CRM Analyst Contracts

Customer Relationship Management Analyst
UK

The median Customer Relationship Management Analyst daily rate in the UK is £450 according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 551 663 754
Rank change year-on-year +112 +91 -98
Contract jobs requiring a CRM Analyst 28 38 95
As % of all contract jobs advertised in the UK 0.066% 0.067% 0.11%
As % of the Job Titles category 0.071% 0.071% 0.11%
Number of daily rates quoted 19 25 69
10th Percentile £376 £363 £350
25th Percentile £401 £413 £375
Median daily rate (50th Percentile) £450 £450 £465
Median % change year-on-year - -3.23% +12.73%
75th Percentile £513 £550 £544
90th Percentile £560 £613 £588
UK excluding London median daily rate £425 £425 £500
% change year-on-year - -15.00% +17.65%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - - £31.25
Median hourly rate - £35.00 £32.50
Median % change year-on-year - +7.69% -
75th Percentile - - £33.75
90th Percentile - - -
UK excluding London median hourly rate - - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,532 53,805 83,473
% of contract IT jobs with a recognized job title 92.79% 94.61% 95.40%
Number of daily rates quoted 25,714 37,580 58,666
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.82% +2.90% +9.38%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,672 1,503 2,037
10th Percentile £12.82 £14.25 £12.50
25th Percentile £16.29 £19.30 £15.75
Median hourly rate £36.50 £45.00 £23.91
Median % change year-on-year -18.89% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.90 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

CRM Analyst
Job Vacancy Trend

Job postings that featured CRM Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing CRM Analyst.

Daily rate trend for CRM Analyst in the UK

CRM Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing CRM Analyst over the 6 months to 17 May 2024.

Daily rate histogram for CRM Analyst in the UK

CRM Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing CRM Analyst.

Hourly rate trend for CRM Analyst in the UK

CRM Analyst
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM Analyst within the UK over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +97 20 £450 - 12
Work from Home +122 16 £500 +11.11% 4
UK excluding London +65 11 £425 - 7
London +66 7 £500 +11.11% 5
Midlands +30 4 £450 +5.88% 3
East of England - 3 £400 -
West Midlands +24 2 - - 1
East Midlands +14 2 £450 -18.18% 2
North West - 2 £414 -
North of England - 2 £414 -
Scotland +45 1 £375 -31.82%
South East +16 1 £500 -23.08% 4

CRM Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 17 May 2024, CRM Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring CRM Analyst in the job title.

1 28 (100.00%) CRM
2 14 (50.00%) Agile
3 11 (39.29%) Social Skills
4 10 (35.71%) Dynamics CRM
5 9 (32.14%) Microsoft
6 7 (25.00%) Business Analysis
6 7 (25.00%) Dynamics 365
7 6 (21.43%) User Acceptance Testing
7 6 (21.43%) User Stories
7 6 (21.43%) Stakeholder Management
7 6 (21.43%) Marketing
8 5 (17.86%) Local Government
8 5 (17.86%) Scrum
8 5 (17.86%) Analytical Skills
8 5 (17.86%) Customer Service
9 4 (14.29%) Functional Testing
9 4 (14.29%) Migration
9 4 (14.29%) Degree
9 4 (14.29%) ERP
9 4 (14.29%) Finance
10 3 (10.71%) Salesforce
10 3 (10.71%) Project Management
10 3 (10.71%) JIRA
10 3 (10.71%) Billing
10 3 (10.71%) Data Migration
10 3 (10.71%) Translating Business Requirements
10 3 (10.71%) Scaled Agile Framework
11 2 (7.14%) Problem-Solving
11 2 (7.14%) Organisational Skills
11 2 (7.14%) Product Ownership

CRM Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) Confluence
1 1 (3.57%) SAS
Applications
1 2 (7.14%) Microsoft Office
2 1 (3.57%) Microsoft Excel
2 1 (3.57%) Microsoft Project
2 1 (3.57%) MS Visio
Business Applications
1 10 (35.71%) Dynamics CRM
2 1 (3.57%) Salesforce CRM
2 1 (3.57%) SAP CRM
Cloud Services
1 7 (25.00%) Dynamics 365
2 1 (3.57%) AWS
2 1 (3.57%) Azure
2 1 (3.57%) Azure DevOps
2 1 (3.57%) Bloomreach
2 1 (3.57%) Miro
2 1 (3.57%) Oracle CX
2 1 (3.57%) Power Platform
2 1 (3.57%) Snowflake
Database & Business Intelligence
1 1 (3.57%) Data Lake
1 1 (3.57%) Data Mining
1 1 (3.57%) Power BI
1 1 (3.57%) Tableau
Development Applications
1 3 (10.71%) JIRA
2 2 (7.14%) Zephyr
3 1 (3.57%) Selenium
3 1 (3.57%) TestComplete
3 1 (3.57%) Visual Studio Team System
General
1 11 (39.29%) Social Skills
2 6 (21.43%) Marketing
3 5 (17.86%) Analytical Skills
3 5 (17.86%) Local Government
4 4 (14.29%) Finance
5 3 (10.71%) Billing
6 2 (7.14%) Organisational Skills
6 2 (7.14%) Telecoms
7 1 (3.57%) Inclusion and Diversity
7 1 (3.57%) Law
7 1 (3.57%) Legal
7 1 (3.57%) Manufacturing
7 1 (3.57%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (3.57%) Middleware
Miscellaneous
1 2 (7.14%) Product Ownership
2 1 (3.57%) Learning Management System
Processes & Methodologies
1 28 (100.00%) CRM
2 14 (50.00%) Agile
3 7 (25.00%) Business Analysis
4 6 (21.43%) Stakeholder Management
4 6 (21.43%) User Acceptance Testing
4 6 (21.43%) User Stories
5 5 (17.86%) Customer Service
5 5 (17.86%) Scrum
6 4 (14.29%) ERP
6 4 (14.29%) Functional Testing
6 4 (14.29%) Migration
7 3 (10.71%) Data Migration
7 3 (10.71%) Project Management
7 3 (10.71%) Scaled Agile Framework
7 3 (10.71%) Translating Business Requirements
8 2 (7.14%) B2C
8 2 (7.14%) Data Modelling
8 2 (7.14%) Epics
8 2 (7.14%) Marketing Automation
8 2 (7.14%) Problem-Solving
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 4 (14.29%) Degree
2 1 (3.57%) ISEB
Quality Assurance & Compliance
1 2 (7.14%) PMO
2 1 (3.57%) GDPR
Vendors
1 9 (32.14%) Microsoft
2 3 (10.71%) Salesforce
3 1 (3.57%) Adobe
3 1 (3.57%) Apple
3 1 (3.57%) Cognizant
3 1 (3.57%) Granicus
3 1 (3.57%) HubSpot
3 1 (3.57%) Optimizely
3 1 (3.57%) Oracle
3 1 (3.57%) Pardot
3 1 (3.57%) SAP