Help Desk Analyst
UK
The median Help Desk Analyst daily rate in the UK is £155 according to job vacancies posted during the 6 months to 18 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 544 | 620 | 800 |
| Rank change year-on-year | +76 | +180 | -127 |
| Contract jobs requiring a Help Desk Analyst | 27 | 67 | 44 |
| As % of all contract jobs advertised in the UK | 0.063% | 0.12% | 0.050% |
| As % of the Job Titles category | 0.068% | 0.12% | 0.053% |
| Number of daily rates quoted | 18 | 54 | 32 |
| 10th Percentile | £127 | £138 | - |
| 25th Percentile | £136 | £189 | £105 |
| Median daily rate (50th Percentile) | £155 | £231 | £161 |
| Median % change year-on-year | -33.01% | +43.50% | +15.18% |
| 75th Percentile | £177 | £823 | £200 |
| 90th Percentile | £197 | - | £249 |
| UK excluding London median daily rate | £155 | £160 | £129 |
| % change year-on-year | -3.13% | +24.27% | -11.21% |
| Number of hourly rates quoted | 8 | 6 | 7 |
| 10th Percentile | £13.94 | £11.25 | £10.75 |
| 25th Percentile | £14.41 | £11.72 | £11.75 |
| Median hourly rate | £15.83 | £15.12 | £12.63 |
| Median % change year-on-year | +4.68% | +19.73% | -18.52% |
| 75th Percentile | £16.25 | £17.86 | £17.55 |
| 90th Percentile | £17.07 | £23.24 | £18.76 |
| UK excluding London median hourly rate | £15.83 | £14.25 | £12.63 |
| % change year-on-year | +11.09% | +12.83% | -21.06% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,507 | 53,867 | 83,506 |
| % of contract IT jobs with a recognized job title | 92.79% | 94.60% | 95.39% |
| Number of daily rates quoted | 25,718 | 37,620 | 58,687 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £544 | £525 |
| Median % change year-on-year | -3.40% | +3.52% | +9.38% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,672 | 1,498 | 2,036 |
| 10th Percentile | £12.82 | £14.25 | £12.50 |
| 25th Percentile | £16.29 | £19.13 | £15.75 |
| Median hourly rate | £36.50 | £45.00 | £23.91 |
| Median % change year-on-year | -18.89% | +88.21% | +6.27% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.90 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
Help Desk Analyst
Job Vacancy Trend
Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Analyst.
Help Desk Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Help Desk Analyst over the 6 months to 18 May 2024.
Help Desk Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Analyst.
Help Desk Analyst
Top 12 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +58 | 23 | £155 | -3.13% | 15 |
| England | +75 | 19 | £160 | -76.30% | 18 |
| Scotland | +43 | 8 | £150 | +15.38% | 1 |
| Midlands | +24 | 6 | £160 | - | 5 |
| Work from Home | +76 | 5 | £150 | -77.78% | 2 |
| East Midlands | - | 5 | £160 | - | 3 |
| London | +65 | 4 | £160 | -76.30% | 4 |
| South East | +36 | 4 | £125 | - | 6 |
| South West | +9 | 4 | £175 | -13.04% | 1 |
| North of England | +29 | 1 | - | - | 1 |
| West Midlands | +19 | 1 | - | - | 2 |
| North West | +19 | 1 | - | - |
Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2024, Help Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Analyst in the job title.
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Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: