Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £200, according to job vacancies posted in the 6 months leading up to 10 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 85 78 72
Rank change year-on-year -7 -6 +65
Contract jobs requiring a Support Engineer 506 703 993
As % of all contract jobs advertised in the UK excluding London 2.38% 3.09% 3.27%
As % of the Job Titles category 2.58% 3.29% 3.42%
Number of daily rates quoted 352 482 608
10th Percentile £133 £150 £133
25th Percentile £150 £175 £155
Median daily rate (50th Percentile) £200 £213 £195
Median % change year-on-year -5.88% +8.97% -2.50%
75th Percentile £282 £323 £275
90th Percentile £367 £450 £413
UK median daily rate £213 £250 £213
% change year-on-year -15.00% +17.65% -0.58%
Number of hourly rates quoted 36 42 94
10th Percentile £13.12 £13.80 £13.00
25th Percentile £18.00 £16.51 £15.53
Median hourly rate £24.18 £19.50 £17.50
Median % change year-on-year +24.00% +11.43% +9.38%
75th Percentile £43.75 £23.75 £21.04
90th Percentile £60.45 £37.98 £27.75
UK median hourly rate £22.40 £20.60 £17.53
% change year-on-year +8.74% +17.51% +9.56%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,645 21,400 29,059
% of contract IT jobs with a recognized job title 92.46% 94.21% 95.60%
Number of daily rates quoted 11,729 14,864 20,433
10th Percentile £213 £225 £206
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £591 £600 £575
90th Percentile £682 £688 £656
UK median daily rate £525 £539 £525
% change year-on-year -2.64% +2.71% +6.06%
Number of hourly rates quoted 2,508 1,094 1,379
10th Percentile £12.63 £13.41 £12.50
25th Percentile £15.91 £18.08 £15.00
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +7.99%
75th Percentile £62.50 £65.00 £46.88
90th Percentile £74.11 £75.50 £61.77
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 10 June 2024.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 10 June 2024.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -14 122 £215 -4.44% 168
Midlands -3 95 £200 -20.00% 85
North of England -22 83 £190 -13.64% 112
South West -22 65 £182 -9.25% 75
Scotland +46 60 £325 +62.50% 51
West Midlands -18 51 £200 -25.93% 38
East of England -8 49 £225 +17.65% 61
East Midlands +15 44 £200 -20.00% 47
North West -28 42 £160 -31.18% 59
Yorkshire -9 33 £200 -6.98% 40
Wales +24 23 £145 -12.12% 6
Northern Ireland -2 11 £140 -55.20% 12
North East +9 8 £175 -12.50% 14
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 10 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 273 (53.95%) Windows
2 175 (34.58%) Social Skills
3 174 (34.39%) Active Directory
4 159 (31.42%) Microsoft
5 158 (31.23%) Microsoft 365
6 138 (27.27%) Security Cleared
7 125 (24.70%) Windows 10
8 103 (20.36%) Customer Service
8 103 (20.36%) Problem-Solving
9 96 (18.97%) SCCM
10 90 (17.79%) SC Cleared
11 74 (14.62%) Azure
12 69 (13.64%) ITIL
13 65 (12.85%) Windows Server
14 57 (11.26%) Linux
15 53 (10.47%) Degree
16 51 (10.08%) SLA
16 51 (10.08%) Cisco
17 49 (9.68%) Microsoft Office
17 49 (9.68%) Microsoft Intune
18 45 (8.89%) Microsoft Exchange
18 45 (8.89%) VMware
19 44 (8.70%) Public Sector
20 43 (8.50%) Firewall
21 41 (8.10%) VPN
22 40 (7.91%) Telecoms
22 40 (7.91%) Manufacturing
22 40 (7.91%) PowerShell
23 39 (7.71%) DNS
24 37 (7.31%) Finance

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (8.89%) Microsoft Exchange
2 32 (6.32%) SharePoint
3 11 (2.17%) Confluence
4 10 (1.98%) IIS
5 5 (0.99%) JBoss
6 4 (0.79%) Blackberry Enterprise Server
6 4 (0.79%) Skype for Business
6 4 (0.79%) Tomcat
7 1 (0.20%) Exchange Server 2013
7 1 (0.20%) nginx
7 1 (0.20%) SharePoint Server
7 1 (0.20%) Site Server
Applications
1 49 (9.68%) Microsoft Office
2 8 (1.58%) Microsoft Excel
2 8 (1.58%) MS Visio
3 6 (1.19%) Microsoft PowerPoint
4 5 (0.99%) Microsoft Project
5 1 (0.20%) Acrobat
5 1 (0.20%) AutoCAD
5 1 (0.20%) PTC Creo
5 1 (0.20%) Spreadsheet
5 1 (0.20%) Windchill
Business Applications
1 5 (0.99%) Actimize
2 3 (0.59%) Dynamics CRM
3 2 (0.40%) Shopify
4 1 (0.20%) Elite 3E
4 1 (0.20%) Oracle EBS
Cloud Services
1 158 (31.23%) Microsoft 365
2 74 (14.62%) Azure
3 20 (3.95%) Entra ID
4 10 (1.98%) AWS
5 7 (1.38%) Power Platform
6 6 (1.19%) Azure Monitor
6 6 (1.19%) Azure Storage
7 5 (0.99%) OpenShift
8 4 (0.79%) Dynamics 365
8 4 (0.79%) WhatsApp
9 3 (0.59%) Azure DevOps
9 3 (0.59%) OneDrive
10 2 (0.40%) BigCommerce
10 2 (0.40%) IaaS
11 1 (0.20%) Azure AI
11 1 (0.20%) Azure Cognitive Services
11 1 (0.20%) ChatGPT
11 1 (0.20%) Nutanix
11 1 (0.20%) OCI
11 1 (0.20%) PowerApps
Communications & Networking
1 43 (8.50%) Firewall
2 41 (8.10%) VPN
3 39 (7.71%) DNS
4 32 (6.32%) WAN
5 28 (5.53%) LAN
6 24 (4.74%) DHCP
7 21 (4.15%) TCP/IP
7 21 (4.15%) Wi-Fi
8 19 (3.75%) Wireless
9 17 (3.36%) VLAN
10 15 (2.96%) VoIP
11 13 (2.57%) BGP
11 13 (2.57%) IPsec
12 12 (2.37%) Cisco Nexus
12 12 (2.37%) SAN
13 11 (2.17%) Ethernet
13 11 (2.17%) MPLS
14 10 (1.98%) Internet
14 10 (1.98%) Junos
14 10 (1.98%) SD-WAN
Database & Business Intelligence
1 8 (1.58%) Elasticsearch
1 8 (1.58%) SQL Server
2 7 (1.38%) Relational Database
3 6 (1.19%) Power BI
3 6 (1.19%) RDBMS
4 5 (0.99%) MySQL
4 5 (0.99%) PostgreSQL
5 2 (0.40%) MongoDB
6 1 (0.20%) Data Warehouse
6 1 (0.20%) Oracle Database
Development Applications
1 24 (4.74%) JIRA
2 6 (1.19%) Git
3 5 (0.99%) Bitbucket Server
3 5 (0.99%) CA Release Automation
3 5 (0.99%) Jenkins
3 5 (0.99%) SonarQube
3 5 (0.99%) Sonatype Nexus
3 5 (0.99%) TeamCity
4 1 (0.20%) GitLab
4 1 (0.20%) Hudson
4 1 (0.20%) SQL Server Management Studio (SSMS)
General
1 175 (34.58%) Social Skills
2 44 (8.70%) Public Sector
3 40 (7.91%) Manufacturing
3 40 (7.91%) Telecoms
4 37 (7.31%) Finance
5 34 (6.72%) Analytical Skills
6 26 (5.14%) Marketing
7 24 (4.74%) Organisational Skills
8 20 (3.95%) Electronics
9 13 (2.57%) Presentation Skills
10 12 (2.37%) Documentation Skills
11 10 (1.98%) Legal
12 6 (1.19%) Automotive
12 6 (1.19%) Police
13 5 (0.99%) Financial Institution
14 4 (0.79%) Banking
14 4 (0.79%) French Language
14 4 (0.79%) Law
14 4 (0.79%) Military
14 4 (0.79%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 11 (2.17%) Web Services
2 7 (1.38%) REST
3 6 (1.19%) ARM Templates
3 6 (1.19%) Elastic Stack
4 5 (0.99%) Spring Boot
5 4 (0.79%) .NET
5 4 (0.79%) CSS
6 3 (0.59%) Middleware
6 3 (0.59%) XML
7 2 (0.40%) 802.1X
7 2 (0.40%) VML
8 1 (0.20%) Apache NiFi
8 1 (0.20%) Hugging Face
8 1 (0.20%) LangChain
8 1 (0.20%) PyTorch
8 1 (0.20%) Software Packaging
8 1 (0.20%) TensorFlow
Miscellaneous
1 34 (6.72%) Data Centre
2 32 (6.32%) Driving Licence
3 23 (4.55%) PKI
4 20 (3.95%) Clustering
5 19 (3.75%) NHS
5 19 (3.75%) Self-Motivation
6 14 (2.77%) iPhone
7 12 (2.37%) iPad
8 11 (2.17%) Onboarding
9 9 (1.78%) Management Information System
10 8 (1.58%) CMDB
10 8 (1.58%) Data Protection Act
10 8 (1.58%) Linux Command Line
11 7 (1.38%) Video Conferencing
12 5 (0.99%) Fat Client
12 5 (0.99%) Life Science
12 5 (0.99%) Renewable Energy
12 5 (0.99%) Thin Client
13 4 (0.79%) BYOD
14 3 (0.59%) Client/Server
Operating Systems
1 273 (53.95%) Windows
2 125 (24.70%) Windows 10
3 65 (12.85%) Windows Server
4 57 (11.26%) Linux
5 35 (6.92%) Windows 7
6 22 (4.35%) Windows Server 2019
7 21 (4.15%) Red Hat Enterprise Linux
7 21 (4.15%) Windows Server 2012
8 19 (3.75%) Mac OS
9 18 (3.56%) Windows Server 2016
10 16 (3.16%) Apple iOS
11 15 (2.96%) Android
12 7 (1.38%) Solaris
13 6 (1.19%) Windows Vista
14 5 (0.99%) Mac OS X
15 4 (0.79%) VMS
16 3 (0.59%) Ubuntu
16 3 (0.59%) Windows Server 2008
17 2 (0.40%) CentOS
17 2 (0.40%) Windows 8
Processes & Methodologies
1 103 (20.36%) Customer Service
1 103 (20.36%) Problem-Solving
2 69 (13.64%) ITIL
3 28 (5.53%) Infrastructure Engineering
4 27 (5.34%) Business Intelligence
4 27 (5.34%) Migration
4 27 (5.34%) Service Management
5 24 (4.74%) Mobile Device Management
6 21 (4.15%) Break/Fix
7 20 (3.95%) Digital Marketing
7 20 (3.95%) Programme Management
8 19 (3.75%) Analytics
8 19 (3.75%) Decision-Making
8 19 (3.75%) Service Delivery
9 16 (3.16%) Asset Management
9 16 (3.16%) DevOps
9 16 (3.16%) Release Management
10 15 (2.96%) Proactive Monitoring
11 14 (2.77%) Continuous Improvement
11 14 (2.77%) Incident Management
Programming Languages
1 40 (7.91%) PowerShell
2 18 (3.56%) SQL
3 13 (2.57%) Python
4 7 (1.38%) C#
4 7 (1.38%) VB
5 6 (1.19%) Bicep
5 6 (1.19%) JavaScript
5 6 (1.19%) VBScript
6 5 (0.99%) Perl
7 2 (0.40%) Java
8 1 (0.20%) Bash
8 1 (0.20%) Kusto Query Language
8 1 (0.20%) Shell Script
Qualifications
1 138 (27.27%) Security Cleared
2 90 (17.79%) SC Cleared
3 53 (10.47%) Degree
4 36 (7.11%) DV Cleared
5 23 (4.55%) Cisco Certification
6 21 (4.15%) CCNA
7 16 (3.16%) Microsoft Certification
8 13 (2.57%) BPSS Clearance
9 12 (2.37%) DBS Check
10 8 (1.58%) MCSE
11 7 (1.38%) ITIL Foundation Certificate
12 6 (1.19%) CCNP
12 6 (1.19%) MCSA
12 6 (1.19%) RHCE
13 5 (0.99%) ITIL Certification
14 3 (0.59%) A+ Certification
14 3 (0.59%) MCP
15 2 (0.40%) Dell Certification
15 2 (0.40%) IBM Certification
15 2 (0.40%) RHCT
Quality Assurance & Compliance
1 51 (10.08%) SLA
2 5 (0.99%) GAMP
2 5 (0.99%) GxP
2 5 (0.99%) ISO 9000
3 2 (0.40%) Data Quality
3 2 (0.40%) ISO/IEC 27001
4 1 (0.20%) Cyber Essentials
4 1 (0.20%) QA
System Software
1 174 (34.39%) Active Directory
2 36 (7.11%) VMware Infrastructure
3 16 (3.16%) Hyper-V
4 10 (1.98%) Virtual Machines
5 8 (1.58%) KVM
6 7 (1.38%) VMware ESXi
7 6 (1.19%) Docker
7 6 (1.19%) Virtual Desktop
7 6 (1.19%) vSphere
8 5 (0.99%) VMware Workstation
9 3 (0.59%) BitLocker
9 3 (0.59%) Firmware
10 2 (0.40%) VMware NSX
Systems Management
1 96 (18.97%) SCCM
2 49 (9.68%) Microsoft Intune
3 18 (3.56%) WSUS
4 12 (2.37%) Kubernetes
5 11 (2.17%) Autotask
5 11 (2.17%) SCOM
6 9 (1.78%) Active Directory Federation Services
6 9 (1.78%) Jamf Pro
7 8 (1.58%) Failover Clustering
8 7 (1.38%) Nessus
8 7 (1.38%) OpenView
9 5 (0.99%) Kibana
9 5 (0.99%) Progress Chef
10 4 (0.79%) Ansible
10 4 (0.79%) vCenter Server
11 3 (0.59%) Red Hat Satellite
11 3 (0.59%) ZABBIX
12 1 (0.20%) McAfee ePO
12 1 (0.20%) Microsoft Clustering
12 1 (0.20%) Terraform
Vendors
1 159 (31.42%) Microsoft
2 51 (10.08%) Cisco
3 45 (8.89%) VMware
4 34 (6.72%) Apple
5 24 (4.74%) Red Hat
6 23 (4.55%) HP
7 22 (4.35%) SAP
8 16 (3.16%) Juniper
8 16 (3.16%) ServiceNow
9 14 (2.77%) Atlassian
10 8 (1.58%) Citrix
11 7 (1.38%) Datto
11 7 (1.38%) Oracle
11 7 (1.38%) Veeam
12 6 (1.19%) BT
12 6 (1.19%) Fujitsu
12 6 (1.19%) Samsung
13 5 (0.99%) AppDynamics
13 5 (0.99%) Dell
13 5 (0.99%) Splunk