IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £188, according to job vacancies posted in the 6 months leading up to 10 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
10 Jun 2024		 Same period 2023 Same period 2022
Rank 404 452 561
Rank change year-on-year +48 +109 +18
Contract jobs requiring an IT Support Engineer 189 243 299
As % of all contract jobs advertised in the UK 0.43% 0.44% 0.34%
As % of the Job Titles category 0.47% 0.46% 0.36%
Number of daily rates quoted 149 158 188
10th Percentile £123 £130 £142
25th Percentile £143 £158 £163
Median daily rate (50th Percentile) £188 £190 £208
Median % change year-on-year -1.32% -8.43% +22.06%
75th Percentile £244 £245 £270
90th Percentile £300 £333 £388
UK excluding London median daily rate £173 £180 £193
% change year-on-year -4.17% -6.49% +16.67%
Number of hourly rates quoted 20 23 26
10th Percentile £12.34 £12.13 £12.12
25th Percentile £19.57 £14.22 £15.06
Median hourly rate £22.15 £19.00 £17.50
Median % change year-on-year +16.58% +8.57% +6.06%
75th Percentile £24.18 £23.75 £18.98
90th Percentile £43.75 £29.20 £20.75
UK excluding London median hourly rate £22.25 £19.50 £17.50
% change year-on-year +14.10% +11.43% +6.06%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,530 52,517 83,153
% of contract IT jobs with a recognized job title 92.88% 94.52% 95.35%
Number of daily rates quoted 26,076 36,648 58,643
10th Percentile £280 £313 £316
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £539 £525
Median % change year-on-year -2.64% +2.71% +6.06%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +8.57%
Number of hourly rates quoted 2,932 1,488 1,934
10th Percentile £12.86 £14.25 £12.75
25th Percentile £16.30 £19.39 £15.90
Median hourly rate £37.50 £45.00 £25.00
Median % change year-on-year -16.67% +80.00% +16.28%
75th Percentile £61.60 £65.75 £49.96
90th Percentile £73.75 £76.33 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +7.99%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 10 June 2024.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 10 June 2024.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +72 163 £189 -4.43% 207
UK excluding London -12 120 £173 -4.17% 181
London +87 67 £200 +2.56% 36
North of England +18 26 £175 -7.89% 48
South East +14 25 £165 -17.50% 42
Midlands +9 21 £150 -45.36% 31
East Midlands +12 16 £150 -52.38% 18
Work from Home +81 14 £255 +27.50% 37
Yorkshire +12 14 £200 +14.29% 19
East of England +4 14 £188 -3.85% 22
Wales +19 12 £145 -12.12% 1
South West -6 10 £136 -19.85% 25
Scotland +30 9 £200 +21.21% 12
North West 0 7 £151 -36.98% 26
North East +14 5 £175 +27.27% 4
West Midlands +8 5 £175 +9.38% 13
Northern Ireland -5 3 - - 3

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 10 June 2024, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 113 (59.79%) Windows
2 88 (46.56%) Microsoft 365
3 72 (38.10%) Active Directory
4 61 (32.28%) Microsoft
5 60 (31.75%) Social Skills
6 44 (23.28%) Customer Service
7 38 (20.11%) Windows 10
8 33 (17.46%) Problem-Solving
9 28 (14.81%) Azure
9 28 (14.81%) Microsoft Office
10 26 (13.76%) SCCM
11 25 (13.23%) Microsoft Intune
11 25 (13.23%) Microsoft Exchange
12 22 (11.64%) Finance
13 21 (11.11%) ITIL
13 21 (11.11%) Windows Server
13 21 (11.11%) Security Cleared
14 18 (9.52%) Video Conferencing
15 17 (8.99%) ServiceNow
16 16 (8.47%) LAN
17 15 (7.94%) Asset Management
17 15 (7.94%) SC Cleared
18 14 (7.41%) Manufacturing
18 14 (7.41%) Apple
19 12 (6.35%) SharePoint
20 11 (5.82%) VPN
20 11 (5.82%) DNS
20 11 (5.82%) VMware
20 11 (5.82%) Wi-Fi
20 11 (5.82%) Apple iOS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.23%) Microsoft Exchange
2 12 (6.35%) SharePoint
3 3 (1.59%) Skype for Business
4 2 (1.06%) Confluence
5 1 (0.53%) Apache
5 1 (0.53%) JBoss
5 1 (0.53%) nginx
5 1 (0.53%) Tomcat
Applications
1 28 (14.81%) Microsoft Office
2 6 (3.17%) Microsoft Excel
3 4 (2.12%) Microsoft PowerPoint
4 3 (1.59%) Microsoft Project
5 1 (0.53%) Acrobat
Business Applications
1 1 (0.53%) ION MarketView
1 1 (0.53%) Temenos T24
Cloud Services
1 88 (46.56%) Microsoft 365
2 28 (14.81%) Azure
3 10 (5.29%) Entra ID
4 6 (3.17%) AWS
4 6 (3.17%) Power Platform
5 4 (2.12%) Slack
6 3 (1.59%) Asana
6 3 (1.59%) WhatsApp
7 2 (1.06%) Amazon EC2
8 1 (0.53%) Adobe Creative Cloud
8 1 (0.53%) Dynamics 365
8 1 (0.53%) Google Workspace
8 1 (0.53%) OneDrive
Communications & Networking
1 16 (8.47%) LAN
2 11 (5.82%) DNS
2 11 (5.82%) VPN
2 11 (5.82%) Wi-Fi
3 9 (4.76%) Firewall
3 9 (4.76%) WAN
4 8 (4.23%) Internet
4 8 (4.23%) TCP/IP
4 8 (4.23%) Wireless
5 7 (3.70%) Remote Desktop
6 6 (3.17%) DHCP
7 4 (2.12%) SAN
7 4 (2.12%) VLAN
8 3 (1.59%) Cisco IOS
8 3 (1.59%) Skype
9 2 (1.06%) Intranet
9 2 (1.06%) SD-WAN
9 2 (1.06%) Telepresence
9 2 (1.06%) VoIP
10 1 (0.53%) MPLS
Database & Business Intelligence
1 5 (2.65%) Power BI
2 1 (0.53%) RDBMS
2 1 (0.53%) Relational Database
2 1 (0.53%) SQL Server
Development Applications
1 6 (3.17%) JIRA
General
1 60 (31.75%) Social Skills
2 22 (11.64%) Finance
3 14 (7.41%) Manufacturing
4 9 (4.76%) Analytical Skills
4 9 (4.76%) Public Sector
5 7 (3.70%) Telecoms
6 6 (3.17%) Law
7 4 (2.12%) Electronics
7 4 (2.12%) French Language
7 4 (2.12%) Marketing
8 3 (1.59%) Automotive
8 3 (1.59%) Financial Institution
8 3 (1.59%) Presentation Skills
9 2 (1.06%) Portuguese Language
9 2 (1.06%) Spanish Language
10 1 (0.53%) Banking
10 1 (0.53%) Documentation Skills
10 1 (0.53%) Front Office
10 1 (0.53%) Organisational Skills
10 1 (0.53%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.53%) IBM Integration Bus
1 1 (0.53%) Middleware
Miscellaneous
1 18 (9.52%) Video Conferencing
2 9 (4.76%) Driving Licence
2 9 (4.76%) Onboarding
3 7 (3.70%) iPhone
4 5 (2.65%) Renewable Energy
5 4 (2.12%) Data Protection Act
5 4 (2.12%) NHS
6 3 (1.59%) BYOD
6 3 (1.59%) Data Centre
6 3 (1.59%) Life Science
6 3 (1.59%) Self-Motivation
7 2 (1.06%) Analytical Mindset
7 2 (1.06%) Blackberry
7 2 (1.06%) Digital Signage
7 2 (1.06%) iPad
7 2 (1.06%) Management Information System
7 2 (1.06%) Smartphone
8 1 (0.53%) Client/Server
8 1 (0.53%) CMDB
8 1 (0.53%) Smartcard
Operating Systems
1 113 (59.79%) Windows
2 38 (20.11%) Windows 10
3 21 (11.11%) Windows Server
4 11 (5.82%) Apple iOS
5 9 (4.76%) Windows 7
6 7 (3.70%) Linux
7 5 (2.65%) Android
7 5 (2.65%) Mac OS
8 4 (2.12%) Unix
9 3 (1.59%) VMS
10 2 (1.06%) Mac OS X
11 1 (0.53%) Red Hat Enterprise Linux
11 1 (0.53%) Windows Vista
Processes & Methodologies
1 44 (23.28%) Customer Service
2 33 (17.46%) Problem-Solving
3 21 (11.11%) ITIL
4 15 (7.94%) Asset Management
5 10 (5.29%) Service Delivery
6 9 (4.76%) Break/Fix
6 9 (4.76%) Business Intelligence
6 9 (4.76%) Server Patching
7 8 (4.23%) Incident Management
8 7 (3.70%) Logistics
9 6 (3.17%) ITSM
10 5 (2.65%) Customer Experience
10 5 (2.65%) Kalman Filter
10 5 (2.65%) Migration
10 5 (2.65%) Mobile Device Management
10 5 (2.65%) Service Management
11 4 (2.12%) Continuous Improvement
11 4 (2.12%) Cybersecurity
11 4 (2.12%) Email Filtering
11 4 (2.12%) Server Management
Programming Languages
1 4 (2.12%) PowerShell
2 3 (1.59%) SQL
3 1 (0.53%) Java
3 1 (0.53%) Python
3 1 (0.53%) Shell Script
3 1 (0.53%) VBA
Qualifications
1 21 (11.11%) Security Cleared
2 15 (7.94%) SC Cleared
3 11 (5.82%) DBS Check
4 9 (4.76%) DV Cleared
5 8 (4.23%) Degree
6 4 (2.12%) ITIL Foundation Certificate
7 3 (1.59%) Microsoft Certification
8 2 (1.06%) A+ Certification
8 2 (1.06%) ITIL Certification
8 2 (1.06%) MCSA
9 1 (0.53%) CCNA
9 1 (0.53%) Cisco Certification
9 1 (0.53%) MCDST
9 1 (0.53%) MCP
Quality Assurance & Compliance
1 9 (4.76%) SLA
2 3 (1.59%) GAMP
2 3 (1.59%) GxP
3 2 (1.06%) Data Quality
4 1 (0.53%) Cyber Essentials
System Software
1 72 (38.10%) Active Directory
2 9 (4.76%) VMware Infrastructure
3 4 (2.12%) Hyper-V
4 1 (0.53%) BitLocker
4 1 (0.53%) Firmware
Systems Management
1 26 (13.76%) SCCM
2 25 (13.23%) Microsoft Intune
3 3 (1.59%) SCOM
3 3 (1.59%) SCVMM
3 3 (1.59%) WSUS
4 1 (0.53%) AirWatch
4 1 (0.53%) PaperCut
Vendors
1 61 (32.28%) Microsoft
2 17 (8.99%) ServiceNow
3 14 (7.41%) Apple
4 11 (5.82%) VMware
5 10 (5.29%) Citrix
6 8 (4.23%) Cisco
7 5 (2.65%) Zscaler
8 4 (2.12%) SAP
9 3 (1.59%) Bloomberg
9 3 (1.59%) Google
9 3 (1.59%) MobileIron
9 3 (1.59%) Okta
9 3 (1.59%) Palo Alto
10 2 (1.06%) Adobe
10 2 (1.06%) Polycom
10 2 (1.06%) Remedy
10 2 (1.06%) Veeam
11 1 (0.53%) HP
11 1 (0.53%) IBM
11 1 (0.53%) Temenos
230 IT Support Engineer jobs Nationwide