Support Technician Contracts in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 316 321 395
Rank change year-on-year +5 +74 +14
Contract jobs requiring a Support Technician 75 123 113
As % of all contract jobs advertised in the UK excluding London 0.37% 0.53% 0.37%
As % of the Job Titles category 0.40% 0.56% 0.39%
Number of daily rates quoted 37 76 75
10th Percentile £129 £131 £136
25th Percentile £150 £158 £158
Median daily rate (50th Percentile) £200 £188 £170
Median % change year-on-year +6.52% +10.44% +7.94%
75th Percentile £223 £205 £195
90th Percentile £240 £227 £245
UK median daily rate £200 £198 £175
% change year-on-year +1.27% +12.86% +16.67%
Number of hourly rates quoted 21 10 10
10th Percentile - £15.10 £14.73
25th Percentile £7.43 £15.61 £16.25
Median hourly rate £11.50 £19.03 £18.25
Median % change year-on-year -39.57% +4.27% +13.18%
75th Percentile £15.65 £21.27 £20.38
90th Percentile £16.00 £26.68 £20.83
UK median hourly rate £11.50 £19.00 £20.00
% change year-on-year -39.47% -5.00% +29.37%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 18,752 21,824 29,184
% of contract IT jobs with a recognized job title 92.48% 94.30% 95.68%
Number of daily rates quoted 11,467 15,208 20,476
10th Percentile £213 £225 £204
25th Percentile £363 £394 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £595 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £543 £525
% change year-on-year -3.23% +3.33% +9.38%
Number of hourly rates quoted 2,268 1,112 1,441
10th Percentile £12.50 £13.41 £12.38
25th Percentile £15.74 £18.07 £14.51
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £61.60 £65.00 £45.00
90th Percentile £73.83 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £24.00
% change year-on-year -18.89% +87.50% +6.67%

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Technician in the UK excluding London.

Daily rate trend for Support Technician in the UK excluding London

Support Technician
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 19 May 2024.

Daily rate histogram for Support Technician in the UK excluding London

Support Technician
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Technician in the UK excluding London.

Hourly rate trend for Support Technician in the UK excluding London

Support Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +18 35 £200 -2.44% 40
North of England +46 22 £150 -14.29% 46
North West +21 10 £151 -6.92% 19
Midlands +23 9 £200 +29.03% 25
Yorkshire +22 6 £150 -33.33% 20
North East +20 6 - - 9
West Midlands +28 5 £206 - 8
East of England +11 5 £200 +6.67% 18
South West -1 5 £221 +60.91% 17
East Midlands +13 3 £160 +3.23% 17
Scotland +33 1 - - 7
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 19 May 2024, Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Technician in the job title.

1 41 (54.67%) Windows
2 37 (49.33%) Microsoft
3 28 (37.33%) Active Directory
4 26 (34.67%) Problem-Solving
5 25 (33.33%) Microsoft 365
6 20 (26.67%) Social Skills
7 16 (21.33%) Windows 10
8 14 (18.67%) Microsoft Office
9 13 (17.33%) Microsoft Intune
9 13 (17.33%) SCCM
10 10 (13.33%) Security Cleared
11 9 (12.00%) Linux
11 9 (12.00%) Wireless
11 9 (12.00%) Customer Service
12 8 (10.67%) Android
12 8 (10.67%) Analytical Skills
12 8 (10.67%) MobileIron
13 7 (9.33%) Mathematics
13 7 (9.33%) Windows Server
14 6 (8.00%) SLA
14 6 (8.00%) Network Security
14 6 (8.00%) Smartphone
14 6 (8.00%) Mac OS
14 6 (8.00%) Video Conferencing
14 6 (8.00%) SC Cleared
14 6 (8.00%) Azure
14 6 (8.00%) Driving Licence
15 5 (6.67%) Office Automation
15 5 (6.67%) iPhone
15 5 (6.67%) Self-Motivation

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.33%) Microsoft Exchange
2 1 (1.33%) IBM Domino
2 1 (1.33%) SharePoint
Applications
1 14 (18.67%) Microsoft Office
2 4 (5.33%) Microsoft Excel
3 3 (4.00%) Microsoft PowerPoint
4 1 (1.33%) Acrobat
Business Applications
1 1 (1.33%) Remedy ITSM
Cloud Services
1 25 (33.33%) Microsoft 365
2 6 (8.00%) Azure
3 2 (2.67%) Entra ID
4 1 (1.33%) OneDrive
4 1 (1.33%) Power Platform
4 1 (1.33%) PowerApps
4 1 (1.33%) SaaS
Communications & Networking
1 9 (12.00%) Wireless
2 6 (8.00%) Network Security
3 3 (4.00%) Cisco IOS
3 3 (4.00%) VoIP
4 1 (1.33%) DHCP
4 1 (1.33%) DNS
4 1 (1.33%) HTTP
4 1 (1.33%) HTTPS
4 1 (1.33%) IPsec
4 1 (1.33%) PBX
4 1 (1.33%) PSTN
4 1 (1.33%) SNMP
4 1 (1.33%) SSH
4 1 (1.33%) TCP/IP
4 1 (1.33%) WebEx
Development Applications
1 1 (1.33%) JIRA
1 1 (1.33%) MSI
General
1 20 (26.67%) Social Skills
2 8 (10.67%) Analytical Skills
3 4 (5.33%) Manufacturing
4 3 (4.00%) Aviation
5 2 (2.67%) Automotive
5 2 (2.67%) Public Sector
6 1 (1.33%) Documentation Skills
6 1 (1.33%) Electronics
6 1 (1.33%) Inclusion and Diversity
6 1 (1.33%) Retail
6 1 (1.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.33%) LDAP
1 1 (1.33%) Software Packaging
Miscellaneous
1 6 (8.00%) Driving Licence
1 6 (8.00%) Smartphone
1 6 (8.00%) Video Conferencing
2 5 (6.67%) iPhone
2 5 (6.67%) Self-Motivation
3 4 (5.33%) Onboarding
4 3 (4.00%) Video Editing
5 2 (2.67%) EPoS
5 2 (2.67%) Learning Management System
6 1 (1.33%) BYOD
6 1 (1.33%) iPad
6 1 (1.33%) Management Information System
6 1 (1.33%) PDA
6 1 (1.33%) Replication
Operating Systems
1 41 (54.67%) Windows
2 16 (21.33%) Windows 10
3 9 (12.00%) Linux
4 8 (10.67%) Android
5 7 (9.33%) Windows Server
6 6 (8.00%) Mac OS
7 2 (2.67%) Apple iOS
8 1 (1.33%) Ubuntu
8 1 (1.33%) Windows 7
8 1 (1.33%) Windows Server 2003
8 1 (1.33%) Windows Server 2008
8 1 (1.33%) Windows XP
Processes & Methodologies
1 26 (34.67%) Problem-Solving
2 9 (12.00%) Customer Service
3 7 (9.33%) Mathematics
4 5 (6.67%) Office Automation
5 4 (5.33%) Information Security
5 4 (5.33%) ITIL
5 4 (5.33%) Mobile Device Management
5 4 (5.33%) Service Delivery
5 4 (5.33%) Time Management
6 3 (4.00%) Decision-Making
7 2 (2.67%) Asset Management
7 2 (2.67%) Computer Science
7 2 (2.67%) Service Management
8 1 (1.33%) Agile
8 1 (1.33%) Business Development
8 1 (1.33%) ITSM
8 1 (1.33%) Malware Detection/Protection
8 1 (1.33%) Project Planning
8 1 (1.33%) Ticket Management
8 1 (1.33%) Vulnerability Scanning
Programming Languages
1 1 (1.33%) PowerShell
Qualifications
1 10 (13.33%) Security Cleared
2 6 (8.00%) SC Cleared
3 4 (5.33%) Degree
4 3 (4.00%) DBS Check
5 2 (2.67%) DV Cleared
6 1 (1.33%) Computer Science Degree
6 1 (1.33%) HNC
6 1 (1.33%) ITIL Certification
6 1 (1.33%) MCDST
6 1 (1.33%) MCP
6 1 (1.33%) Microsoft Certification
Quality Assurance & Compliance
1 6 (8.00%) SLA
2 3 (4.00%) Disclosure Scotland
3 1 (1.33%) Cyber Essentials
3 1 (1.33%) ISO/IEC 27001
System Software
1 28 (37.33%) Active Directory
2 1 (1.33%) NFS
2 1 (1.33%) Virtual Machines
2 1 (1.33%) VMware Infrastructure
Systems Management
1 13 (17.33%) Microsoft Intune
1 13 (17.33%) SCCM
2 2 (2.67%) Jamf Pro
3 1 (1.33%) vCenter Server
Vendors
1 37 (49.33%) Microsoft
2 8 (10.67%) MobileIron
3 4 (5.33%) Cisco
3 4 (5.33%) Citrix
4 3 (4.00%) Apple
4 3 (4.00%) Ariba
4 3 (4.00%) Polycom
4 3 (4.00%) SAP
5 1 (1.33%) Adobe
5 1 (1.33%) BT
5 1 (1.33%) Dell
5 1 (1.33%) HP
5 1 (1.33%) Intel
5 1 (1.33%) Lotus
5 1 (1.33%) McAfee
5 1 (1.33%) Peregrine
5 1 (1.33%) Remedy
5 1 (1.33%) VMware
5 1 (1.33%) Workday