1st Line Engineer Contracts

First Line Engineer
UK

The median First Line Engineer daily rate in the UK is £135 according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 523 654 719
Rank change year-on-year +131 +65 -90
Contract jobs requiring a 1st Line Engineer 75 58 134
As % of all contract jobs advertised in the UK 0.17% 0.097% 0.15%
As % of the Job Titles category 0.19% 0.10% 0.16%
Number of daily rates quoted 39 38 107
10th Percentile £104 £125 £113
25th Percentile £113 £142 £120
Median daily rate (50th Percentile) £135 £175 £140
Median % change year-on-year -22.86% +25.00% +7.69%
75th Percentile £164 £186 £184
90th Percentile £180 £194 £195
UK excluding London median daily rate £135 £165 £140
% change year-on-year -18.18% +17.86% +7.69%
Number of hourly rates quoted 3 8 6
10th Percentile - £13.40 £15.00
25th Percentile £16.25 £14.38 £15.50
Median hourly rate £17.50 £16.00 £19.50
Median % change year-on-year +9.38% -17.95% +32.20%
75th Percentile £18.88 £18.50 £31.88
90th Percentile £18.95 - £39.38
UK excluding London median hourly rate £17.50 £16.00 £17.00
% change year-on-year +9.38% -5.88% +25.93%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,362 56,304 84,700
% of contract IT jobs with a recognized job title 92.77% 94.61% 95.47%
Number of daily rates quoted 26,261 39,350 59,476
10th Percentile £275 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £735
UK excluding London median daily rate £492 £500 £475
% change year-on-year -1.60% +5.26% +11.76%
Number of hourly rates quoted 2,668 1,565 2,099
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.40 £15.50
Median hourly rate £36.02 £45.00 £23.50
Median % change year-on-year -19.95% +91.49% +3.14%
75th Percentile £60.75 £65.75 £48.88
90th Percentile £72.50 £75.75 £63.32
UK excluding London median hourly rate £39.50 £42.43 £19.50
% change year-on-year -6.91% +117.60% +2.63%

1st Line Engineer
Job Vacancy Trend

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 1st Line Engineer.

Daily rate trend for 1st Line Engineer in the UK

1st Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 1st Line Engineer over the 6 months to 1 May 2024.

Daily rate histogram for 1st Line Engineer in the UK

1st Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 1st Line Engineer.

Hourly rate trend for 1st Line Engineer in the UK

1st Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Engineer within the UK over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +141 66 £136 -22.14% 41
UK excluding London +68 58 £135 -18.18% 43
Midlands +38 22 £180 +29.73% 8
West Midlands +40 21 £180 - 3
Work from Home +134 15 £130 -25.71% 12
London +95 14 £131 -25.00% 2
North of England +38 14 £130 -25.71% 6
North West +30 8 £122 -30.29% 5
South East +23 8 £159 +5.83% 13
East of England +9 6 £135 -30.32% 5
Yorkshire +31 5 £130 -13.33% 1
Scotland +41 4 £126 - 1
South West +10 2 £138 -21.43% 6
North East - 2 £135 -
Northern Ireland - 2 £210 - 2
East Midlands +15 1 - - 5

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2024, 1st Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Engineer in the job title.

1 30 (40.00%) Microsoft 365
1 30 (40.00%) Social Skills
2 25 (33.33%) Windows
2 25 (33.33%) Active Directory
3 23 (30.67%) Microsoft
4 19 (25.33%) Self-Motivation
4 19 (25.33%) Customer Service
5 17 (22.67%) Impact Assessments
5 17 (22.67%) Firewall
5 17 (22.67%) CA
5 17 (22.67%) Time Management
5 17 (22.67%) PKI
6 15 (20.00%) Degree
6 15 (20.00%) Microsoft Office
7 12 (16.00%) Problem-Solving
8 11 (14.67%) SLA
9 10 (13.33%) Presentation Skills
10 9 (12.00%) Decision-Making
10 9 (12.00%) Cisco
10 9 (12.00%) Windows 7
10 9 (12.00%) ServiceNow
10 9 (12.00%) Analytical Skills
11 8 (10.67%) ITIL
11 8 (10.67%) Microsoft Excel
11 8 (10.67%) WhatsApp
11 8 (10.67%) Organisational Skills
12 7 (9.33%) Apple
13 6 (8.00%) OneDrive
13 6 (8.00%) Windows 10
13 6 (8.00%) Cisco Certification

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.33%) Microsoft Exchange
1 4 (5.33%) SharePoint
2 1 (1.33%) Site Server
Applications
1 15 (20.00%) Microsoft Office
2 8 (10.67%) Microsoft Excel
3 3 (4.00%) Microsoft PowerPoint
3 3 (4.00%) Microsoft Project
Cloud Services
1 30 (40.00%) Microsoft 365
2 8 (10.67%) WhatsApp
3 6 (8.00%) OneDrive
4 4 (5.33%) Azure
5 1 (1.33%) Cloud Computing
Communications & Networking
1 17 (22.67%) Firewall
2 4 (5.33%) DHCP
2 4 (5.33%) VPN
3 3 (4.00%) DNS
3 3 (4.00%) Remote Desktop
3 3 (4.00%) Wi-Fi
4 2 (2.67%) Network Security
5 1 (1.33%) LAN
5 1 (1.33%) NAS
5 1 (1.33%) SAN
5 1 (1.33%) WAN
Development Applications
1 1 (1.33%) Hudson
General
1 30 (40.00%) Social Skills
2 10 (13.33%) Presentation Skills
3 9 (12.00%) Analytical Skills
4 8 (10.67%) Organisational Skills
5 5 (6.67%) Public Sector
6 4 (5.33%) Finance
7 3 (4.00%) Legal
7 3 (4.00%) Retail
8 2 (2.67%) Advertising
8 2 (2.67%) Telecoms
9 1 (1.33%) Electronics
9 1 (1.33%) Manufacturing
9 1 (1.33%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.33%) .NET
1 1 (1.33%) Middleware
1 1 (1.33%) XMPP
Miscellaneous
1 19 (25.33%) Self-Motivation
2 17 (22.67%) PKI
3 3 (4.00%) Data Centre
3 3 (4.00%) iPhone
4 2 (2.67%) Onboarding
5 1 (1.33%) BYOD
5 1 (1.33%) Client/Server
5 1 (1.33%) Management Information System
5 1 (1.33%) SCADA
5 1 (1.33%) Virtual Team
Operating Systems
1 25 (33.33%) Windows
2 9 (12.00%) Windows 7
3 6 (8.00%) Windows 10
4 3 (4.00%) Android
4 3 (4.00%) Mac OS
4 3 (4.00%) Windows Server 2008
5 2 (2.67%) Apple iOS
5 2 (2.67%) Mac OS X
6 1 (1.33%) Unix
6 1 (1.33%) Windows Server
6 1 (1.33%) Windows Server 2016
6 1 (1.33%) Windows Server 2019
Processes & Methodologies
1 19 (25.33%) Customer Service
2 17 (22.67%) Impact Assessments
2 17 (22.67%) Time Management
3 12 (16.00%) Problem-Solving
4 9 (12.00%) Decision-Making
5 8 (10.67%) ITIL
6 5 (6.67%) Continuous Improvement
7 4 (5.33%) Customer Experience
7 4 (5.33%) Customer Requirements
7 4 (5.33%) Inventory Management
7 4 (5.33%) Proactive Maintenance
7 4 (5.33%) Proactive Monitoring
7 4 (5.33%) Service Management
7 4 (5.33%) User Experience
8 3 (4.00%) Asset Management
8 3 (4.00%) Project Delivery
9 2 (2.67%) Computer Science
9 2 (2.67%) Data Protection
9 2 (2.67%) Incident Management
9 2 (2.67%) Software Deployment
Programming Languages
1 1 (1.33%) C#
1 1 (1.33%) Java
1 1 (1.33%) SQL
1 1 (1.33%) VB
Qualifications
1 15 (20.00%) Degree
2 6 (8.00%) Cisco Certification
3 5 (6.67%) CCNA
3 5 (6.67%) SC Cleared
3 5 (6.67%) Security Cleared
4 3 (4.00%) A+ Certification
4 3 (4.00%) DBS Check
4 3 (4.00%) Microsoft Certification
5 2 (2.67%) CompTIA Security+
6 1 (1.33%) ITIL Certification
6 1 (1.33%) MCITP
Quality Assurance & Compliance
1 11 (14.67%) SLA
2 1 (1.33%) ISO/IEC 27001
System Software
1 25 (33.33%) Active Directory
2 1 (1.33%) VMware Infrastructure
2 1 (1.33%) vSphere
Systems Management
1 4 (5.33%) SCCM
2 2 (2.67%) Microsoft Intune
2 2 (2.67%) Systems Management Server (SMS)
3 1 (1.33%) WSUS
Vendors
1 23 (30.67%) Microsoft
2 17 (22.67%) CA
3 9 (12.00%) Cisco
3 9 (12.00%) ServiceNow
4 7 (9.33%) Apple
5 3 (4.00%) Citrix
5 3 (4.00%) Juniper
5 3 (4.00%) Mitel
5 3 (4.00%) Progress
6 1 (1.33%) BMC
6 1 (1.33%) SAP
6 1 (1.33%) Veeam
6 1 (1.33%) VMware