (1.33%) COBIT
9 12 (1.00%) Disclosure Scotland
10 9 (0.75%) Cyber Essentials
10 9 (0.75%) PCI DSS
11 8 (0.67%) ISO 9001
12 7 (0.58%) Data Quality
13 5 (0.42%) Accessibility
14 3 (0.25%) Cyber Essentials PLUS
15 2 (0.17%) GRC
15 2 (0.17%) HMG Security Policy Framework
15 2 (0.17%) ISO 9000
15 2 (0.17%) PMO
System Software
1 241 (20.05%) Active Directory
2 78 (6.49%) VMware Infrastructure
3 51 (4.24%) Firmware
4 30 (2.50%) Hyper-V
5 28 (2.33%) Virtual Desktop
6 27 (2.25%) VMware ESXi
7 24 (2.00%) Virtual Machines
8 15 (1.25%) VMware NSX
9 14 (1.16%) vSphere
10 7 (0.58%) Virtual Servers
11 6 (0.50%) VMware Workstation
12 4 (0.33%) Microsoft Virtual Server
13 3 (0.25%) BitLocker
13 3 (0.25%) XenApp
14 1 (0.083%) Citrix Hypervisor
14 1 (0.083%) Docker
14 1 (0.083%) Samba
14 1 (0.083%) XenDesktop
Systems Management
1 142 (11.81%) SCCM
2 66 (5.49%) Microsoft Intune
3 62 (5.16%) SCOM
4 61 (5.07%) WSUS
5 42 (3.49%) Ansible
6 24 (2.00%) NetBackup
7 23 (1.91%) Kubernetes
8 22 (1.83%) vCenter Server
9 21 (1.75%) Sysprep
10 20 (1.66%) EMC NetWorker
11 19 (1.58%) Active Directory Federation Services
12 12 (1.00%) Single Sign-On
13 10 (0.83%) Terraform
14 7 (0.58%) AirWatch
14 7 (0.58%) Rancher
15 6 (0.50%) Jamf Pro
15 6 (0.50%) Red Hat Satellite
16 5 (0.42%) HP Data Protector
16 5 (0.42%) SysTrack
17 4 (0.33%) FortiGate
Vendors
1 384 (31.95%) Microsoft
2 222 (18.47%) ServiceNow
3 129 (10.73%) Cisco
4 121 (10.07%) VMware
5 107 (8.90%) Citrix
6 81 (6.74%) HP
7 48 (3.99%) Palo Alto
8 45 (3.74%) Atlassian
9 41 (3.41%) Juniper
10 36 (3.00%) EMC
10 36 (3.00%) SAP
11 35 (2.91%) Red Hat
12 34 (2.83%) Oracle
12 34 (2.83%) Remedy
13 33 (2.75%) IBM
14 30 (2.50%) Dell
15 26 (2.16%) Veeam
16 25 (2.08%) SolarWinds
16 25 (2.08%) Symantec
17 20 (1.66%) Nokia