Service-Level Objective Contracts

Service-Level Objectives (SLO)
UK

The following table provides summary statistics for contract job vacancies with a requirement for Service-Level Objective skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service-Level Objective over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 562 678 795
Rank change year-on-year +116 +117 -109
Contract jobs citing Service-Level Objective 16 38 72
As % of all contract jobs advertised in the UK 0.037% 0.064% 0.081%
As % of the Processes & Methodologies category 0.043% 0.072% 0.090%
Number of daily rates quoted 9 23 51
10th Percentile £411 £438 £431
25th Percentile £513 £475 £538
Median daily rate (50th Percentile) £623 £525 £700
Median % change year-on-year +18.57% -25.00% +23.24%
75th Percentile £634 £638 £750
90th Percentile - £698 £775
UK excluding London median daily rate £623 £500 £550
% change year-on-year +24.50% -9.09% +29.41%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £66.25 - -
Median hourly rate £67.50 - -
75th Percentile £68.75 - -
90th Percentile - - -
UK excluding London median hourly rate £67.50 - -

All Process and Methodology Skills
UK

Service-Level Objective is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,480 53,073 80,381
As % of all contract IT jobs advertised in the UK 86.37% 89.85% 90.59%
Number of daily rates quoted 24,166 36,804 56,457
10th Percentile £300 £325 £340
25th Percentile £413 £438 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +8.72%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 2,447 1,751 1,910
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.25 £15.50
Median hourly rate £35.96 £36.00 £25.00
Median % change year-on-year -0.11% +44.00% +2.04%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £37.50 £35.00 £20.00
% change year-on-year +7.14% +75.00% -6.98%

Service-Level Objective
Job Vacancy Trend

Job postings citing Service-Level Objective as a proportion of all IT jobs advertised.

Job vacancy trend for Service-Level Objective in the UK

Service-Level Objective
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service-Level Objective.

Daily rate trend for Service-Level Objective in the UK

Service-Level Objective
Daily Rate Histogram

Daily rate distribution for jobs citing Service-Level Objective over the 6 months to 6 May 2024.

Daily rate histogram for Service-Level Objective in the UK

Service-Level Objective
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service-Level Objective.

Hourly rate trend for Service-Level Objective in the UK

Service-Level Objective
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service-Level Objective within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +59 10 £623 +24.50% 5
England +84 8 £550 +10.00% 10
Scotland - 8 £623 -
London +96 6 £575 +4.55% 3
Work from Home +110 2 £525 -4.55% 6
North of England +28 2 £525 +20.00% 3
North West +27 2 £525 +20.00% 2

Service-Level Objective
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Apache Spark
1 1 (6.25%) Cloud Foundry
Cloud Services
1 12 (75.00%) AWS
2 5 (31.25%) Amazon EKS
2 5 (31.25%) OpenShift
3 1 (6.25%) Azure
3 1 (6.25%) Azure AKS
3 1 (6.25%) Azure DevOps
Communications & Networking
1 5 (31.25%) Firewall
2 1 (6.25%) DNS
2 1 (6.25%) Network Security
Database & Business Intelligence
1 2 (12.50%) Hadoop
1 2 (12.50%) HBase
1 2 (12.50%) PostgreSQL
1 2 (12.50%) Relational Database
1 2 (12.50%) SQL Server
2 1 (6.25%) Apache Cassandra
2 1 (6.25%) Apache Hive
2 1 (6.25%) Azure SQL Database
2 1 (6.25%) Big Data
2 1 (6.25%) DB2
2 1 (6.25%) MySQL
Development Applications
1 12 (75.00%) Jenkins
2 6 (37.50%) Git
3 5 (31.25%) Gradle
3 5 (31.25%) Maven
4 2 (12.50%) Artifactory
5 1 (6.25%) Bitbucket
General
1 2 (12.50%) Social Skills
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Public Sector
Job Titles
1 6 (37.50%) Senior
1 6 (37.50%) Site Engineer
1 6 (37.50%) Site Reliability Engineer
2 5 (31.25%) Site Manager
2 5 (31.25%) Site Reliability Manager
3 1 (6.25%) Architect
3 1 (6.25%) Azure DevOps Engineer
3 1 (6.25%) Azure Engineer
3 1 (6.25%) Big Data Engineer
3 1 (6.25%) Data Engineer
3 1 (6.25%) DevOps Engineer
3 1 (6.25%) Linux Engineer
3 1 (6.25%) Senior Data Engineer
Libraries, Frameworks & Software Standards
1 7 (43.75%) Elastic Stack
2 2 (12.50%) Kafka
2 2 (12.50%) REST
Miscellaneous
1 12 (75.00%) Cloud Native
2 7 (43.75%) Distributed Systems
3 6 (37.50%) Distributed Computing
Operating Systems
1 8 (50.00%) Linux
2 5 (31.25%) Unix
2 5 (31.25%) Windows
Processes & Methodologies
1 14 (87.50%) Site Reliability Engineering
2 11 (68.75%) Problem-Solving
3 9 (56.25%) Observability
4 8 (50.00%) DevOps
5 7 (43.75%) Agile
6 6 (37.50%) CI/CD
6 6 (37.50%) Continuous Integration
6 6 (37.50%) Deployment Automation
6 6 (37.50%) Systems Engineering
7 5 (31.25%) Application Security
7 5 (31.25%) Infrastructure Engineering
7 5 (31.25%) OWASP
7 5 (31.25%) Root Cause Analysis
8 3 (18.75%) Task Automation
9 2 (12.50%) Load Balancing
9 2 (12.50%) Problem Management
9 2 (12.50%) Software Distribution
9 2 (12.50%) Technical Debt
10 1 (6.25%) Data Integration
10 1 (6.25%) Time Management
Programming Languages
1 16 (100.00%) Python
2 9 (56.25%) Java
3 6 (37.50%) Go
3 6 (37.50%) Groovy
3 6 (37.50%) Shell Script
4 5 (31.25%) Bash
4 5 (31.25%) Ruby
5 3 (18.75%) SQL
6 2 (12.50%) PowerShell
7 1 (6.25%) Perl
7 1 (6.25%) Scala
Qualifications
1 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 1 (6.25%) Data Quality
System Software
1 6 (37.50%) Docker
2 1 (6.25%) Apache ZooKeeper
2 1 (6.25%) HDFS
Systems Management
1 11 (68.75%) Terraform
2 9 (56.25%) Kubernetes
3 6 (37.50%) Opsgenie
4 5 (31.25%) Ansible
5 2 (12.50%) Grafana
5 2 (12.50%) Prometheus
6 1 (6.25%) Hadoop YARN
6 1 (6.25%) ITRS Geneos
Vendors
1 9 (56.25%) Splunk
2 6 (37.50%) Dynatrace
2 6 (37.50%) New Relic
2 6 (37.50%) PagerDuty
3 5 (31.25%) Adobe
3 5 (31.25%) Salesforce
3 5 (31.25%) SAP
4 1 (6.25%) Microsoft
4 1 (6.25%) Oracle