Voice Over IP (VoIP)
UK

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 400 521 506
Rank change year-on-year +121 -15 -49
Contract jobs citing VoIP 199 193 374
As % of all contract jobs advertised in the UK 0.46% 0.32% 0.42%
As % of the Communications & Networking category 3.54% 2.62% 3.87%
Number of daily rates quoted 116 119 245
10th Percentile £190 £185 £160
25th Percentile £350 £331 £213
Median daily rate (50th Percentile) £494 £450 £400
Median % change year-on-year +9.72% +12.50% -
75th Percentile £600 £573 £500
90th Percentile £672 £650 £606
UK excluding London median daily rate £450 £475 £355
% change year-on-year -5.26% +33.80% -5.33%
Number of hourly rates quoted 13 9 22
10th Percentile £19.45 £14.25 £12.48
25th Percentile £24.18 £16.25 £15.09
Median hourly rate £25.00 £19.00 £17.00
Median % change year-on-year +31.58% +11.76% -12.82%
75th Percentile £26.15 £22.63 £27.31
90th Percentile £77.23 £51.75 £36.00
UK excluding London median hourly rate £25.77 £19.00 £17.00
% change year-on-year +35.61% +11.76% -13.92%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

Contract vacancies with a requirement for communications or computer networking skills 5,616 7,356 9,665
As % of all contract IT jobs advertised in the UK 12.91% 12.36% 10.89%
Number of daily rates quoted 3,361 4,780 6,328
10th Percentile £205 £240 £228
25th Percentile £350 £400 £385
Median daily rate (50th Percentile) £495 £518 £500
Median % change year-on-year -4.39% +3.55% +11.11%
75th Percentile £600 £638 £606
90th Percentile £700 £725 £700
UK excluding London median daily rate £481 £475 £438
% change year-on-year +1.32% +8.57% +9.38%
Number of hourly rates quoted 425 478 361
10th Percentile £13.50 £9.80 £14.88
25th Percentile £17.00 £10.63 £17.00
Median hourly rate £40.00 £19.00 £28.25
Median % change year-on-year +110.53% -32.74% -0.88%
75th Percentile £62.50 £60.00 £50.77
90th Percentile £69.00 £75.00 £66.00
UK excluding London median hourly rate £45.88 £18.50 £21.50
% change year-on-year +148.00% -13.95% -10.42%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 1 May 2024.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 1 May 2024.

Hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +164 180 £485 +14.12% 145
UK excluding London +51 137 £450 -5.26% 117
London +110 60 £500 +26.18% 27
Work from Home +139 52 £550 +35.80% 53
South West +32 36 £600 +2.13% 12
South East +13 34 £400 -2.44% 18
Midlands +44 24 £375 - 35
North of England +36 23 £425 -10.53% 36
West Midlands +41 17 £400 +110.53% 15
North West +39 16 £295 -41.00% 23
Scotland +51 14 £600 - 2
East Midlands +20 7 £160 -57.89% 20
East of England +9 7 £488 +25.00% 9
North East +26 5 £425 +6.25% 5
Yorkshire +17 2 £529 +30.15% 8
Wales -3 2 - - 7
Northern Ireland -5 1 - -

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.03%) Microsoft Exchange
2 6 (3.02%) SharePoint
3 2 (1.01%) Exchange Server 2007
3 2 (1.01%) Exchange Server 2010
4 1 (0.50%) Blackberry Enterprise Server
4 1 (0.50%) Confluence
4 1 (0.50%) IIS
4 1 (0.50%) Skype for Business
Applications
1 19 (9.55%) Microsoft Office
2 6 (3.02%) Microsoft Excel
2 6 (3.02%) Microsoft PowerPoint
3 1 (0.50%) Acrobat
Business Applications
1 4 (2.01%) Shopify
2 2 (1.01%) Sparx Enterprise Architect
2 2 (1.01%) SystmOne
3 1 (0.50%) Unit4 Business World
Cloud Services
1 50 (25.13%) Microsoft 365
2 18 (9.05%) SaaS
3 16 (8.04%) Azure
4 12 (6.03%) AWS
4 12 (6.03%) PaaS
5 7 (3.52%) Google Workspace
6 5 (2.51%) Slack
7 4 (2.01%) BigCommerce
8 1 (0.50%) Cloud Computing
8 1 (0.50%) Entra ID
8 1 (0.50%) Power Platform
Communications & Networking
1 50 (25.13%) WAN
2 44 (22.11%) LAN
3 43 (21.61%) Firewall
4 41 (20.60%) PBX
5 33 (16.58%) VPN
6 25 (12.56%) Wi-Fi
7 23 (11.56%) MPLS
8 18 (9.05%) DNS
8 18 (9.05%) Network Security
9 16 (8.04%) SD-WAN
10 14 (7.04%) VLAN
11 12 (6.03%) Internet
12 11 (5.53%) Cisco ISE
12 11 (5.53%) PSTN
12 11 (5.53%) TCP/IP
13 10 (5.03%) Cisco IOS
13 10 (5.03%) DHCP
13 10 (5.03%) WLAN
14 9 (4.52%) Broadband
14 9 (4.52%) Skype
Database & Business Intelligence
1 2 (1.01%) Electronic Patient Records
1 2 (1.01%) SQL Server
2 1 (0.50%) Power BI
Development Applications
1 9 (4.52%) Rational DOORS
2 7 (3.52%) JIRA
3 1 (0.50%) Git
General
1 53 (26.63%) Telecoms
2 38 (19.10%) Social Skills
3 22 (11.06%) Public Sector
4 17 (8.54%) Presentation Skills
5 9 (4.52%) Documentation Skills
6 8 (4.02%) Analytical Skills
6 8 (4.02%) Finance
7 7 (3.52%) Digital Economy
8 5 (2.51%) Military
8 5 (2.51%) Organisational Skills
9 4 (2.01%) Legal
9 4 (2.01%) Retail
10 3 (1.51%) Marketing
11 2 (1.01%) Aerospace
11 2 (1.01%) Banking
12 1 (0.50%) Electronics
12 1 (0.50%) Inclusion and Diversity
12 1 (0.50%) Pharmaceutical
Job Titles
1 50 (25.13%) Architect
2 37 (18.59%) Network Engineer
3 26 (13.07%) Solutions Architect
4 19 (9.55%) Support Engineer
5 18 (9.05%) VoIP Engineer
6 12 (6.03%) Voice Architect
7 11 (5.53%) 2nd Line Support
8 10 (5.03%) 2nd Line Engineer
8 10 (5.03%) Audio Visual Engineer
8 10 (5.03%) Audio Visual Technician
8 10 (5.03%) Voice Engineer
9 9 (4.52%) 1st/2nd Line Support
9 9 (4.52%) 2nd Line Support Engineer
9 9 (4.52%) Systems Engineer
10 7 (3.52%) 1st/2nd Line Support Engineer
10 7 (3.52%) Cisco Engineer
10 7 (3.52%) Infrastructure Engineer
10 7 (3.52%) Senior
11 6 (3.02%) Cisco Network Engineer
11 6 (3.02%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (5.03%) Web Services
2 8 (4.02%) WebRTC
3 3 (1.51%) CSS
3 3 (1.51%) SAML
3 3 (1.51%) VML
4 2 (1.01%) HTML
4 2 (1.01%) React
4 2 (1.01%) REST
4 2 (1.01%) XMPP
5 1 (0.50%) RESTful
5 1 (0.50%) XML
Miscellaneous
1 40 (20.10%) Video Conferencing
2 22 (11.06%) Data Centre
3 20 (10.05%) Video Editing
4 14 (7.04%) Data Protection Act
5 9 (4.52%) Blackberry
5 9 (4.52%) Driving Licence
6 8 (4.02%) Clustering
7 5 (2.51%) Private Cloud
8 3 (1.51%) IVR
8 3 (1.51%) NHS
8 3 (1.51%) Smartphone
9 2 (1.01%) IPTV
9 2 (1.01%) Management Information System
9 2 (1.01%) PACS
9 2 (1.01%) Smartcard
10 1 (0.50%) Client/Server
10 1 (0.50%) Cyberattack
10 1 (0.50%) IoT
10 1 (0.50%) Public Cloud
10 1 (0.50%) Self-Motivation
Operating Systems
1 32 (16.08%) Windows
2 23 (11.56%) Android
3 20 (10.05%) Windows 10
4 13 (6.53%) Linux
5 12 (6.03%) Apple iOS
6 11 (5.53%) Windows Server
7 10 (5.03%) Mac OS
8 8 (4.02%) Windows Server 2019
9 6 (3.02%) Windows Server 2012
10 5 (2.51%) CentOS
11 4 (2.01%) Unix
11 4 (2.01%) Windows 7
12 1 (0.50%) Windows Server 2016
Processes & Methodologies
1 24 (12.06%) ITIL
1 24 (12.06%) Problem-Solving
2 22 (11.06%) Roadmaps
3 17 (8.54%) Presales
4 16 (8.04%) TOGAF
5 15 (7.54%) Data Protection
5 15 (7.54%) Decision-Making
5 15 (7.54%) Migration
6 14 (7.04%) Customer Requirements
7 13 (6.53%) Change Management
7 13 (6.53%) Value Proposition
8 11 (5.53%) Analytics
8 11 (5.53%) Enterprise Architecture
8 11 (5.53%) Performance Management
8 11 (5.53%) Programme Management
8 11 (5.53%) Project Management
8 11 (5.53%) Storage Management
9 10 (5.03%) ArchiMate
9 10 (5.03%) Mobile Device Management
9 10 (5.03%) Network Architecture
Programming Languages
1 8 (4.02%) PowerShell
2 3 (1.51%) Java
2 3 (1.51%) JavaScript
2 3 (1.51%) Python
2 3 (1.51%) SQL
3 2 (1.01%) Go
4 1 (0.50%) C
Qualifications
1 66 (33.17%) Security Cleared
2 38 (19.10%) SC Cleared
3 37 (18.59%) Cisco Certification
4 36 (18.09%) DV Cleared
5 30 (15.08%) Degree
6 20 (10.05%) CCNP
7 19 (9.55%) CCNA
8 13 (6.53%) CCIE
9 9 (4.52%) CCIE Data Center
10 8 (4.02%) TOGAF Certification
11 7 (3.52%) HND
11 7 (3.52%) VMware Certified Professional (VCP)
12 6 (3.02%) Microsoft Certification
13 4 (2.01%) MCSE
14 3 (1.51%) BC Cleared
14 3 (1.51%) BPSS Clearance
14 3 (1.51%) CCDP
14 3 (1.51%) CCIP
15 2 (1.01%) Computer Science Degree
15 2 (1.01%) JNCIA
Quality Assurance & Compliance
1 16 (8.04%) SLA
2 5 (2.51%) QA
3 3 (1.51%) Accessibility
4 2 (1.01%) PMO
5 1 (0.50%) Def Stans
System Software
1 27 (13.57%) Active Directory
2 18 (9.05%) VMware Infrastructure
3 11 (5.53%) Firmware
4 9 (4.52%) Hyper-V
5 4 (2.01%) vSphere
Systems Management
1 11 (5.53%) SCCM
2 9 (4.52%) Microsoft Intune
3 8 (4.02%) Failover Clustering
3 8 (4.02%) Jamf Pro
4 6 (3.02%) Autotask
5 5 (2.51%) Nagios
6 4 (2.01%) WhatsUp Gold
7 3 (1.51%) Single Sign-On
8 1 (0.50%) Ansible
8 1 (0.50%) PaperCut
Vendors
1 72 (36.18%) Cisco
2 50 (25.13%) Microsoft
3 25 (12.56%) Apple
4 18 (9.05%) VMware
5 16 (8.04%) Google
6 15 (7.54%) Juniper
7 14 (7.04%) CheckPoint
8 13 (6.53%) Avaya
8 13 (6.53%) Polycom
9 12 (6.03%) Palo Alto
10 11 (5.53%) Nokia
11 10 (5.03%) Ribbon
12 9 (4.52%) Ericsson
12 9 (4.52%) IBM
13 7 (3.52%) F5
13 7 (3.52%) Meraki
13 7 (3.52%) ServiceNow
13 7 (3.52%) SolarWinds
14 6 (3.02%) Datto
14 6 (3.02%) Dell