First Line Support Engineer
UK
The median First Line Support Engineer daily rate in the UK is £133 according to job vacancies posted during the 6 months to 1 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 554 | 674 | 755 |
| Rank change year-on-year | +120 | +81 | -106 |
| Contract jobs requiring a 1st Line Support Engineer | 44 | 38 | 98 |
| As % of all contract jobs advertised in the UK | 0.10% | 0.064% | 0.11% |
| As % of the Job Titles category | 0.11% | 0.067% | 0.12% |
| Number of daily rates quoted | 30 | 33 | 78 |
| 10th Percentile | £104 | £125 | £117 |
| 25th Percentile | £113 | £150 | £127 |
| Median daily rate (50th Percentile) | £133 | £175 | £140 |
| Median % change year-on-year | -24.29% | +25.00% | - |
| 75th Percentile | £165 | £188 | £180 |
| 90th Percentile | £182 | £194 | £195 |
| UK excluding London median daily rate | £130 | £163 | £140 |
| % change year-on-year | -20.00% | +16.07% | -0.88% |
| Number of hourly rates quoted | 3 | 2 | 5 |
| 10th Percentile | - | £14.55 | - |
| 25th Percentile | £16.25 | £14.63 | £15.50 |
| Median hourly rate | £17.50 | £15.00 | £22.00 |
| Median % change year-on-year | +16.67% | -31.82% | +62.96% |
| 75th Percentile | £18.88 | £15.38 | £35.00 |
| 90th Percentile | £18.95 | £15.45 | £40.25 |
| UK excluding London median hourly rate | £17.50 | £15.00 | £17.00 |
| % change year-on-year | +16.67% | -11.76% | +25.93% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,362 | 56,304 | 84,700 |
| % of contract IT jobs with a recognized job title | 92.77% | 94.61% | 95.47% |
| Number of daily rates quoted | 26,261 | 39,350 | 59,476 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £735 |
| UK excluding London median daily rate | £492 | £500 | £475 |
| % change year-on-year | -1.60% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,668 | 1,565 | 2,099 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.40 | £15.50 |
| Median hourly rate | £36.02 | £45.00 | £23.50 |
| Median % change year-on-year | -19.95% | +91.49% | +3.14% |
| 75th Percentile | £60.75 | £65.75 | £48.88 |
| 90th Percentile | £72.50 | £75.75 | £63.32 |
| UK excluding London median hourly rate | £39.50 | £42.43 | £19.50 |
| % change year-on-year | -6.91% | +117.60% | +2.63% |
1st Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st Line Support Engineer
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +132 | 37 | £135 | -22.86% | 26 |
| UK excluding London | +56 | 30 | £130 | -20.00% | 28 |
| London | +96 | 13 | £138 | -21.43% | 2 |
| Work from Home | +129 | 9 | £145 | -17.14% | 7 |
| North of England | +33 | 8 | £130 | -25.71% | 3 |
| Midlands | +32 | 6 | £180 | +60.00% | 4 |
| West Midlands | +32 | 5 | £180 | - | |
| South East | +21 | 5 | £190 | +26.67% | 10 |
| East of England | +12 | 5 | £128 | -33.77% | 4 |
| Scotland | +41 | 4 | £126 | - | |
| North West | +27 | 4 | £122 | -30.29% | 3 |
| Yorkshire | +29 | 3 | £130 | -13.33% | |
| Northern Ireland | - | 2 | £210 | - | 2 |
| East Midlands | +17 | 1 | - | - | 4 |
| North East | - | 1 | £180 | - |
1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2024, 1st Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Support Engineer in the job title.
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1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: