Customer Analyst
UK
The median Customer Analyst daily rate in the UK is £495 according to job vacancies posted during the 6 months to 12 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 12 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 533 | 656 | 791 |
| Rank change year-on-year | +123 | +135 | -124 |
| Contract jobs requiring a Customer Analyst | 53 | 42 | 74 |
| As % of all contract jobs advertised in the UK | 0.12% | 0.072% | 0.084% |
| As % of the Job Titles category | 0.13% | 0.076% | 0.089% |
| Number of daily rates quoted | 18 | 14 | 21 |
| 10th Percentile | £361 | £125 | £375 |
| 25th Percentile | £470 | £202 | £393 |
| Median daily rate (50th Percentile) | £495 | £360 | £425 |
| Median % change year-on-year | +37.50% | -15.29% | +6.25% |
| 75th Percentile | £534 | £406 | £500 |
| 90th Percentile | £575 | £476 | £538 |
| UK excluding London median daily rate | £475 | £348 | £400 |
| % change year-on-year | +36.69% | -13.13% | - |
| Number of hourly rates quoted | 33 | 23 | 38 |
| 10th Percentile | - | - | £10.77 |
| 25th Percentile | - | £13.41 | £13.25 |
| Median hourly rate | £14.16 | £13.66 | £13.50 |
| Median % change year-on-year | +3.66% | +1.19% | +22.73% |
| 75th Percentile | £14.84 | £13.91 | £13.87 |
| 90th Percentile | £15.06 | - | £13.91 |
| UK excluding London median hourly rate | £14.16 | £13.66 | £13.50 |
| % change year-on-year | +3.66% | +1.19% | +22.73% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,893 | 55,060 | 83,598 |
| % of contract IT jobs with a recognized job title | 92.76% | 94.65% | 95.41% |
| Number of daily rates quoted | 25,957 | 38,445 | 58,715 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,673 | 1,534 | 2,047 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.89 |
| Median hourly rate | £37.50 | £45.00 | £23.91 |
| Median % change year-on-year | -16.67% | +88.21% | +5.89% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.90 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +2.56% |
Customer Analyst
Job Vacancy Trend
Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised.
Customer Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Customer Analyst.
Customer Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Customer Analyst over the 6 months to 12 May 2024.
Customer Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Customer Analyst.
Customer Analyst
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the UK over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +113 | 44 | £488 | +35.42% | 18 |
| UK excluding London | +71 | 38 | £475 | +36.69% | 9 |
| East of England | +17 | 31 | - | - | 1 |
| Work from Home | +117 | 13 | £490 | +38.52% | 7 |
| London | +90 | 7 | £508 | +40.97% | 10 |
| South East | +20 | 4 | £481 | +17.38% | 5 |
| Scotland | +42 | 1 | - | - | |
| Midlands | +28 | 1 | - | - | 1 |
| North of England | +24 | 1 | £130 | - | 2 |
| Yorkshire | +21 | 1 | £130 | - | 1 |
| East Midlands | +20 | 1 | - | - | 1 |
Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 May 2024, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Customer Analyst in the job title.
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Customer Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: