IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £190 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
5 May 2024		 Same period 2023 Same period 2022
Rank 410 467 560
Rank change year-on-year +57 +93 -4
Contract jobs requiring an IT Support Engineer 191 257 313
As % of all contract jobs advertised in the UK 0.44% 0.44% 0.35%
As % of the Job Titles category 0.48% 0.46% 0.37%
Number of daily rates quoted 151 167 189
10th Percentile £125 £133 £128
25th Percentile £143 £150 £160
Median daily rate (50th Percentile) £190 £180 £198
Median % change year-on-year +5.56% -8.86% +19.70%
75th Percentile £250 £259 £255
90th Percentile £300 £343 £388
UK excluding London median daily rate £175 £175 £188
% change year-on-year - -6.67% +25.00%
Number of hourly rates quoted 23 22 31
10th Percentile £12.67 £12.13 £12.24
25th Percentile £16.63 £13.86 £13.94
Median hourly rate £20.00 £16.50 £17.50
Median % change year-on-year +21.21% -5.71% +13.09%
75th Percentile £22.65 £22.68 £18.90
90th Percentile £39.75 £29.58 £21.00
UK excluding London median hourly rate £18.14 £16.75 £17.50
% change year-on-year +8.27% -4.29% +13.09%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,029 55,895 84,701
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.46%
Number of daily rates quoted 26,060 39,048 59,505
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,665 1,566 2,078
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.11 £15.72
Median hourly rate £36.50 £45.00 £23.60
Median % change year-on-year -18.89% +90.68% +4.89%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £63.75
UK excluding London median hourly rate £40.00 £42.00 £19.52
% change year-on-year -4.76% +115.16% +2.74%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 5 May 2024.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 5 May 2024.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +74 164 £200 - 173
UK excluding London +16 123 £175 - 144
London +97 65 £238 +20.25% 34
North of England +25 26 £190 -10.59% 31
Work from Home +96 23 £238 +18.75% 38
South East +22 23 £183 -8.75% 34
South West +18 18 £183 +2.82% 28
Midlands +13 18 £150 -21.05% 27
East Midlands +15 15 £150 -52.38% 15
East of England +15 14 £200 - 15
Yorkshire +23 13 £200 +21.21% 12
Wales +15 12 £145 -12.12% 6
Scotland +33 10 £200 +21.21% 3
North West +17 8 £158 -43.50% 16
North East +17 5 £175 +18.64% 3
West Midlands +11 3 £175 +16.67% 12
Northern Ireland -1 2 £210 - 1

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 114 (59.69%) Windows
2 93 (48.69%) Microsoft 365
3 75 (39.27%) Active Directory
4 67 (35.08%) Microsoft
4 67 (35.08%) Social Skills
5 54 (28.27%) Customer Service
6 43 (22.51%) Problem-Solving
7 39 (20.42%) Windows 10
8 32 (16.75%) Azure
9 30 (15.71%) SCCM
9 30 (15.71%) Microsoft Exchange
10 28 (14.66%) Microsoft Office
11 24 (12.57%) Finance
12 23 (12.04%) Microsoft Intune
13 21 (10.99%) ITIL
14 19 (9.95%) Asset Management
14 19 (9.95%) ServiceNow
15 18 (9.42%) LAN
16 17 (8.90%) Windows Server
17 16 (8.38%) SharePoint
17 16 (8.38%) Video Conferencing
17 16 (8.38%) Security Cleared
18 15 (7.85%) Apple
19 14 (7.33%) Manufacturing
19 14 (7.33%) Android
20 13 (6.81%) Apple iOS
20 13 (6.81%) VPN
20 13 (6.81%) Onboarding
21 12 (6.28%) DHCP
21 12 (6.28%) Cisco

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (15.71%) Microsoft Exchange
2 16 (8.38%) SharePoint
3 5 (2.62%) Skype for Business
4 3 (1.57%) Confluence
5 1 (0.52%) Apache
5 1 (0.52%) JBoss
5 1 (0.52%) nginx
5 1 (0.52%) Tomcat
Applications
1 28 (14.66%) Microsoft Office
2 10 (5.24%) Microsoft Excel
3 7 (3.66%) Microsoft PowerPoint
4 6 (3.14%) Microsoft Project
5 1 (0.52%) Acrobat
Business Applications
1 1 (0.52%) ION MarketView
1 1 (0.52%) Temenos T24
Cloud Services
1 93 (48.69%) Microsoft 365
2 32 (16.75%) Azure
3 12 (6.28%) Entra ID
4 8 (4.19%) AWS
5 5 (2.62%) Power Platform
6 4 (2.09%) OneDrive
7 3 (1.57%) Asana
7 3 (1.57%) Slack
7 3 (1.57%) WhatsApp
8 2 (1.05%) Amazon EC2
8 2 (1.05%) Google Workspace
8 2 (1.05%) SaaS
9 1 (0.52%) Adobe Creative Cloud
9 1 (0.52%) Dynamics 365
Communications & Networking
1 18 (9.42%) LAN
2 13 (6.81%) VPN
3 12 (6.28%) DHCP
4 11 (5.76%) Firewall
4 11 (5.76%) WAN
4 11 (5.76%) Wi-Fi
5 10 (5.24%) DNS
6 8 (4.19%) Internet
7 7 (3.66%) Remote Desktop
7 7 (3.66%) TCP/IP
8 6 (3.14%) Wireless
9 5 (2.62%) Skype
9 5 (2.62%) VLAN
10 4 (2.09%) Cisco IOS
10 4 (2.09%) SAN
11 2 (1.05%) Intranet
11 2 (1.05%) SD-WAN
11 2 (1.05%) Telepresence
11 2 (1.05%) VoIP
12 1 (0.52%) WebEx
Database & Business Intelligence
1 4 (2.09%) Power BI
2 1 (0.52%) RDBMS
2 1 (0.52%) Relational Database
2 1 (0.52%) SQL Server
Development Applications
1 7 (3.66%) JIRA
General
1 67 (35.08%) Social Skills
2 24 (12.57%) Finance
3 14 (7.33%) Manufacturing
4 10 (5.24%) Analytical Skills
5 9 (4.71%) Public Sector
6 7 (3.66%) Telecoms
7 6 (3.14%) Law
8 4 (2.09%) Electronics
8 4 (2.09%) Marketing
8 4 (2.09%) Presentation Skills
9 3 (1.57%) Financial Institution
10 2 (1.05%) Automotive
10 2 (1.05%) Back Office
10 2 (1.05%) Documentation Skills
10 2 (1.05%) French Language
10 2 (1.05%) Organisational Skills
10 2 (1.05%) Portuguese Language
10 2 (1.05%) Spanish Language
11 1 (0.52%) Aviation
11 1 (0.52%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.52%) IBM Integration Bus
1 1 (0.52%) Middleware
Miscellaneous
1 16 (8.38%) Video Conferencing
2 13 (6.81%) Onboarding
3 9 (4.71%) Driving Licence
3 9 (4.71%) iPhone
4 5 (2.62%) NHS
4 5 (2.62%) Self-Motivation
5 4 (2.09%) Management Information System
6 3 (1.57%) BYOD
6 3 (1.57%) Data Centre
6 3 (1.57%) Life Science
7 2 (1.05%) Analytical Mindset
7 2 (1.05%) Blackberry
7 2 (1.05%) CMDB
7 2 (1.05%) Data Protection Act
7 2 (1.05%) Renewable Energy
7 2 (1.05%) Smartphone
8 1 (0.52%) Digital Signage
8 1 (0.52%) EPoS
8 1 (0.52%) Housing Association
8 1 (0.52%) Smartcard
Operating Systems
1 114 (59.69%) Windows
2 39 (20.42%) Windows 10
3 17 (8.90%) Windows Server
4 14 (7.33%) Android
5 13 (6.81%) Apple iOS
6 9 (4.71%) Linux
6 9 (4.71%) Windows 7
7 6 (3.14%) Unix
8 3 (1.57%) VMS
9 2 (1.05%) Mac OS X
10 1 (0.52%) Mac OS
10 1 (0.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 54 (28.27%) Customer Service
2 43 (22.51%) Problem-Solving
3 21 (10.99%) ITIL
4 19 (9.95%) Asset Management
5 11 (5.76%) Service Delivery
6 9 (4.71%) Server Patching
7 8 (4.19%) Business Intelligence
7 8 (4.19%) Continuous Improvement
7 8 (4.19%) ITSM
7 8 (4.19%) Mobile Device Management
8 7 (3.66%) Break/Fix
8 7 (3.66%) Incident Management
8 7 (3.66%) Logistics
8 7 (3.66%) Service Management
9 5 (2.62%) Customer Experience
9 5 (2.62%) Inventory Management
9 5 (2.62%) Kalman Filter
9 5 (2.62%) Migration
9 5 (2.62%) Process Improvement
9 5 (2.62%) Project Delivery
Programming Languages
1 5 (2.62%) PowerShell
2 3 (1.57%) Python
2 3 (1.57%) SQL
3 1 (0.52%) Java
3 1 (0.52%) Shell Script
3 1 (0.52%) VBA
Qualifications
1 16 (8.38%) Security Cleared
2 12 (6.28%) Degree
3 11 (5.76%) SC Cleared
4 8 (4.19%) DBS Check
4 8 (4.19%) DV Cleared
5 5 (2.62%) A+ Certification
6 4 (2.09%) Microsoft Certification
7 3 (1.57%) ITIL Certification
8 2 (1.05%) ITIL Foundation Certificate
8 2 (1.05%) MCDST
8 2 (1.05%) MCP
9 1 (0.52%) CCNA
9 1 (0.52%) Cisco Certification
Quality Assurance & Compliance
1 9 (4.71%) SLA
2 3 (1.57%) GAMP
2 3 (1.57%) GxP
3 2 (1.05%) Data Quality
4 1 (0.52%) Cyber Essentials
System Software
1 75 (39.27%) Active Directory
2 9 (4.71%) VMware Infrastructure
3 4 (2.09%) Hyper-V
4 1 (0.52%) BitLocker
4 1 (0.52%) Firmware
Systems Management
1 30 (15.71%) SCCM
2 23 (12.04%) Microsoft Intune
3 3 (1.57%) SCOM
3 3 (1.57%) SCVMM
3 3 (1.57%) WSUS
4 2 (1.05%) Grafana
5 1 (0.52%) PaperCut
Vendors
1 67 (35.08%) Microsoft
2 19 (9.95%) ServiceNow
3 15 (7.85%) Apple
4 12 (6.28%) Cisco
5 11 (5.76%) Citrix
5 11 (5.76%) VMware
6 5 (2.62%) Veeam
7 4 (2.09%) Bloomberg
7 4 (2.09%) Google
7 4 (2.09%) Mitel
7 4 (2.09%) Progress
7 4 (2.09%) SAP
8 3 (1.57%) MobileIron
8 3 (1.57%) Palo Alto
8 3 (1.57%) Zscaler
9 2 (1.05%) Adobe
9 2 (1.05%) BMC
9 2 (1.05%) Polycom
9 2 (1.05%) Splunk
9 2 (1.05%) UiPath
184 IT Support Engineer jobs Nationwide