Desktop Support Engineer Contracts

Desktop Support Engineer
UK

The median Desktop Support Engineer daily rate in the UK is £200 according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
27 Apr 2024		 Same period 2023 Same period 2022
Rank 409 436 507
Rank change year-on-year +27 +71 +45
Contract jobs requiring a Desktop Support Engineer 192 300 382
As % of all contract jobs advertised in the UK 0.44% 0.50% 0.43%
As % of the Job Titles category 0.48% 0.53% 0.45%
Number of daily rates quoted 153 229 262
10th Percentile £123 £139 £126
25th Percentile £140 £160 £145
Median daily rate (50th Percentile) £200 £200 £180
Median % change year-on-year - +11.11% +7.78%
75th Percentile £218 £238 £208
90th Percentile £264 £280 £252
UK excluding London median daily rate £200 £200 £175
% change year-on-year - +14.29% +15.70%
Number of hourly rates quoted 11 13 45
10th Percentile £16.25 £15.71 £14.33
25th Percentile £16.63 £16.54 £16.25
Median hourly rate £18.00 £23.00 £20.00
Median % change year-on-year -21.74% +15.00% +14.29%
75th Percentile £21.41 £25.71 £23.75
90th Percentile £25.28 £28.74 £25.00
UK excluding London median hourly rate £17.00 £18.97 £20.11
% change year-on-year -10.37% -5.67% +16.57%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,172 56,583 84,829
% of contract IT jobs with a recognized job title 92.78% 94.61% 95.49%
Number of daily rates quoted 26,161 39,538 59,512
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £731
UK excluding London median daily rate £490 £500 £475
% change year-on-year -1.93% +5.26% +11.76%
Number of hourly rates quoted 2,642 1,585 2,099
10th Percentile £12.86 £14.27 £12.50
25th Percentile £16.30 £19.50 £15.50
Median hourly rate £35.83 £45.00 £23.00
Median % change year-on-year -20.38% +95.65% -
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £76.00 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.55%

Desktop Support Engineer
Job Vacancy Trend

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Engineer.

Daily rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Engineer over the 6 months to 27 April 2024.

Daily rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Engineer.

Hourly rate trend for Desktop Support Engineer in the UK

Desktop Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Desktop Support Engineer over the 6 months to 27 April 2024.

Hourly rate histogram for Desktop Support Engineer in the UK

Desktop Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +50 173 £200 - 28
UK excluding London +6 128 £200 - 12
London +68 64 £185 +2.78% 18
South East +24 53 £215 +5.73% 2
South West +3 20 £184 -8.00% 2
North of England +19 18 £160 -25.58% 2
Work from Home +93 16 £200 -9.09% 4
East of England +6 13 £175 +9.38% 2
North West +17 12 £140 -32.53% 2
Scotland +18 11 £150 -41.18% 3
Midlands +18 6 £122 -15.86% 1
East Midlands +17 5 £122 -9.63% 1
Wales +11 5 £135 -
Yorkshire +11 4 £198 -21.00%
Northern Ireland +8 3 £140 -37.78%
North East +14 2 £195 -10.86%
West Midlands +26 1 £145 -

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 27 April 2024, Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Engineer in the job title.

1 144 (75.00%) Windows
2 79 (41.15%) Social Skills
3 76 (39.58%) Windows 10
4 74 (38.54%) Microsoft
5 60 (31.25%) Microsoft 365
6 57 (29.69%) Active Directory
7 53 (27.60%) Security Cleared
7 53 (27.60%) Customer Service
8 49 (25.52%) Microsoft Office
9 47 (24.48%) SCCM
10 45 (23.44%) Windows 7
10 45 (23.44%) Problem-Solving
11 40 (20.83%) ITIL
12 30 (15.63%) Finance
13 28 (14.58%) Organisational Skills
14 25 (13.02%) Manufacturing
14 25 (13.02%) Telecoms
15 24 (12.50%) SC Cleared
15 24 (12.50%) Public Sector
16 22 (11.46%) Presentation Skills
16 22 (11.46%) DV Cleared
16 22 (11.46%) Marketing
16 22 (11.46%) SAP
17 21 (10.94%) HP
17 21 (10.94%) Apple
18 20 (10.42%) NHS
18 20 (10.42%) Electronics
18 20 (10.42%) VPN
18 20 (10.42%) Business Intelligence
18 20 (10.42%) Digital Marketing

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (9.38%) Microsoft Exchange
2 9 (4.69%) Blackberry Enterprise Server
3 7 (3.65%) SharePoint
4 4 (2.08%) CMS
4 4 (2.08%) Skype for Business
5 1 (0.52%) Exchange Server 2007
5 1 (0.52%) Exchange Server 2013
5 1 (0.52%) IIS
Applications
1 49 (25.52%) Microsoft Office
2 2 (1.04%) Microsoft Excel
Business Applications
1 2 (1.04%) Shopify
Cloud Services
1 60 (31.25%) Microsoft 365
2 20 (10.42%) Azure
3 6 (3.13%) Entra ID
4 3 (1.56%) OneDrive
5 2 (1.04%) BigCommerce
6 1 (0.52%) Amazon EC2
6 1 (0.52%) AWS
6 1 (0.52%) Azure Stack
6 1 (0.52%) WhatsApp
Communications & Networking
1 20 (10.42%) VPN
2 6 (3.13%) Internet
3 5 (2.60%) Firewall
3 5 (2.60%) Wireless
4 4 (2.08%) Remote Desktop
4 4 (2.08%) Skype
4 4 (2.08%) Wi-Fi
5 3 (1.56%) Cisco IOS
5 3 (1.56%) LAN
5 3 (1.56%) Telepresence
5 3 (1.56%) Unified Communications
6 2 (1.04%) DNS
6 2 (1.04%) WAN
7 1 (0.52%) HTTP
7 1 (0.52%) Structured Cabling
7 1 (0.52%) TCP/IP
7 1 (0.52%) VoIP
7 1 (0.52%) WebEx
7 1 (0.52%) WLAN
Database & Business Intelligence
1 5 (2.60%) SQL Server
Development Applications
1 2 (1.04%) JIRA
2 1 (0.52%) Hudson
General
1 79 (41.15%) Social Skills
2 30 (15.63%) Finance
3 28 (14.58%) Organisational Skills
4 25 (13.02%) Manufacturing
4 25 (13.02%) Telecoms
5 24 (12.50%) Public Sector
6 22 (11.46%) Marketing
6 22 (11.46%) Presentation Skills
7 20 (10.42%) Electronics
8 8 (4.17%) Banking
9 7 (3.65%) Analytical Skills
10 4 (2.08%) Legal
11 2 (1.04%) Inclusion and Diversity
11 2 (1.04%) Investment Banking
11 2 (1.04%) Retail
12 1 (0.52%) Law
Libraries, Frameworks & Software Standards
1 2 (1.04%) VML
1 2 (1.04%) XMPP
2 1 (0.52%) CSS
2 1 (0.52%) XML
Miscellaneous
1 20 (10.42%) Driving Licence
1 20 (10.42%) NHS
2 13 (6.77%) Blackberry
3 11 (5.73%) iPhone
4 10 (5.21%) CMDB
5 9 (4.69%) Management Information System
6 7 (3.65%) Data Centre
6 7 (3.65%) iPad
7 5 (2.60%) Self-Motivation
7 5 (2.60%) Smartphone
8 4 (2.08%) Data Protection Act
9 3 (1.56%) Onboarding
9 3 (1.56%) Operational Technology
9 3 (1.56%) Video Conferencing
10 2 (1.04%) BYOD
10 2 (1.04%) Wiki
11 1 (0.52%) Smartcard
Operating Systems
1 144 (75.00%) Windows
2 76 (39.58%) Windows 10
3 45 (23.44%) Windows 7
4 13 (6.77%) Android
5 11 (5.73%) Mac OS X
6 9 (4.69%) Windows 8
7 7 (3.65%) Mac OS
8 6 (3.13%) Apple iOS
9 4 (2.08%) Windows Vista
10 3 (1.56%) Windows Server
Processes & Methodologies
1 53 (27.60%) Customer Service
2 45 (23.44%) Problem-Solving
3 40 (20.83%) ITIL
4 20 (10.42%) Business Intelligence
4 20 (10.42%) Digital Marketing
4 20 (10.42%) Hardware Maintenance
4 20 (10.42%) Programme Management
5 19 (9.90%) Asset Management
6 15 (7.81%) Service Delivery
7 14 (7.29%) Customer Requirements
8 13 (6.77%) Customer Experience
8 13 (6.77%) Decision-Making
8 13 (6.77%) Time Management
9 12 (6.25%) Break/Fix
10 8 (4.17%) Mobile Device Management
11 7 (3.65%) Antivirus Management
11 7 (3.65%) Information Security
11 7 (3.65%) Patch Management
11 7 (3.65%) Service Management
11 7 (3.65%) Software Deployment
Programming Languages
1 10 (5.21%) PowerShell
2 3 (1.56%) Python
3 1 (0.52%) JavaScript
Qualifications
1 53 (27.60%) Security Cleared
2 24 (12.50%) SC Cleared
3 22 (11.46%) DV Cleared
4 16 (8.33%) Degree
5 8 (4.17%) Microsoft Certification
6 3 (1.56%) BPSS Clearance
6 3 (1.56%) ITIL Certification
7 2 (1.04%) A+ Certification
7 2 (1.04%) DBS Check
8 1 (0.52%) MCDST
8 1 (0.52%) MCSA
8 1 (0.52%) MCSE
Quality Assurance & Compliance
1 19 (9.90%) SLA
2 4 (2.08%) ISO/IEC 27001
System Software
1 57 (29.69%) Active Directory
2 2 (1.04%) Firmware
2 2 (1.04%) Hyper-V
3 1 (0.52%) Virtual Machines
3 1 (0.52%) VMware Infrastructure
Systems Management
1 47 (24.48%) SCCM
2 16 (8.33%) Microsoft Intune
3 3 (1.56%) Jamf Pro
4 2 (1.04%) Systems Management Server (SMS)
5 1 (0.52%) AirWatch
5 1 (0.52%) SCOM
Vendors
1 74 (38.54%) Microsoft
2 22 (11.46%) SAP
3 21 (10.94%) Apple
3 21 (10.94%) HP
4 18 (9.38%) ServiceNow
5 12 (6.25%) Citrix
6 9 (4.69%) Adobe
7 6 (3.13%) Ivanti
8 5 (2.60%) Bloomberg
9 4 (2.08%) Becrypt
9 4 (2.08%) Dell
10 3 (1.56%) Cisco
10 3 (1.56%) McAfee
11 2 (1.04%) CheckPoint
11 2 (1.04%) MobileIron
11 2 (1.04%) Refinitiv
11 2 (1.04%) Remedy
11 2 (1.04%) Salesforce
11 2 (1.04%) Sitecore
11 2 (1.04%) Sophos
31 Desktop Support Engineer jobs Nationwide