Technical Support Specialist Contracts

Technical Support Specialist
UK

The median Technical Support Specialist daily rate in the UK is £158 according to job vacancies posted during the 6 months to 16 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 563 680 838
Rank change year-on-year +117 +158 -163
Contract jobs requiring a Technical Support Specialist 13 4 11
As % of all contract jobs advertised in the UK 0.031% 0.007% 0.013%
As % of the Job Titles category 0.033% 0.007% 0.013%
Number of daily rates quoted 12 1 6
10th Percentile - - £231
25th Percentile £148 - £250
Median daily rate (50th Percentile) £158 £210 £263
Median % change year-on-year -25.00% -20.00% -20.45%
75th Percentile £173 - £559
90th Percentile - - £663
UK excluding London median daily rate £158 - £250
% change year-on-year - - +6.38%
Number of hourly rates quoted 0 1 0
Median hourly rate - £41.81 -
UK excluding London median hourly rate - £41.81 -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,484 53,902 83,447
% of contract IT jobs with a recognized job title 92.78% 94.62% 95.41%
Number of daily rates quoted 25,682 37,660 58,636
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £543 £525
Median % change year-on-year -3.23% +3.33% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,662 1,503 2,044
10th Percentile £12.82 £14.25 £12.50
25th Percentile £16.30 £19.38 £15.76
Median hourly rate £36.58 £45.00 £24.00
Median % change year-on-year -18.72% +87.50% +6.67%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £73.44 £76.20 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Technical Support Specialist
Job Vacancy Trend

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Specialist in the UK

Technical Support Specialist
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Technical Support Specialist.

Daily rate trend for Technical Support Specialist in the UK

Technical Support Specialist
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Technical Support Specialist.

Hourly rate trend for Technical Support Specialist in the UK

Technical Support Specialist
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Specialist within the UK over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +123 13 £158 -25.00% 26
UK excluding London +67 13 £158 - 21
Work from Home - 7 £165 - 7
South East - 6 £150 - 3
South West - 6 £165 - 2
West Midlands - 1 - - 2
Midlands - 1 - - 3

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 16 May 2024, Technical Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support Specialist in the job title.

1 12 (92.31%) Security Cleared
2 11 (84.62%) SLA
3 7 (53.85%) Problem-Solving
4 6 (46.15%) Police
4 6 (46.15%) Social Skills
4 6 (46.15%) Customer Service
4 6 (46.15%) BPSS Clearance
4 6 (46.15%) ITIL
4 6 (46.15%) BT
4 6 (46.15%) Telecoms
4 6 (46.15%) Continuous Improvement
4 6 (46.15%) SC Cleared
4 6 (46.15%) DV Cleared
4 6 (46.15%) Line Management
4 6 (46.15%) Coaching
5 5 (38.46%) Windows 10
5 5 (38.46%) Remote Desktop
5 5 (38.46%) Microsoft Office
5 5 (38.46%) ServiceNow
5 5 (38.46%) Knowledge Management
5 5 (38.46%) Degree
5 5 (38.46%) SCCM
5 5 (38.46%) Microsoft 365
5 5 (38.46%) Windows
5 5 (38.46%) MS Visio
5 5 (38.46%) LAN
5 5 (38.46%) WAN
5 5 (38.46%) TCP/IP
5 5 (38.46%) Microsoft
5 5 (38.46%) Active Directory

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (38.46%) Microsoft Office
1 5 (38.46%) MS Visio
Cloud Services
1 5 (38.46%) Microsoft 365
2 1 (7.69%) SuccessFactors
Communications & Networking
1 5 (38.46%) LAN
1 5 (38.46%) Remote Desktop
1 5 (38.46%) TCP/IP
1 5 (38.46%) WAN
General
1 6 (46.15%) Police
1 6 (46.15%) Social Skills
1 6 (46.15%) Telecoms
Miscellaneous
1 1 (7.69%) Onboarding
Operating Systems
1 5 (38.46%) Windows
1 5 (38.46%) Windows 10
Processes & Methodologies
1 7 (53.85%) Problem-Solving
2 6 (46.15%) Coaching
2 6 (46.15%) Continuous Improvement
2 6 (46.15%) Customer Service
2 6 (46.15%) ITIL
2 6 (46.15%) Line Management
3 5 (38.46%) Knowledge Management
4 1 (7.69%) Data Management
Qualifications
1 12 (92.31%) Security Cleared
2 6 (46.15%) BPSS Clearance
2 6 (46.15%) DV Cleared
2 6 (46.15%) SC Cleared
3 5 (38.46%) Degree
Quality Assurance & Compliance
1 11 (84.62%) SLA
System Software
1 5 (38.46%) Active Directory
Systems Management
1 5 (38.46%) SCCM
Vendors
1 6 (46.15%) BT
2 5 (38.46%) HP
2 5 (38.46%) Microsoft
2 5 (38.46%) ServiceNow