Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 399 536 664
Rank change year-on-year +137 +128 -64
Contract jobs citing Break/Fix 194 172 183
As % of all contract jobs advertised in the UK 0.45% 0.30% 0.21%
As % of the Processes & Methodologies category 0.52% 0.33% 0.23%
Number of daily rates quoted 102 133 106
10th Percentile £105 £105 £130
25th Percentile £130 £130 £145
Median daily rate (50th Percentile) £180 £165 £200
Median % change year-on-year +9.09% -17.50% +37.93%
75th Percentile £300 £210 £295
90th Percentile £608 £568 £418
UK excluding London median daily rate £200 £167 £200
% change year-on-year +19.76% -16.50% +42.86%
Number of hourly rates quoted 56 4 14
10th Percentile £11.75 £14.49 £10.83
25th Percentile £13.25 £15.61 £13.87
Median hourly rate £17.50 £17.61 £16.28
Median % change year-on-year -0.62% +8.15% +38.22%
75th Percentile £19.50 £21.25 £18.70
90th Percentile £23.97 £21.26 £23.70
UK excluding London median hourly rate £16.50 £17.61 £15.74
% change year-on-year -6.30% +11.88% +33.62%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,140 52,105 79,027
As % of all contract IT jobs advertised in the UK 86.25% 89.83% 90.58%
Number of daily rates quoted 23,924 36,124 55,482
10th Percentile £300 £325 £340
25th Percentile £413 £438 £426
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +8.72%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 2,439 1,724 1,874
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.17 £15.50
Median hourly rate £36.50 £36.00 £25.18
Median % change year-on-year +1.39% +42.97% +2.78%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.00 £35.00 £20.00
% change year-on-year +8.57% +75.00% -6.98%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 9 May 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +79 154 £200 +19.76% 72
England +113 140 £175 +1.45% 72
Scotland +74 48 £200 +25.00% 19
South East +43 42 £500 +189.86% 15
London +85 40 £150 -0.83% 14
North of England +42 40 £126 -3.08% 10
Yorkshire +30 21 £160 +45.12% 2
Work from Home +130 19 £500 +33.33% 5
North West +20 17 £126 -42.73% 8
South West +14 11 £110 -45.00% 13
Wales +15 4 - -
East of England +1 4 £125 -13.79% 14
Midlands +12 3 £104 -81.18% 4
East Midlands +8 3 £104 -82.38% 3
North East +10 2 - -
Northern Ireland +6 2 £143 -

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.64%) Blackberry Enterprise Server
2 2 (1.03%) Microsoft Exchange
3 1 (0.52%) SharePoint
Applications
1 13 (6.70%) Microsoft Office
2 1 (0.52%) Microsoft Excel
2 1 (0.52%) Spreadsheet
Business Applications
1 2 (1.03%) SAP S/4HANA
Cloud Services
1 22 (11.34%) Azure
2 14 (7.22%) OCI
3 12 (6.19%) Microsoft 365
4 6 (3.09%) Azure DevOps
5 5 (2.58%) Azure API Management
5 5 (2.58%) Azure Data Factory
5 5 (2.58%) Azure Functions
5 5 (2.58%) Azure Key Vault
5 5 (2.58%) Azure Logic Apps
5 5 (2.58%) Azure Monitor
5 5 (2.58%) Serverless
6 1 (0.52%) Entra ID
6 1 (0.52%) Figma
6 1 (0.52%) npm
6 1 (0.52%) PaaS
6 1 (0.52%) SaaS
Communications & Networking
1 27 (13.92%) SAN
2 24 (12.37%) DHCP
2 24 (12.37%) DNS
3 15 (7.73%) ATM
4 14 (7.22%) Firewall
5 13 (6.70%) VPN
6 12 (6.19%) LAN
7 11 (5.67%) WAN
7 11 (5.67%) Wi-Fi
8 5 (2.58%) 3G
9 4 (2.06%) 2G
9 4 (2.06%) 4G
9 4 (2.06%) Ethernet
9 4 (2.06%) SDH
10 3 (1.55%) Internet
11 1 (0.52%) iSCSI
11 1 (0.52%) WebEx
Database & Business Intelligence
1 5 (2.58%) Azure SQL Database
1 5 (2.58%) SQL Server
2 3 (1.55%) NoSQL
2 3 (1.55%) SQL Server Integration Services
Development Applications
1 6 (3.09%) Visual Studio
2 5 (2.58%) JIRA
3 1 (0.52%) rollup.js
3 1 (0.52%) webpack
General
1 60 (30.93%) Analytical Skills
2 45 (23.20%) Social Skills
3 37 (19.07%) Public Sector
4 11 (5.67%) Finance
5 9 (4.64%) Retail
6 6 (3.09%) Organisational Skills
7 4 (2.06%) Presentation Skills
8 3 (1.55%) Inclusion and Diversity
9 1 (0.52%) French Language
9 1 (0.52%) Legal
9 1 (0.52%) Manufacturing
9 1 (0.52%) Pharmaceutical
9 1 (0.52%) Telecoms
Job Titles
1 68 (35.05%) IT Engineer
2 55 (28.35%) Field Engineer
3 53 (27.32%) Field Service Engineer
4 26 (13.40%) Support Engineer
5 24 (12.37%) Desktop Engineer
6 22 (11.34%) Desktop Support
7 15 (7.73%) Break Fix Engineer
7 15 (7.73%) Infrastructure Engineer
8 13 (6.70%) Desktop Support Engineer
9 12 (6.19%) IT Technician
10 11 (5.67%) IT Support
11 10 (5.15%) Storage Engineer
12 9 (4.64%) Network Engineer
12 9 (4.64%) Server Engineer
13 7 (3.61%) Deskside Engineer
13 7 (3.61%) Hardware Engineer
13 7 (3.61%) IT Support Engineer
14 6 (3.09%) Data Centre Engineer
15 5 (2.58%) Developer
15 5 (2.58%) Mobile Engineer
Libraries, Frameworks & Software Standards
1 5 (2.58%) ARM Templates
2 3 (1.55%) .NET
2 3 (1.55%) JSON
2 3 (1.55%) OAuth
2 3 (1.55%) OpenID
2 3 (1.55%) REST
2 3 (1.55%) SOAP
2 3 (1.55%) XML
3 1 (0.52%) CSS
3 1 (0.52%) EDI
3 1 (0.52%) Enzyme
3 1 (0.52%) Jest
3 1 (0.52%) Next.js
3 1 (0.52%) React
3 1 (0.52%) Redux
3 1 (0.52%) SAP ALE
3 1 (0.52%) Sass
Miscellaneous
1 47 (24.23%) Analytical Mindset
2 36 (18.56%) Data Centre
3 15 (7.73%) Driving Licence
4 11 (5.67%) EPoS
5 9 (4.64%) Smartphone
6 6 (3.09%) Blackberry
6 6 (3.09%) Distributed Systems
6 6 (3.09%) Self-Motivation
7 4 (2.06%) Data Protection Act
8 2 (1.03%) CMDB
8 2 (1.03%) iPhone
8 2 (1.03%) Video Conferencing
9 1 (0.52%) Biopharmaceutical
9 1 (0.52%) Cloud Native
9 1 (0.52%) Enterprise Software
9 1 (0.52%) Enterprise Storage
9 1 (0.52%) Management Information System
9 1 (0.52%) Smartcard
9 1 (0.52%) W3C
Operating Systems
1 50 (25.77%) Windows
2 35 (18.04%) Windows 10
3 19 (9.79%) Linux
4 15 (7.73%) Windows 7
5 14 (7.22%) Windows Server
5 14 (7.22%) Windows Server 2012
5 14 (7.22%) Windows Server 2016
5 14 (7.22%) Windows Server 2019
5 14 (7.22%) Windows XP
6 7 (3.61%) Android
6 7 (3.61%) Unix
7 6 (3.09%) Mac OS X
7 6 (3.09%) Windows 8
8 1 (0.52%) Apple iOS
Processes & Methodologies
1 85 (43.81%) Problem-Solving
2 65 (33.51%) Customer Service
3 33 (17.01%) ITIL
4 23 (11.86%) Proactive Monitoring
5 19 (9.79%) Disaster Recovery
6 17 (8.76%) Server Management
7 15 (7.73%) Infrastructure Engineering
7 15 (7.73%) Project Management
8 14 (7.22%) Converged Infrastructure
8 14 (7.22%) Performance Monitoring
8 14 (7.22%) Performance Tuning
8 14 (7.22%) Service Delivery
8 14 (7.22%) Storage Management
9 12 (6.19%) Preventative Maintenance
10 11 (5.67%) Incident Management
11 10 (5.15%) Inventory Management
12 6 (3.09%) Application Security
12 6 (3.09%) CI/CD
12 6 (3.09%) Infrastructure as Code
12 6 (3.09%) Project Delivery
Programming Languages
1 19 (9.79%) PowerShell
2 3 (1.55%) C#
2 3 (1.55%) SQL
Qualifications
1 46 (23.71%) Security Cleared
2 43 (22.16%) SC Cleared
3 21 (10.82%) CCNA
3 21 (10.82%) Cisco Certification
4 17 (8.76%) A+ Certification
5 16 (8.25%) Degree
6 14 (7.22%) CCNP
6 14 (7.22%) DV Cleared
7 8 (4.12%) Microsoft Certification
8 7 (3.61%) MCSE
8 7 (3.61%) Network+ Certification
9 2 (1.03%) BPSS Clearance
9 2 (1.03%) DBS Check
10 1 (0.52%) SAP Certification
10 1 (0.52%) Server+ Certification
Quality Assurance & Compliance
1 9 (4.64%) SLA
2 1 (0.52%) Accessibility
2 1 (0.52%) GxP
2 1 (0.52%) QA
System Software
1 35 (18.04%) Active Directory
2 15 (7.73%) VMware Infrastructure
3 14 (7.22%) Hyper-V
3 14 (7.22%) VMware ESXi
4 3 (1.55%) Firmware
5 1 (0.52%) NFS
Systems Management
1 25 (12.89%) SCCM
2 14 (7.22%) EMC NetWorker
2 14 (7.22%) NetBackup
2 14 (7.22%) SCOM
2 14 (7.22%) vCenter Server
2 14 (7.22%) WSUS
3 3 (1.55%) Dell DRAC
4 1 (0.52%) Microsoft Intune
4 1 (0.52%) Single Sign-On
Vendors
1 39 (20.10%) Cisco
2 35 (18.04%) Microsoft
3 32 (16.49%) Dell
4 25 (12.89%) HP
4 25 (12.89%) Juniper
5 21 (10.82%) ServiceNow
6 15 (7.73%) EMC
6 15 (7.73%) VMware
7 14 (7.22%) 3PAR
7 14 (7.22%) Extreme Networks
7 14 (7.22%) Oracle
7 14 (7.22%) Palo Alto
7 14 (7.22%) Symantec
7 14 (7.22%) Veeam
8 13 (6.70%) Meraki
9 11 (5.67%) 3Com
9 11 (5.67%) Aruba
9 11 (5.67%) Brocade
9 11 (5.67%) Citrix
10 7 (3.61%) Adobe