ITSM Analyst Contracts

IT Service Management Analyst
UK

As of 28 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median IT Service Management Analyst daily rate in the UK.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 575 678 836
Rank change year-on-year +103 +158 -120
Contract jobs requiring an ITSM Analyst 10 11 19
As % of all contract jobs advertised in the UK 0.023% 0.020% 0.022%
As % of the Job Titles category 0.025% 0.021% 0.023%
Number of daily rates quoted 0 9 13
10th Percentile - £305 £385
25th Percentile - £324 £413
Median daily rate (50th Percentile) - £400 £450
Median % change year-on-year - -11.11% -5.26%
75th Percentile - £538 £500
90th Percentile - £540 £559
UK excluding London median daily rate - £374 £500
% change year-on-year - -25.25% +5.26%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,738 53,234 84,137
% of contract IT jobs with a recognized job title 92.79% 94.60% 95.36%
Number of daily rates quoted 25,861 37,175 59,182
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +10.47%
Number of hourly rates quoted 2,776 1,475 2,018
10th Percentile £12.81 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.18 £45.00 £24.00
Median % change year-on-year -17.38% +87.50% +6.90%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £73.50 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

ITSM Analyst
Job Vacancy Trend

Job postings that featured ITSM Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITSM Analyst in the UK

ITSM Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITSM Analyst.

Daily rate trend for ITSM Analyst in the UK

ITSM Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITSM Analyst.

Hourly rate trend for ITSM Analyst in the UK

ITSM Analyst
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM Analyst within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +108 8 - -
England +103 7 - -
London +84 6 - -
UK excluding London +34 1 - -
North of England - 1 - -
North West - 1 - -

ITSM Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities

For the 6 months to 28 May 2024, ITSM Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring ITSM Analyst in the job title.

1 10 (100.00%) Service Management
1 10 (100.00%) ITSM
2 9 (90.00%) Change Management
2 9 (90.00%) ITIL
3 8 (80.00%) Finance
3 8 (80.00%) Banking
4 7 (70.00%) DevOps
4 7 (70.00%) Site Reliability Engineering
4 7 (70.00%) GAP Analysis
5 2 (20.00%) Incident Management
5 2 (20.00%) Problem-Solving
5 2 (20.00%) Analytical Skills
6 1 (10.00%) Time Management
6 1 (10.00%) Process Improvement
6 1 (10.00%) Availability Management
6 1 (10.00%) Social Skills
6 1 (10.00%) Product Ownership
6 1 (10.00%) Change Advisory Board
6 1 (10.00%) SLA
6 1 (10.00%) Automotive

ITSM Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 8 (80.00%) Banking
1 8 (80.00%) Finance
2 2 (20.00%) Analytical Skills
3 1 (10.00%) Automotive
3 1 (10.00%) Social Skills
Miscellaneous
1 1 (10.00%) Product Ownership
Processes & Methodologies
1 10 (100.00%) ITSM
1 10 (100.00%) Service Management
2 9 (90.00%) Change Management
2 9 (90.00%) ITIL
3 7 (70.00%) DevOps
3 7 (70.00%) GAP Analysis
3 7 (70.00%) Site Reliability Engineering
4 2 (20.00%) Incident Management
4 2 (20.00%) Problem-Solving
5 1 (10.00%) Availability Management
5 1 (10.00%) Change Advisory Board
5 1 (10.00%) Process Improvement
5 1 (10.00%) Time Management
Quality Assurance & Compliance
1 1 (10.00%) SLA