IT Services Manager Contracts

IT Service Manager
UK

The median IT Service Manager daily rate in the UK is £575 according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 531 622 676
Rank change year-on-year +91 +54 -43
Contract jobs requiring an IT Services Manager 60 96 178
As % of all contract jobs advertised in the UK 0.14% 0.16% 0.20%
As % of the Job Titles category 0.15% 0.17% 0.21%
Number of daily rates quoted 37 75 135
10th Percentile £449 £355 £361
25th Percentile £525 £417 £412
Median daily rate (50th Percentile) £575 £475 £525
Median % change year-on-year +21.05% -9.52% +16.98%
75th Percentile £650 £575 £594
90th Percentile £675 £675 £638
UK excluding London median daily rate £575 £450 £500
% change year-on-year +27.78% -10.00% +11.26%
Number of hourly rates quoted 2 1 6
10th Percentile £33.56 - £18.45
25th Percentile £33.57 £56.25 £20.24
Median hourly rate £33.90 £57.50 £25.25
Median % change year-on-year -41.04% +127.72% -22.57%
75th Percentile £34.54 £58.75 £33.15
90th Percentile £34.74 - £35.91
UK excluding London median hourly rate - - £23.50
% change year-on-year - - -27.94%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,021 55,966 84,699
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.45%
Number of daily rates quoted 26,056 39,104 59,482
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,666 1,571 2,084
10th Percentile £12.86 £14.30 £12.50
25th Percentile £16.30 £19.06 £15.63
Median hourly rate £36.50 £45.00 £23.81
Median % change year-on-year -18.89% +89.04% +5.80%
75th Percentile £61.29 £65.75 £49.19
90th Percentile £72.50 £76.00 £63.71
UK excluding London median hourly rate £40.00 £42.26 £19.52
% change year-on-year -5.35% +116.50% +2.74%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Services Manager.

Daily rate trend for IT Services Manager in the UK

IT Services Manager
Daily Rate Histogram

Daily rate distribution for jobs citing IT Services Manager over the 6 months to 4 May 2024.

Daily rate histogram for IT Services Manager in the UK

IT Services Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Services Manager.

Hourly rate trend for IT Services Manager in the UK

IT Services Manager
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +77 58 £575 +21.05% 42
UK excluding London +43 32 £575 +27.78% 34
London +88 22 £650 +25.00% 12
Work from Home +118 21 £550 +4.76% 16
Midlands +37 12 £550 - 4
South West +28 12 £617 +35.49%
East Midlands +30 8 - - 3
South East +8 5 £551 +32.51% 1
West Midlands +26 4 £550 -10.20% 1
North West +7 2 £525 +19.32% 11
North of England +6 2 £525 +19.32% 17
East of England +9 1 £450 -23.40% 5

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 May 2024, IT Services Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Services Manager in the job title.

1 36 (60.00%) Service Management
2 29 (48.33%) Service Delivery
3 28 (46.67%) ITIL
4 25 (41.67%) Finance
5 23 (38.33%) ITSM
6 14 (23.33%) Change Management
7 12 (20.00%) Microsoft
8 11 (18.33%) Business Analysis
8 11 (18.33%) Problem Management
9 10 (16.67%) Security Cleared
9 10 (16.67%) Continuous Improvement
9 10 (16.67%) Microsoft 365
9 10 (16.67%) Project Management
9 10 (16.67%) Legal
9 10 (16.67%) Problem-Solving
10 9 (15.00%) Service Delivery Management
10 9 (15.00%) Static Application Security Testing
10 9 (15.00%) Dynamic Application Security Testing
10 9 (15.00%) Information Security
10 9 (15.00%) Vulnerability Management
10 9 (15.00%) SaaS
10 9 (15.00%) Azure
10 9 (15.00%) Performance Metrics
11 8 (13.33%) Swift
11 8 (13.33%) People Management
11 8 (13.33%) AWS
11 8 (13.33%) SC Cleared
11 8 (13.33%) Apple iOS
11 8 (13.33%) IT Governance
11 8 (13.33%) Migration

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (3.33%) Microsoft Excel
2 1 (1.67%) Microsoft Office
2 1 (1.67%) Microsoft PowerPoint
Business Applications
1 5 (8.33%) Remedy ITSM
Cloud Services
1 10 (16.67%) Microsoft 365
2 9 (15.00%) Azure
2 9 (15.00%) SaaS
3 8 (13.33%) AWS
4 3 (5.00%) Power Platform
5 2 (3.33%) WhatsApp
6 1 (1.67%) IaaS
6 1 (1.67%) PaaS
6 1 (1.67%) PowerApps
Communications & Networking
1 1 (1.67%) Intranet
1 1 (1.67%) Wireless
Database & Business Intelligence
1 2 (3.33%) Power BI
General
1 25 (41.67%) Finance
2 10 (16.67%) Legal
3 7 (11.67%) Banking
4 5 (8.33%) Public Sector
5 4 (6.67%) Social Skills
6 3 (5.00%) Telecoms
7 2 (3.33%) Billing
7 2 (3.33%) Local Government
8 1 (1.67%) Dutch Language
8 1 (1.67%) Inclusion and Diversity
8 1 (1.67%) Organisational Skills
Miscellaneous
1 2 (3.33%) Data Centre
1 2 (3.33%) Onboarding
2 1 (1.67%) Cloud Native
2 1 (1.67%) Management Information System
Operating Systems
1 8 (13.33%) Apple iOS
2 1 (1.67%) Unix
2 1 (1.67%) Windows
2 1 (1.67%) Windows 10
Processes & Methodologies
1 36 (60.00%) Service Management
2 29 (48.33%) Service Delivery
3 28 (46.67%) ITIL
4 23 (38.33%) ITSM
5 14 (23.33%) Change Management
6 11 (18.33%) Business Analysis
6 11 (18.33%) Problem Management
7 10 (16.67%) Continuous Improvement
7 10 (16.67%) Problem-Solving
7 10 (16.67%) Project Management
8 9 (15.00%) Dynamic Application Security Testing
8 9 (15.00%) Information Security
8 9 (15.00%) Performance Metrics
8 9 (15.00%) Service Delivery Management
8 9 (15.00%) Static Application Security Testing
8 9 (15.00%) Vulnerability Management
9 8 (13.33%) Decision-Making
9 8 (13.33%) IT Governance
9 8 (13.33%) Migration
9 8 (13.33%) People Management
Programming Languages
1 8 (13.33%) Swift
Qualifications
1 10 (16.67%) Security Cleared
2 8 (13.33%) SC Cleared
3 2 (3.33%) BPSS Clearance
3 2 (3.33%) Degree
3 2 (3.33%) ISEB
3 2 (3.33%) ITIL Certification
4 1 (1.67%) DV Cleared
Quality Assurance & Compliance
1 3 (5.00%) ISO/IEC 20000
1 3 (5.00%) SLA
2 2 (3.33%) COBIT
3 1 (1.67%) ISO 22301
System Software
1 4 (6.67%) Virtual Machines
Systems Management
1 1 (1.67%) Microsoft Intune
1 1 (1.67%) Terraform
Vendors
1 12 (20.00%) Microsoft
2 8 (13.33%) Okta
3 6 (10.00%) ServiceNow
4 5 (8.33%) Remedy
5 3 (5.00%) BMC
6 2 (3.33%) Cisco
6 2 (3.33%) SAP
7 1 (1.67%) VMware