First Line Support Engineer
UK
The median First Line Support Engineer daily rate in the UK is £130 according to job vacancies posted during the 6 months to 2 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 541 | 648 | 754 |
| Rank change year-on-year | +107 | +106 | -62 |
| Contract jobs requiring a 1st Line Support Engineer | 38 | 36 | 87 |
| As % of all contract jobs advertised in the UK | 0.088% | 0.064% | 0.099% |
| As % of the Job Titles category | 0.095% | 0.068% | 0.10% |
| Number of daily rates quoted | 25 | 31 | 70 |
| 10th Percentile | £104 | £125 | £120 |
| 25th Percentile | £110 | £150 | £129 |
| Median daily rate (50th Percentile) | £130 | £175 | £150 |
| Median % change year-on-year | -25.71% | +16.67% | -3.23% |
| 75th Percentile | £163 | £188 | £187 |
| 90th Percentile | £189 | £200 | £196 |
| UK excluding London median daily rate | £126 | £175 | £150 |
| % change year-on-year | -28.00% | +16.67% | -16.67% |
| Number of hourly rates quoted | 1 | 1 | 5 |
| 10th Percentile | - | - | - |
| 25th Percentile | £23.13 | - | £15.50 |
| Median hourly rate | £26.25 | £15.00 | £22.00 |
| Median % change year-on-year | +75.00% | -31.82% | +62.96% |
| 75th Percentile | £29.38 | - | £35.00 |
| 90th Percentile | - | - | £40.25 |
| UK excluding London median hourly rate | - | £15.00 | £17.00 |
| % change year-on-year | - | -11.76% | +25.93% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,001 | 53,325 | 83,708 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,880 | 37,256 | 59,003 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +9.45% |
| Number of hourly rates quoted | 2,851 | 1,473 | 1,957 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £25.00 |
| Median % change year-on-year | -16.67% | +80.00% | +14.34% |
| 75th Percentile | £61.60 | £65.75 | £49.41 |
| 90th Percentile | £73.75 | £76.45 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
1st Line Support Engineer
Job Vacancy Trend
Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised.
1st Line Support Engineer
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st Line Support Engineer.
1st Line Support Engineer
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the UK over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +94 | 33 | £133 | -24.29% | 40 |
| UK excluding London | +51 | 23 | £126 | -28.00% | 35 |
| London | +100 | 15 | £144 | -17.71% | 8 |
| North of England | +31 | 7 | £130 | -25.71% | 5 |
| Midlands | +29 | 7 | - | - | 6 |
| Work from Home | +111 | 5 | £107 | -39.14% | 7 |
| West Midlands | +16 | 4 | - | - | 1 |
| Scotland | - | 4 | £126 | - | 2 |
| Yorkshire | +23 | 3 | £130 | -13.33% | 1 |
| North West | +15 | 3 | £122 | -30.29% | 4 |
| East of England | +9 | 3 | £104 | -46.24% | 4 |
| East Midlands | - | 3 | - | - | 5 |
| South East | +8 | 1 | - | - | 16 |
| North East | - | 1 | £180 | - | |
| Northern Ireland | - | 1 | - | - | 1 |
1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 June 2024, 1st Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Support Engineer in the job title.
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1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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