Service Delivery Analyst Contracts

Service Delivery Analyst
UK

The median Service Delivery Analyst daily rate in the UK is £345 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 570 673 819
Rank change year-on-year +103 +146 -115
Contract jobs requiring a Service Delivery Analyst 5 9 19
As % of all contract jobs advertised in the UK 0.012% 0.016% 0.022%
As % of the Job Titles category 0.013% 0.017% 0.023%
Number of daily rates quoted 2 8 13
10th Percentile £320 £223 £246
25th Percentile £327 £250 £303
Median daily rate (50th Percentile) £345 £263 £388
Median % change year-on-year +31.43% -32.26% +82.35%
75th Percentile £369 £386 £444
90th Percentile £380 £405 £449
UK excluding London median daily rate £315 £250 £383
% change year-on-year +26.00% -34.74% +97.71%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £22.50 £20.50
Median hourly rate - £25.00 £21.00
Median % change year-on-year - +19.05% +16.67%
75th Percentile - £27.50 £21.50
90th Percentile - - -
UK excluding London median hourly rate - £25.00 -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,969 53,015 83,520
% of contract IT jobs with a recognized job title 92.83% 94.58% 95.35%
Number of daily rates quoted 25,870 37,031 58,844
10th Percentile £280 £313 £315
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +10.21%
Number of hourly rates quoted 2,841 1,476 1,963
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.50 £45.00 £24.50
Median % change year-on-year -16.67% +83.67% +12.28%
75th Percentile £61.60 £65.75 £49.33
90th Percentile £73.75 £76.13 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Service Delivery Analyst
Job Vacancy Trend

Job postings that featured Service Delivery Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Delivery Analyst.

Daily rate trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Delivery Analyst.

Hourly rate trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Analyst within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +82 4 £315 +26.00% 4
UK excluding London +36 4 £315 +26.00% 4
South East +8 3 £315 +26.00% 1
Work from Home +113 2 £345 -14.81% 1
West Midlands - 2 - -
Midlands - 2 - -
Yorkshire - 1 - -
North of England - 1 - -

Service Delivery Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Service Delivery Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Delivery Analyst in the job title.

1 5 (100.00%) Service Delivery
2 3 (60.00%) Finance
2 3 (60.00%) Business Intelligence
2 3 (60.00%) Power BI
2 3 (60.00%) Power Platform
3 2 (40.00%) French Language
3 2 (40.00%) Performance Metrics
3 2 (40.00%) Microsoft 365
3 2 (40.00%) Cybersecurity
3 2 (40.00%) Banking
3 2 (40.00%) Service Management
3 2 (40.00%) ITIL
3 2 (40.00%) Windows
3 2 (40.00%) Disaster Recovery
3 2 (40.00%) Stakeholder Management
4 1 (20.00%) Automotive
4 1 (20.00%) Microsoft Excel
4 1 (20.00%) SLA
4 1 (20.00%) Microsoft
4 1 (20.00%) Supplier Management
4 1 (20.00%) Marketing
4 1 (20.00%) WFM
4 1 (20.00%) Resource Management
4 1 (20.00%) Line Management
4 1 (20.00%) Analytical Skills
4 1 (20.00%) People Management
4 1 (20.00%) Planning and Forecasting
4 1 (20.00%) Customer Requirements
4 1 (20.00%) Data Science
4 1 (20.00%) Operational Stability

Service Delivery Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Excel
Cloud Services
1 3 (60.00%) Power Platform
2 2 (40.00%) Microsoft 365
3 1 (20.00%) Power Automate
Database & Business Intelligence
1 3 (60.00%) Power BI
General
1 3 (60.00%) Finance
2 2 (40.00%) Banking
2 2 (40.00%) French Language
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Automotive
3 1 (20.00%) Inclusion and Diversity
3 1 (20.00%) Marketing
3 1 (20.00%) Social Skills
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 5 (100.00%) Service Delivery
2 3 (60.00%) Business Intelligence
3 2 (40.00%) Cybersecurity
3 2 (40.00%) Disaster Recovery
3 2 (40.00%) ITIL
3 2 (40.00%) Performance Metrics
3 2 (40.00%) Service Management
3 2 (40.00%) Stakeholder Management
4 1 (20.00%) Cost Reduction
4 1 (20.00%) Customer Requirements
4 1 (20.00%) Data Science
4 1 (20.00%) Line Management
4 1 (20.00%) Operational Stability
4 1 (20.00%) People Management
4 1 (20.00%) Planning and Forecasting
4 1 (20.00%) Resource Management
4 1 (20.00%) Supplier Management
4 1 (20.00%) Technology Transformation
4 1 (20.00%) WFM
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 1 (20.00%) Microsoft