Problem Management Contracts in the UK excluding London

Problem Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 153 182 200
Rank change year-on-year +29 +18 -15
Contract jobs citing Problem Management 269 307 393
As % of all contract jobs advertised in the UK excluding London 1.32% 1.34% 1.29%
As % of the Processes & Methodologies category 1.57% 1.49% 1.45%
Number of daily rates quoted 147 168 244
10th Percentile £300 £268 £207
25th Percentile £412 £386 £363
Median daily rate (50th Percentile) £475 £450 £450
Median % change year-on-year +5.56% - +19.05%
75th Percentile £521 £575 £531
90th Percentile £600 £650 £575
UK median daily rate £465 £500 £495
% change year-on-year -7.01% +1.01% +22.22%
Number of hourly rates quoted 43 47 73
10th Percentile £13.29 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £22.50 £13.66 £14.50
Median % change year-on-year +64.71% -5.79% -31.12%
75th Percentile £25.00 £35.63 £17.00
90th Percentile £26.93 £65.30 £23.65
UK median hourly rate £22.50 £13.66 £14.50
% change year-on-year +64.71% -5.79% -31.12%

All Process and Methodology Skills
UK excluding London

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,140 20,557 27,119
As % of all contract IT jobs advertised in the UK excluding London 84.34% 89.47% 89.11%
Number of daily rates quoted 10,220 14,177 18,943
10th Percentile £250 £256 £238
25th Percentile £381 £400 £388
Median daily rate (50th Percentile) £500 £500 £480
Median % change year-on-year - +4.17% +9.43%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £655
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,064 1,258 1,350
10th Percentile £12.35 £10.63 £12.25
25th Percentile £15.25 £15.25 £14.25
Median hourly rate £37.50 £35.00 £20.00
Median % change year-on-year +7.14% +75.00% -6.54%
75th Percentile £61.30 £65.00 £47.25
90th Percentile £72.50 £73.72 £61.52
UK median hourly rate £36.05 £35.65 £25.68
% change year-on-year +1.11% +38.82% +5.90%

Problem Management
Job Vacancy Trend in the UK excluding London

Job postings citing Problem Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Problem Management in the UK excluding London

Problem Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Problem Management in the UK excluding London.

Daily rate trend for Problem Management in the UK excluding London

Problem Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Problem Management in the UK excluding London over the 6 months to 17 May 2024.

Daily rate histogram for Problem Management in the UK excluding London

Problem Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Problem Management in the UK excluding London.

Hourly rate trend for Problem Management in the UK excluding London

Problem Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Problem Management in the UK excluding London over the 6 months to 17 May 2024.

Hourly rate histogram for Problem Management in the UK excluding London

Problem Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the UK excluding London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +43 85 £490 +11.42% 18
North West +3 48 £493 +14.32% 7
South East -6 48 £450 -11.76% 36
South West +23 41 £520 -0.95% 13
Yorkshire +35 35 £430 -2.27% 9
Scotland +12 34 £483 +7.22% 11
Midlands +26 33 £450 +19.21% 22
East of England -11 27 £350 -36.36% 18
West Midlands +18 25 £450 +18.42% 10
East Midlands +15 8 - - 12
North East - 2 £488 - 2
Wales +17 1 £300 -38.46%
Problem Management
UK

Problem Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (9.67%) Microsoft Exchange
2 21 (7.81%) Confluence
3 9 (3.35%) NetWeaver
4 5 (1.86%) SAS
5 4 (1.49%) IBM HTTP Server
5 4 (1.49%) SharePoint
5 4 (1.49%) WebSphere
5 4 (1.49%) WebSphere Application Server
5 4 (1.49%) WebSphere Portal
6 3 (1.12%) Appian
7 2 (0.74%) Apache
7 2 (0.74%) IIS
7 2 (0.74%) Tomcat
8 1 (0.37%) Oracle Spatial
Applications
1 13 (4.83%) Microsoft Office
2 3 (1.12%) Microsoft Project
3 2 (0.74%) MS Visio
Business Applications
1 9 (3.35%) SAP IBP
2 2 (0.74%) Oracle Assets
2 2 (0.74%) Oracle Cash Management
2 2 (0.74%) Oracle Payables
2 2 (0.74%) Oracle Receivables
2 2 (0.74%) Oracle Subledger Accounting
2 2 (0.74%) Remedy ITSM
Cloud Services
1 27 (10.04%) Azure
2 16 (5.95%) Microsoft 365
3 14 (5.20%) AWS
3 14 (5.20%) GitHub
4 9 (3.35%) SaaS
5 7 (2.60%) Power Platform
6 5 (1.86%) Azure Functions
6 5 (1.86%) Azure Monitor
6 5 (1.86%) Serverless
7 4 (1.49%) OneDrive
7 4 (1.49%) OpenShift
8 2 (0.74%) Entra ID
8 2 (0.74%) PaaS
Communications & Networking
1 14 (5.20%) DHCP
1 14 (5.20%) DNS
2 10 (3.72%) Firewall
3 9 (3.35%) Wireless
4 7 (2.60%) TCP/IP
4 7 (2.60%) VPN
5 6 (2.23%) LAN
5 6 (2.23%) SAN
6 5 (1.86%) Fibre Channel
6 5 (1.86%) HTTP
6 5 (1.86%) iSCSI
6 5 (1.86%) VLAN
6 5 (1.86%) WAN
7 3 (1.12%) Internet
7 3 (1.12%) Intranet
7 3 (1.12%) Skype
8 2 (0.74%) Intrusion Detection
8 2 (0.74%) RTP
8 2 (0.74%) SSL
9 1 (0.37%) RNC
Database & Business Intelligence
1 11 (4.09%) SQL Server
2 9 (3.35%) SAP BW
2 9 (3.35%) SAP HANA
3 8 (2.97%) PostgreSQL
4 7 (2.60%) Data Warehouse
4 7 (2.60%) Metadata
4 7 (2.60%) Metadata Repository
4 7 (2.60%) Power BI
5 5 (1.86%) Data Mining
6 4 (1.49%) DB2
6 4 (1.49%) MongoDB
7 1 (0.37%) Amazon RDS
7 1 (0.37%) GIS
7 1 (0.37%) Spatial Data
Development Applications
1 30 (11.15%) JIRA
2 14 (5.20%) Jenkins
3 4 (1.49%) IBM UrbanCode
4 2 (0.74%) Artifactory
4 2 (0.74%) Bitbucket
4 2 (0.74%) Git
4 2 (0.74%) JMeter
4 2 (0.74%) Selenium
General
1 104 (38.66%) Social Skills
2 44 (16.36%) Public Sector
3 40 (14.87%) Analytical Skills
4 33 (12.27%) Finance
5 13 (4.83%) Legal
6 11 (4.09%) Banking
7 9 (3.35%) Telecoms
8 7 (2.60%) Influencing Skills
9 6 (2.23%) Back Office
9 6 (2.23%) Manufacturing
10 3 (1.12%) Investment Banking
10 3 (1.12%) Organisational Skills
11 2 (0.74%) Automotive
11 2 (0.74%) Electronics
11 2 (0.74%) Inclusion and Diversity
11 2 (0.74%) Law
11 2 (0.74%) Marketing
12 1 (0.37%) Billing
12 1 (0.37%) Military
12 1 (0.37%) Retail
Job Titles
1 44 (16.36%) Analyst
2 27 (10.04%) Problem Manager
3 26 (9.67%) Service Analyst
4 25 (9.29%) Senior
4 25 (9.29%) Service Desk Analyst
5 17 (6.32%) Availability Manager
5 17 (6.32%) Capacity and Availability Manager
5 17 (6.32%) Capacity Manager
6 16 (5.95%) Storage Manager
7 15 (5.58%) Incident Manager
7 15 (5.58%) IT Support
7 15 (5.58%) Support Specialist
8 14 (5.20%) IT Support Specialist
9 13 (4.83%) Call Centre Analyst
9 13 (4.83%) Customer Analyst
9 13 (4.83%) Customer Service Analyst
10 12 (4.46%) Consultant
10 12 (4.46%) Service Manager
11 11 (4.09%) Exchange Engineer
11 11 (4.09%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (5.20%) YAML
2 9 (3.35%) SAP Basis
2 9 (3.35%) SAP Fiori
3 6 (2.23%) Middleware
4 5 (1.86%) AngularJS
4 5 (1.86%) Flash
4 5 (1.86%) POSIX
5 4 (1.49%) J2EE
6 3 (1.12%) CSS
6 3 (1.12%) HTML
6 3 (1.12%) LDAP
7 2 (0.74%) .NET
7 2 (0.74%) .NET Core
7 2 (0.74%) Kafka
7 2 (0.74%) Oracle Fusion
7 2 (0.74%) REST
7 2 (0.74%) RESTful
7 2 (0.74%) Web Services
8 1 (0.37%) OpenLayers
8 1 (0.37%) React Native
Miscellaneous
1 25 (9.29%) Management Information System
2 19 (7.06%) Data Centre
3 15 (5.58%) Virtual Team
4 11 (4.09%) PKI
5 8 (2.97%) Product Ownership
6 7 (2.60%) CMDB
7 5 (1.86%) NVMe
8 4 (1.49%) Client/Server
8 4 (1.49%) Clustering
8 4 (1.49%) Self-Motivation
9 3 (1.12%) Analytical Mindset
9 3 (1.12%) AS400
9 3 (1.12%) Security Operations Centre
10 2 (0.74%) Driving Licence
10 2 (0.74%) NHS
10 2 (0.74%) Onboarding
10 2 (0.74%) Public Cloud
10 2 (0.74%) Replication
10 2 (0.74%) SCADA
10 2 (0.74%) Video Conferencing
Operating Systems
1 46 (17.10%) Windows
2 43 (15.99%) Linux
3 18 (6.69%) zOS
4 16 (5.95%) Windows Server
5 14 (5.20%) Unix
6 9 (3.35%) Apple iOS
7 5 (1.86%) Red Hat Enterprise Linux
7 5 (1.86%) Windows 10
8 4 (1.49%) Data ONTAP
8 4 (1.49%) Windows Server 2016
9 3 (1.12%) Windows Server 2012
9 3 (1.12%) Windows Server 2019
10 2 (0.74%) CentOS
10 2 (0.74%) VMS
Processes & Methodologies
1 126 (46.84%) ITIL
2 94 (34.94%) Problem-Solving
3 87 (32.34%) Incident Management
4 78 (29.00%) Service Management
5 55 (20.45%) Agile
6 49 (18.22%) Change Management
7 46 (17.10%) Mentoring
8 34 (12.64%) Capacity Management
9 33 (12.27%) Root Cause Analysis
10 32 (11.90%) Data Analysis
10 32 (11.90%) Service Delivery
11 31 (11.52%) Customer Service
12 29 (10.78%) Quality Management
12 29 (10.78%) Statistics
13 26 (9.67%) Continuous Improvement
14 25 (9.29%) Stakeholder Management
15 24 (8.92%) Project Management
16 23 (8.55%) Storage Management
17 21 (7.81%) Decision-Making
17 21 (7.81%) Risk Management
Programming Languages
1 38 (14.13%) PowerShell
2 28 (10.41%) Python
3 17 (6.32%) JCL
3 17 (6.32%) SQL
4 14 (5.20%) REXX
5 8 (2.97%) Java
5 8 (2.97%) Swift
6 5 (1.86%) Perl
6 5 (1.86%) T-SQL
7 3 (1.12%) JavaScript
8 2 (0.74%) Shell Script
Qualifications
1 97 (36.06%) Security Cleared
2 73 (27.14%) SC Cleared
3 39 (14.50%) Degree
4 24 (8.92%) DV Cleared
5 16 (5.95%) MCP
6 13 (4.83%) ITIL Foundation Certificate
7 8 (2.97%) SAP Certification
8 7 (2.60%) ITIL Certification
9 5 (1.86%) Computer Science Degree
9 5 (1.86%) MCSE
9 5 (1.86%) Microsoft Certification
10 3 (1.12%) BPSS Clearance
10 3 (1.12%) CCNA
10 3 (1.12%) Cisco Certification
11 2 (0.74%) DBS Check
11 2 (0.74%) Dell Certification
11 2 (0.74%) HNC
11 2 (0.74%) HND
11 2 (0.74%) Network+ Certification
12 1 (0.37%) Master's Degree
Quality Assurance & Compliance
1 13 (4.83%) SLA
2 7 (2.60%) QA
3 4 (1.49%) GDPR
4 3 (1.12%) Cyber Essentials
4 3 (1.12%) Data Quality
4 3 (1.12%) IASME
4 3 (1.12%) ISO/IEC 27001
5 1 (0.37%) Disclosure Scotland
5 1 (0.37%) GRC
System Software
1 29 (10.78%) Active Directory
2 22 (8.18%) NFS
3 17 (6.32%) Time Sharing Option
4 5 (1.86%) Docker
4 5 (1.86%) Virtual Desktop
5 4 (1.49%) GPFS
6 2 (0.74%) BitLocker
6 2 (0.74%) Virtual Machines
7 1 (0.37%) Hyper-V
Systems Management
1 18 (6.69%) Tivoli Storage Manager
2 15 (5.58%) Ansible
3 9 (3.35%) Active Directory Federation Services
4 8 (2.97%) Kubernetes
5 5 (1.86%) SysTrack
6 4 (1.49%) Veritas Storage Foundation
7 3 (1.12%) SCCM
7 3 (1.12%) Single Sign-On
8 2 (0.74%) CEMLI
8 2 (0.74%) Grafana
8 2 (0.74%) Nagios
8 2 (0.74%) Prometheus
8 2 (0.74%) Terraform
8 2 (0.74%) WSUS
8 2 (0.74%) ZABBIX
9 1 (0.37%) EMC NetWorker
9 1 (0.37%) Microsoft Intune
9 1 (0.37%) NetBackup
9 1 (0.37%) SCOM
Vendors
1 37 (13.75%) Microsoft
2 31 (11.52%) ServiceNow
3 26 (9.67%) IBM
4 25 (9.29%) Dell
5 21 (7.81%) Brocade
5 21 (7.81%) SAP
6 18 (6.69%) Broadcom
7 17 (6.32%) CA
8 13 (4.83%) Atlassian
9 11 (4.09%) HP
10 10 (3.72%) Citrix
10 10 (3.72%) Remedy
11 8 (2.97%) NetApp
11 8 (2.97%) Okta
12 6 (2.23%) Cisco
13 5 (1.86%) EMC
13 5 (1.86%) New Relic
13 5 (1.86%) OpenAI
13 5 (1.86%) Oracle
13 5 (1.86%) Veritas