Second Line Desktop Support
UK
The median Second Line Desktop Support daily rate in the UK is £190 according to job vacancies posted during the 6 months to 12 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 12 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 555 | 622 | 734 |
| Rank change year-on-year | +67 | +112 | -83 |
| Contract jobs requiring a 2nd Line Desktop Support | 31 | 76 | 132 |
| As % of all contract jobs advertised in the UK | 0.072% | 0.13% | 0.15% |
| As % of the Job Titles category | 0.078% | 0.14% | 0.16% |
| Number of daily rates quoted | 29 | 49 | 88 |
| 10th Percentile | £150 | £176 | £134 |
| 25th Percentile | £155 | £200 | £180 |
| Median daily rate (50th Percentile) | £190 | £205 | £199 |
| Median % change year-on-year | -7.40% | +3.24% | +20.27% |
| 75th Percentile | £208 | £250 | £249 |
| 90th Percentile | £211 | £288 | £250 |
| UK excluding London median daily rate | £195 | £204 | £190 |
| % change year-on-year | -4.41% | +7.37% | +35.71% |
| Number of hourly rates quoted | 0 | 2 | 18 |
| 10th Percentile | - | £18.93 | £14.31 |
| 25th Percentile | - | £19.56 | £16.15 |
| Median hourly rate | - | £21.25 | £18.00 |
| Median % change year-on-year | - | +18.06% | -14.49% |
| 75th Percentile | - | £23.06 | £21.00 |
| 90th Percentile | - | £23.78 | £22.48 |
| UK excluding London median hourly rate | - | £19.00 | £17.75 |
| % change year-on-year | - | +7.04% | -15.68% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,893 | 55,060 | 83,598 |
| % of contract IT jobs with a recognized job title | 92.76% | 94.65% | 95.41% |
| Number of daily rates quoted | 25,957 | 38,445 | 58,715 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,673 | 1,534 | 2,047 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.89 |
| Median hourly rate | £37.50 | £45.00 | £23.91 |
| Median % change year-on-year | -16.67% | +88.21% | +5.89% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.90 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +2.56% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +64 | 30 | £190 | -7.36% | 3 |
| UK excluding London | +38 | 22 | £195 | -4.41% | 2 |
| London | +76 | 9 | £160 | -36.00% | 1 |
| North of England | +27 | 9 | £195 | +20.00% | |
| South West | +9 | 7 | £190 | -6.86% | 1 |
| South East | -1 | 5 | £205 | - | 1 |
| Yorkshire | +23 | 4 | £198 | - | |
| North West | +24 | 3 | £122 | -9.63% | |
| Work from Home | +85 | 2 | £185 | -9.31% | |
| North East | +14 | 2 | £195 | +2.63% | |
| Northern Ireland | - | 1 | - | - |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 May 2024, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: