Help Desk Support
UK
The median Help Desk Support daily rate in the UK is £145 according to job vacancies posted during the 6 months to 11 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 11 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 552 | 636 | 769 |
| Rank change year-on-year | +84 | +133 | -104 |
| Contract jobs requiring a Help Desk Support | 38 | 63 | 75 |
| As % of all contract jobs advertised in the UK | 0.088% | 0.11% | 0.086% |
| As % of the Job Titles category | 0.095% | 0.12% | 0.090% |
| Number of daily rates quoted | 18 | 47 | 35 |
| 10th Percentile | £81 | £120 | £107 |
| 25th Percentile | £101 | £153 | £119 |
| Median daily rate (50th Percentile) | £145 | £450 | £145 |
| Median % change year-on-year | -67.78% | +210.34% | +14.85% |
| 75th Percentile | £183 | £823 | £195 |
| 90th Percentile | £211 | - | £220 |
| UK excluding London median daily rate | £150 | £122 | £135 |
| % change year-on-year | +23.46% | -10.00% | +5.88% |
| Number of hourly rates quoted | 18 | 5 | 28 |
| 10th Percentile | £10.95 | £16.55 | £11.25 |
| 25th Percentile | £13.25 | £16.62 | £13.25 |
| Median hourly rate | £13.55 | £17.99 | £21.96 |
| Median % change year-on-year | -24.68% | -18.06% | +62.63% |
| 75th Percentile | £14.00 | £19.50 | £23.91 |
| 90th Percentile | £17.66 | £24.60 | - |
| UK excluding London median hourly rate | £13.55 | £17.81 | £13.50 |
| % change year-on-year | -23.92% | +31.93% | - |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,895 | 54,705 | 83,445 |
| % of contract IT jobs with a recognized job title | 92.77% | 94.63% | 95.43% |
| Number of daily rates quoted | 25,959 | 38,196 | 58,620 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,673 | 1,532 | 2,041 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.75 |
| Median hourly rate | £37.50 | £45.00 | £23.91 |
| Median % change year-on-year | -16.67% | +88.21% | +6.27% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.90 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.43 | £20.00 |
| % change year-on-year | -5.73% | +112.16% | +5.26% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Support.
Help Desk Support
Daily Rate Histogram
Daily rate distribution for jobs citing Help Desk Support over the 6 months to 11 May 2024.
Help Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Support.
Help Desk Support
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +85 | 34 | £145 | -78.52% | 27 |
| UK excluding London | +57 | 26 | £150 | +23.46% | 20 |
| London | +72 | 11 | £135 | -82.35% | 8 |
| South East | +24 | 10 | £163 | +38.30% | 8 |
| Work from Home | +96 | 7 | £150 | -80.39% | 4 |
| North of England | +32 | 6 | £183 | -5.81% | 5 |
| North West | +17 | 5 | £140 | -62.67% | 3 |
| Scotland | +40 | 3 | £163 | +35.42% | 1 |
| East of England | +14 | 3 | £140 | - | 2 |
| South West | +14 | 3 | £150 | -14.29% | 2 |
| Midlands | +29 | 1 | - | - | 2 |
| West Midlands | +16 | 1 | - | - | 1 |
| Yorkshire | +15 | 1 | £225 | +85.19% | 1 |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 11 May 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: